Associate Strategic Program Manager at Fictiv

<div class="content-intro"><p><strong>About MISUMI Americas</strong></p> <p>MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.</p></div><h3><strong><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><span style="font-family: verdana, geneva, sans-serif;">**This position will be based on-site in our Bangalore office, working overnight IST hours to support the US Pacific Standard Time zone.**</span></span></strong></h3> <h3><strong><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Impact In This Role</span></strong></h3> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">As an Associate Strategic Program Manager (SPM) at Fictiv, you will work alongside some of the world’s leading enterprises and innovative startups to help accelerate their product launches while maintaining the highest quality standards. In this role, you will closely support the Strategic Program Management team in executing complex programs, helping ensure customers’ products launch on time, within budget, and at optimal quality.<br>You will collaborate cross-functionally with Sales, C&amp;DFM, Quality, and Logistics teams to keep projects on track and aligned with customer expectations. With a focus on continuous improvement, you will also contribute ideas and drive internal processes improvement and enhance the overall customer experience.</span></p> <h3><strong><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">What You’ll Be Doing</span></strong></h3> <ul> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Build strong relationships with internal stakeholders and support customer-facing interactions as needed to deliver high-quality service</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Maintain accurate and up-to-date program status across multiple systems to support business decision-making processes</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Apply your knowledge of operations or manufacturing to identify process gaps, risks, and drive operational improvements</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Collaborate with cross-functional teams to enhance program efficiency and customer satisfaction</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Track and report on program milestones, supporting adjustments to timelines and deliverables to meet quality and delivery standards</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Support customer change requests and project updates on multiple platforms (external and internal)</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Ability to travel 10% annually</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Quality: All employees are expected to maintain and contribute to the QMS</span></li> </ul> <h3><strong><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Desired Traits</span></strong></h3> <ul> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Bachelor’s degree in Mechanical, Manufacturing or Industrial Engineering</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">3+ years of manufacturing operations experience or 1-2 years of related experience&nbsp;</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Detail-oriented, strong organizational, program management, and time management skills, with the ability to prioritize and manage multiple tasks</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Excellent verbal and written communication skills; experience working with diverse, cross-functional teams is a plus</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Proactive self-starter with a passion for learning, continuous improvement, and driving operational success</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Experience working with global manufacturing sites, in customer-facing role is preferred</span></li> <li style="font-family: verdana, geneva, sans-serif;"><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Basic knowledge of manufacturing processes such as CNC Machining, 3D Printing, Injection Molding, Sheet Metal Fabrication, Die Casting, or Assembly is preferred<br></span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Interested in learning more?&nbsp; We look forward to hearing from you soon.</strong></span></p><div class="content-conclusion"><p>We’re actively seeking teammates who:</p> <ul> <li>Bring diverse perspectives and experience to our culture and company.&nbsp;</li> <li>Excel at being part of a strong, empathetic team.</li> <li>Thrive in an environment emphasizing respect, honesty, collaboration, and growth.</li> <li>Have an ‘always learning’ mindset that celebrates learning, not just wins.&nbsp;</li> <li>Help us continue to build a world-class organization that values the contributions of all of our teammates</li> </ul> <p>We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.</p></div>