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Strategic Account Manager/Senior Strategic Account Manager, Thailand at Agoda

Bangkok, ThailandFull-timeSupplyPosted about 14 hours ago

About the Role

<div class="content-intro"><p></p> <p><strong>About Agoda</strong></p> <p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p> <p>&nbsp;</p> <p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p> <p>&nbsp;</p> <p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p></div><p>&nbsp;</p> <p><strong>In this Role, you’ll get to:</strong></p> <ul> <li> <p>Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised&nbsp;of&nbsp;top producing&nbsp;hotel partners).&nbsp;&nbsp;</p> </li> </ul> <ul> <li> <p>Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country&nbsp;&nbsp;</p> </li> </ul> <ul> <li> <p>Proactively engages Agoda's supply partners,&nbsp;utilizing&nbsp;exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.&nbsp;&nbsp;</p> </li> </ul> <ul> <li> <p>Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.&nbsp;&nbsp;</p> </li> </ul> <ul> <li> <p>Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.&nbsp;&nbsp;</p> </li> </ul> <ul> <li> <p>Maintains meaningful &amp; high-frequency engagement with supply partners, including a minimum of one face-to-face&nbsp;interaction&nbsp;a quarter.&nbsp;&nbsp;</p> </li> </ul> <ul> <li> <p>Responds to the needs and requests of hotel partners in&nbsp;a timely&nbsp;and effective manner.&nbsp;&nbsp;</p> </li> <li> <p>Is capable of handling&nbsp;both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager.&nbsp;&nbsp;</p> </li> </ul> <p><strong>What you’ll Need to Succeed: </strong></p> <ul> <li> <p>Bachelor’s degree &nbsp;</p> </li> </ul> <ul> <li> <p>Minimum 3 years of experience in business development and/or account management &nbsp;</p> </li> </ul> <ul> <li> <p>Strong interpersonal skills &amp; ability to influence both external / internal stakeholders &nbsp;</p> </li> </ul> <ul> <li> <p>Experience in internet/e-commerce preferred &nbsp;</p> </li> </ul> <ul> <li> <p><span class="TrackChangeTextInsertion TrackedChange SCXW216932046 BCX0"><span class="TextRun SCXW216932046 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW216932046 BCX0" data-ccp-parastyle="Default">Ability to&nbsp;</span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW216932046 BCX0" data-ccp-parastyle="Default">conv</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW216932046 BCX0"><span class="TextRun SCXW216932046 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW216932046 BCX0" data-ccp-parastyle="Default">ince&nbsp; senior</span><span class="NormalTextRun SCXW216932046 BCX0" data-ccp-parastyle="Default">&nbsp;stakeholders with insight from&nbsp;</span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW216932046 BCX0" data-ccp-parastyle="Default">data</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW216932046 BCX0"><span class="TextRun SCXW216932046 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW216932046 BCX0" data-ccp-parastyle="Default">&nbsp;</span></span></span><span class="TextRun SCXW216932046 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW216932046 BCX0" data-ccp-parastyle="Default">&nbsp;and</span><span class="NormalTextRun SCXW216932046 BCX0" data-ccp-parastyle="Default">&nbsp;problem-solving skills </span></span></p> </li> </ul> <ul> <li> <p>Team player with a professional “get it done” attitude and work ethic &nbsp;</p> </li> </ul> <ul> <li> <p>Proven success in acquiring, building &amp; maintaining long term&nbsp;customer relationships &nbsp;</p> </li> </ul> <ul> <li> <p>Adapts well to change and able to work in a fast-paced environment. &nbsp;</p> </li> </ul> <ul> <li> <p><span class="TextRun SCXW110579093 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW110579093 BCX0" data-ccp-parastyle="Default" data-ccp-parastyle-defn="{&quot;ObjectId&quot;:&quot;272499da-5523-5969-b17c-4f82c0ce3910|1&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;Default&quot;,201340122,&quot;2&quot;,134233614,&quot;true&quot;,469778129,&quot;Default&quot;,335572020,&quot;1&quot;,469777841,&quot;Calibri&quot;,469777842,&quot;Calibri&quot;,469777844,&quot;Calibri&quot;,469769226,&quot;Calibri&quot;,335551500,&quot;0&quot;,268442635,&quot;24&quot;,335559704,&quot;1054&quot;,335551547,&quot;1033&quot;,335559740,&quot;240&quot;,201341983,&quot;0&quot;,469777843,&quot;Arial&quot;]}">Ability to create new, innovative ideas</span></span><span class="TrackChangeTextInsertion TrackedChange SCXW110579093 BCX0"><span class="TextRun SCXW110579093 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW110579093 BCX0" data-ccp-parastyle="Default">, and&nbsp;</span></span></span><span class="TrackChangeTextInsertion TrackedChange SCXW110579093 BCX0"><span class="TextRun SCXW110579093 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW110579093 BCX0" data-ccp-parastyle="Default">drive workstream to create impact from those ideas.&nbsp;</span></span></span><span class="TrackChangeTextDeletionMarker TrackedChange SCXW110579093 BCX0"><span class="TextRun SCXW110579093 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun TrackChangeTextDeletion SCXW110579093 BCX0" data-ccp-parastyle="Default"> </span></span></span><span class="EOP SCXW110579093 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:240}">&nbsp;</span></p> </li> <li> <p>Strong Proficiency in English &nbsp;</p> </li> </ul> <p><strong>It’s great if you have: &nbsp;</strong></p> <ul> <li>Experience in Travel&nbsp;industry &nbsp;</li> </ul> <p>&nbsp;</p><div class="content-conclusion"><p>&nbsp;</p> <h4>&nbsp;</h4> <h4><span class="font-semibold" data-streamdown="strong">Please review our Hiring Process Guidelines before your interview — click <a href="https://careersatagoda.com/interview/"><span style="text-decoration: underline;">here</span> </a>to learn how interviewing at Agoda works.</span></h4> <p>&nbsp;</p> <p>&nbsp;</p> <h3><strong>Discover more about working at Agoda</strong></h3> <ul> <li>Agoda Careers&nbsp;<a href="https://careersatagoda.com/">https://careersatagoda.com</a></li> <li>Facebook&nbsp;<a href="https://www.facebook.com/agodacareers/">https://www.facebook.com/agodacareers/</a></li> <li>LinkedIn&nbsp;<a href="https://www.linkedin.com/company/agoda">https://www.linkedin.com/company/agoda</a></li> <li>YouTube&nbsp;<a href="https://www.youtube.com/agodalife">https://www.youtube.com/agodalife</a></li> </ul> <p>&nbsp;</p> <p><strong>Equal Opportunity Employer&nbsp;</strong></p> <p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p> <p>We&nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank">privacy policy</a>.</p> <p><strong>Disclaimer</strong></p> <p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p></div>