OKX logo

OKX

Specialist, Legal Response at OKX

Kuala Lumpur, MalaysiaFull-timeGlobal Business Service CenterPosted 9 days ago
Apply with Pipeline

About the Role

<h2><strong>Who We Are</strong></h2> <div data-page-id="Kpucdjv7JoAcSZxSf7PuRl5Yscb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-F0AqdMxHGoRttzxX8mMuzlWOssc"> <p>At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.&nbsp;</p> <p>OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.</p> <p>Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</p> <p>OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</p> </div> </div> <h2>&nbsp;</h2> <h2><strong>About this Job</strong></h2> <p>You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame.</p> <h2>&nbsp;</h2> <h2><strong>What You’ll Be Doing</strong></h2> <div data-page-id="PsGNdQhUnooY7bxTcVRlL5MqgTh" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxlgJfRuALQOV7ELvaJ8Zr4CFe" data-list="bullet"> <div>Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level.</div> </li> <li class="ace-line ace-line old-record-id-doxlgLVOjDTijbpJPJqSTCgogMc" data-list="bullet"> <div>Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate.</div> </li> <li class="ace-line ace-line old-record-id-doxlgtEl7qs0kvCp0XeTHBFiuXf" data-list="bullet"> <div>Maintaining a working knowledge of company products to effectively communicate with external stakeholders.</div> </li> <li class="ace-line ace-line old-record-id-doxlgvtJykv4RTjLqES4LFpbjBh" data-list="bullet"> <div>Creating and maintaining strong relationships with company partners and external stakeholders.</div> </li> <li class="ace-line ace-line old-record-id-doxlgyAK5g7PlDSwcN33MmdhULg" data-list="bullet"> <div>Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures.</div> </li> <li class="ace-line ace-line old-record-id-doxlgiT2UQoyxNKHHbC08ozmqog" data-list="bullet"> <div>Support the enhancement of our Legal Response function.</div> </li> <li class="ace-line ace-line old-record-id-doxlg9VZJAdoyQYpCOKvaPUtD6f" data-list="bullet"> <div>Manage or participate in specific projects which may arise from time to time.</div> </li> </ul> </div> <h2>&nbsp;</h2> <h2><strong>What We Look For In You</strong></h2> <div data-page-id="PsGNdQhUnooY7bxTcVRlL5MqgTh" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-doxlgWSgsSeBxBlEeaOlEsbmJAf" data-list="bullet"> <div>A degree in law / compliance or any related field which demonstrates critical thinking.</div> </li> <li class="ace-line ace-line old-record-id-doxlgJTE25QD0JVYHjv9HHaDAnb" data-list="bullet"> <div>Excellent communication and writing skills, and are detailed-oriented.</div> </li> <li class="ace-line ace-line old-record-id-Q8zXdcWRzo0uF2xzcKvlWyeoghc" data-list="bullet"> <div><strong>Literate in Chinese (read and write) </strong>as this role caters to the China market.</div> </li> <li class="ace-line ace-line old-record-id-doxlg5ZJL1rfRgGGL6GeMA0cGmc" data-list="bullet"> <div>Ability to work independently and as part of a team.</div> </li> <li class="ace-line ace-line old-record-id-doxlgfZkMW5RjPvzBkyNgKG9mpq" data-list="bullet"> <div>Comfortable working in a fast-paced, dynamic environment with changing priorities.</div> </li> <li class="ace-line ace-line old-record-id-doxlgtcnJEyNsc2wgV2if3JBrog" data-list="bullet"> <div>Strong people skills: Ability to navigate difficult situations and stay calm under pressure.</div> </li> <li class="ace-line ace-line old-record-id-doxlghDDDCWMB5CYcHlFP9vF0qW" data-list="bullet"> <div>Solutions mindset: passionate to find the right solution and resolve the issue.</div> </li> <li class="ace-line ace-line old-record-id-doxlgnEMRVHg8V0Flf9WLl2Eabb" data-list="bullet"> <div>Excellent time management: ability to multi-task to solve issues while managing time.</div> </li> <li class="ace-line ace-line old-record-id-doxlgnG1EKFXJO50SQXUoHYq9th" data-list="bullet"> <div>Quick learner: ability to ramp up quickly and act on feedback constructively.</div> </li> <li class="ace-line ace-line old-record-id-doxlgjy3RRkyp9E2POgVybPRwkh" data-list="bullet"> <div>Willingly to work on a <strong>rotational shift to support 24x7 operations</strong>.</div> </li> </ul> </div> <h2>&nbsp;</h2> <h2><strong>Why Join Us?</strong></h2> <ul> <li>Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance + Yearly Bonus)</li> <li>Meal allowance</li> <li>Transportation allowance (T&amp;C apply)</li> <li>Monthly team building</li> <li>RM 3,500 training &amp; wellness benefits per annum</li> <li>Convenient workplace (5 minutes walk from MRT TRX)</li> <li>Insurance coverage for employees &amp; dependants</li> <li>Excellent prospects for growth and promotion</li> <li>Employee engagement, recognition and appreciation program</li> <li>Multinational working environment: Advance your career by interacting with individuals from various backgrounds, cultures, and nations</li> </ul> <p>&nbsp;</p> <p><span style="color: rgb(255, 255, 255);">#LI-Onsite #LI-JC3</span></p> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>