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Sales Development Manager – Chicago, United States at Convera
ChicagoFull-timeSales Operations and EnablementPosted 3 days ago
Apply with PipelineAbout the Role
<p><strong>Sales Development Manager – Chicago, United States</strong></p>
<p>We are looking for an experienced <strong>Sales Development Manager</strong> to independently lead and operate a regional SDR function within Convera’s Sales Organization.</p>
<p>In this role, you will own regional SDR performance and pipeline contribution, ensuring disciplined execution across outreach, qualification, data hygiene, and SDR -to-BDM handoff. You will design and optimise SDR capacity and workflows, identify performance gaps, and partner closely with Sales Leadership, RevOps, and Marketing to meet pipeline targets.</p>
<p>This role is suited to a hands-on sales leader with a strong coaching mindset and a proven ability to build scalable SDR performance with data -driven judgment.</p>
<p><strong>What You’ll Do</strong></p>
<ul>
<li>Own regional SDR performance against defined KPIs, including activity levels, qualified meetings scheduled, qualification rates, and outreach effectiveness</li>
<li>Ensure SDRs consistently log first -party data (e.g., FX volume, payment corridors, current provider), monitoring quality of collected data and coaching reps on recommended improvements</li>
<li>Lead, coach, and develop a team of SDRs through 1:1s, call reviews, and structured feedback to improve outbound effectiveness, accelerate ramp, and reduce attrition</li>
<li>Assess and optimise deployment of regional SDR capacity across customer segments and lines of business</li>
<li>Ensure high ‑quality SDR ‑to‑BDM handoffs through adherence to qualification standards, routing rules, and SLAs</li>
<li>Identify recurring capacity gaps and operational bottlenecks (e.g. , lead quality, sequencing, handoff SLAs), and recommend process or model changes to leadership</li>
<li>Drive consistent use of CRM and SDR tooling, en suring strong data hygiene and accurate reporting</li>
<li>Partner with Sales Leadership, RevOps, and Marketing to align SDR activity to pipeline targets, campaign priorities, and segment needs</li>
<li>Continuously improve SDR workflows, cadences, and operating practices based on performance data and observed trends</li>
</ul>
<p><strong>Experience</strong></p>
<ul>
<li>8+ years’ experience in B2B sales or sales development , with some experience in financial services, payments, F X or related areas , with 4+ years managing and coaching SDR teams</li>
<li>Proven ability to drive outbound pipeline metrics, including ramp time, qualified meeting volume, and conversion rates</li>
<li>Experience managing regional, distributed, or matrixed SDR teams</li>
</ul>
<p><strong>Skills</strong></p>
<ul>
<li>Strong sales leadership , hiring and coaching capability, particularly with early -career sales talent</li>
<li>Deep understanding of SDR execution, qualification standards, and funnel performance</li>
<li>Highly data -driven, with strong proficiency in Salesforce , Gong and SDR tooling</li>
<li>Ability to manage SDR team focused on <strong>pan-US markets </strong></li>
<li>Ability to interpret performance data and translate insights into operational improvements</li>
<li>Strong communication skills with the ability to influence cross ‑functional partners</li>
</ul>
<p><strong>Mindset & Attributes</strong></p>
<ul>
<li>Comfortable operating with partial ambiguity and making informed judgement calls</li>
<li>Accountable for outcomes and performance trends over time</li>
<li>Disciplined, structured, and improvement ‑oriented</li>
<li>Growth‑minded leader who invests in developing talent</li>
<li>Proactive in identifying issues and elevating recommendations</li>
</ul>
<p><strong>About Convera</strong></p>
<p>Convera is one of the world’s largest non ‑bank B2B cross ‑border payments companies, processing over $200B annually across 140+ currencies in 200+ countries. We help businesses move money globally with confidence by combining payments, FX, and technology.</p>
<p><strong>Pay Transparency Statement</strong></p>
<p>Convera is committed to pay transparency and equity in accordance with applicable U.S. state and local laws. For this position, the expected base salary range is US$ 95,000 - US$ 170,000 per year, depending on factors such as experience, qualifications, and geographic location. We use a tiered geographic pay system to ensure fairness across regions. Candidates in high-cost areas may receive higher offers within the posted range.</p>
<p>We also offer a comprehensive benefits package, which may include:</p>
<ul>
<li>Health insurance (medical, dental, vision)</li>
<li>Retirement savings plan</li>
<li>Paid time off, holidays, and parental leave</li>
<li>Wellness programs and mental health resources</li>
</ul>
<p>Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.</p>
<p></p>
<p>Apply Now!</p>
<p>#LI-EW2</p>
<p></p>