Senior Product Manager – SaaS Experience at MedTrainer

<div class="content-intro"><h2 data-start="116" data-end="443"><span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">Company Description</span></span></h2> <p data-start="116" data-end="443"><span class="hover:entity-accent entity-underline inline cursor-pointer align-baseline"><span class="whitespace-normal">MedTrainer</span></span> is the only all-in-one compliance platform purpose-built for healthcare organizations, by healthcare professionals. For over 13 years, we have helped healthcare teams remain audit-ready and confident in their regulatory compliance through continuous innovation and deep industry expertise.</p> <p data-start="445" data-end="835">Our cloud-based platform unifies learning management, credentialing, and compliance into a single intelligent system designed to simplify complex healthcare operations. Powered by automation and AI-driven workflows, MedTrainer enables organizations to onboard faster, streamline processes, and scale efficiently while maintaining the highest standards of compliance and workforce readiness.</p> <p>&nbsp;</p></div><section id="st-jobDescription" class="job-section"> <h2>Job Description</h2> <h3>Why Join Us&nbsp;</h3> <p class="isSelectedEnd">Do you want to play a key role in shaping the future of healthcare SaaS?</p> <p class="isSelectedEnd">At MedTrainer, your work will have a direct impact: defining the product vision while also collaborating daily with software engineers and product designers to deliver solutions that truly make a difference.</p> <p><span style="text-decoration: underline;">We Don’t Believe Great Product Leadership Is Defined By Titles Alone. What Matters Most Is Your Ability To:</span></p> <ul data-spread="false"> <li>Discover and validate real user needs through research and data.</li> <li>Translate complex challenges into actionable product solutions.</li> <li>Lead initiatives end-to-end, balancing strategy with hands-on execution.</li> </ul> <p class="isSelectedEnd">This is both a strategic and operational role: setting product direction while also managing the backlog, writing user stories, defining acceptance criteria, and partnering closely with cross-functional teams.</p> <h2>Responsibilities</h2> <ul data-spread="false"> <li>Lead discovery to identify user problems and opportunities using data and research.</li> <li>Translate insights into clear product opportunities and prioritize effectively.</li> <li>Manage and maintain backlog and roadmap using structured prioritization frameworks.</li> <li>Write PRDs, user stories, and acceptance criteria that are clear, testable, and aligned with business objectives.</li> <li>Analyze complex business workflows and identify opportunities for product improvements.</li> <li>Own medium-to-large product areas and strategic initiatives.</li> <li>Lead customer and stakeholder conversations to validate assumptions and solutions.</li> <li>Ensure product quality and readiness through collaboration in testing, launch planning, documentation, and release validation.</li> <li>Track and measure outcomes post-release to validate impact and identify next steps.</li> <li>Develop deep expertise in healthcare credentialing, compliance, and provider lifecycle management.</li> <li>Collaborate effectively with distributed engineering, design, and business teams.</li> <li>Independently drive product initiatives with limited supervision.</li> <li>Demonstrated ability to operate effectively in a highly autonomous environment.</li> </ul> <h2>Qualifications</h2> <ul data-spread="false"> <li>5+ years of experience in Product Management, including ownership of SaaS products from discovery through delivery.</li> <li>Proven track record of leading initiatives end-to-end, from discovery to launch and adoption.</li> <li>Strong experience working with software engineers, product designers, and business stakeholders.</li> <li>Deep knowledge of Agile/Scrum and tools such as Jira and Confluence.</li> <li>Skilled at balancing competing priorities and short- vs. long-term goals.</li> <li>Demonstrated ability to quickly learn complex business domains and translate them into scalable product solutions.</li> <li>Experience in analyzing operational workflows and converting business needs into software requirements.</li> <li>Excellent communication and influencing skills, with advanced English.</li> </ul> <p class="isSelectedEnd"><strong>Nice to have:</strong> Familiarity with discovery frameworks (e.g., Jobs-to-be-Done, Continuous Discovery), proficiency with collaboration/design tools (Figma, Google Suite, Slack).</p> <h2>What We Value</h2> <ul data-spread="false"> <li>High degree of ownership and self-direction.</li> <li>Ability to navigate ambiguity and create structure.</li> <li>Continuous learning mindset and intellectual curiosity.</li> <li>Curiosity, analytical thinking, and empathy for users.</li> <li>Ability to thrive independently in a dynamic, fast-paced environment.</li> <li>Passion for solving meaningful challenges in healthcare through technology.</li> </ul> <h2>Success in the First 90 Days</h2> <ul data-spread="false"> <li>Develop a strong understanding of MedTrainer’s products, customers, and healthcare workflows.</li> <li>Successfully led at least one initiative from discovery through delivery.</li> <li>Build trusted relationships with Engineering, UX, and business stakeholders.</li> <li>Demonstrate ownership and sound product decision-making.</li> </ul> <h2>Additional Information</h2> <h3>What We Offer</h3> <ul data-spread="false"> <li>Competitive monthly net salary: $60,000 – $65,000 MXN.</li> <li>100% remote work from anywhere in Mexico.</li> <li>Major Medical Insurance and healthcare coverage.</li> <li>Home office and ergonomics support (internet, electricity, office chair).</li> <li>Professional development opportunities, including English classes.</li> <li>Wellness benefits, such as TotalPass gym discounts.</li> <li>Savings plan.</li> <li>Paid time off, including personal days.</li> <li>A collaborative, international, and growth-oriented environment.</li> </ul> <h2>Important</h2> <p class="isSelectedEnd">This role is <strong>not</strong> <strong>a fit </strong>for candidates whose experience is primarily:</p> <ul data-spread="false"> <li>Your experience is primarily in Project Management or as a Scrum Master.</li> <li>You prefer focusing only on delivery coordination.</li> <li>You are looking for a purely strategic product leadership role.</li> <li>You are not interested in working hands-on with requirements, testing, and product execution.</li> </ul> <p class="isSelectedEnd">We are looking for proven experience in full SaaS product lifecycle ownership.</p> <p class="isSelectedEnd"><strong>Salary range:</strong> $60,000 MXN - $70,000 MXN</p> <p class="isSelectedEnd">At MedTrainer, every role contributes to building technology that supports safer, more efficient healthcare organizations. We value collaboration, ownership, and continuous improvement across all teams.</p> <p>If you’re excited to grow, make an impact, and be part of a mission-driven company, we encourage you to apply.</p> </section><div class="content-pay-transparency"><div class="pay-input"><div class="title">Salary range</div><div class="pay-range"><span>$60,000</span><span class="divider">&mdash;</span><span>$70,000 MXN</span></div></div></div><div class="content-conclusion"><p data-start="105" data-end="307"><strong>At MedTrainer, every role contributes to building technology that supports safer, more efficient healthcare organizations. We value collaboration, ownership, and continuous improvement across all teams.</strong></p> <p data-start="309" data-end="419" data-is-last-node="" data-is-only-node=""><strong>If you’re excited to grow, make an impact, and be part of a mission-driven company, we encourage you to apply.</strong></p></div>