Regional Manager at Hawthorne Residential Partners

<p><strong><span style="text-decoration: underline;">Regional Manager</span> | <span style="text-decoration: underline;">Hawthorne Residential Partners</span></strong></p> <p>&nbsp;</p> <p><strong><span data-contrast="auto"><span style="text-decoration: underline;">Regional Manager</span> | <span style="text-decoration: underline;">Position Summary</span></span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">The Regional Manager&nbsp;is responsible for&nbsp;the overall financial, operational, and cultural performance of an assigned portfolio of apartment communities. This role partners closely with Community Managers, corporate leadership, and ownership groups to ensure strong occupancy, revenue growth, expense control, compliance, and team development.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">The Regional Manager sets the tone for leadership across the portfolio by modeling accountability, clarity, professionalism, and a commitment to Hawthorne’s Live&nbsp;It&nbsp;culture.</span><span data-ccp-props="{}">&nbsp;</span></p> <p>&nbsp;</p> <p><strong><span data-contrast="auto"><span style="text-decoration: underline;">Regional Manager</span> | <span style="text-decoration: underline;">Job Functions</span></span></strong><span style="text-decoration: underline;"><span data-ccp-props="{}">&nbsp;</span></span></p> <p><strong><span data-contrast="auto">Portfolio Leadership and Operational Oversight</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto"> Oversee performance of assigned communities across financial, operational, and service metrics</span><br><span data-contrast="auto">• Conduct regular site visits to evaluate operations, apartment home presentation, team effectiveness, and compliance</span><br><span data-contrast="auto">• Establish clear expectations for Community Managers and hold teams accountable to company standards</span>&nbsp;<br><span data-contrast="auto">• Support communities during staffing transitions, acquisitions, performance challenges, and growth initiatives</span>&nbsp;<br><span data-contrast="auto">• Reinforce Hawthorne policies, procedures, and operational consistency across the portfolio</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Financial Strategy and Performance Management</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto"> Review monthly financial statements, budgets, and variance reports</span><br><span data-contrast="auto">• Partner with Community Managers to develop strategies that improve occupancy, rental income, and expense control</span><br><span data-contrast="auto">• Lead annual budget preparation and forecasting</span>&nbsp;<br><span data-contrast="auto">•&nbsp;Monitor&nbsp;capital improvements and renovation projects</span>&nbsp;<br><span data-contrast="auto">•&nbsp;Participate&nbsp;in ownership reporting, financial reviews, and strategic planning discussions</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Talent Development and Leadership Coaching</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto"> Recruit, mentor, and develop Community Managers and onsite leaders</span></li> <li><span data-contrast="auto">Conduct performance evaluations and provide structured feedback</span></li> <li><span data-contrast="auto">Identify high potential team members and support succession planning</span></li> <li><span data-contrast="auto">Promote leadership growth aligned with Hawthorne’s Career Path Program</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Compliance and Risk Management</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto"> Ensure adherence to company policies, management agreements, and regulatory requirements</span></li> <li><span data-contrast="auto">Maintain discretion and confidentiality regarding personnel matters, financial data, and ownership communications</span></li> <li><span data-contrast="auto">Support crisis management and emergency response planning</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Resident Experience and Brand Stewardship</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li><span data-contrast="auto">Maintain high standards for apartment home presentation and customer service</span></li> <li><span data-contrast="auto">Support reputation management through review monitoring and resident engagement</span></li> <li><span data-contrast="auto">Champion Hawthorne’s Live It culture across the portfolio</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Regional Manager | Education, Experience, and License Qualifications</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Education:</span></strong></p> <ul> <li><span data-contrast="auto">High School Diploma or GED required</span></li> <li><span data-contrast="auto">Bachelor’s degree in Business, Management, or related field preferred</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Experience:</span></strong></p> <ul> <li><span data-contrast="auto">Three to five years of successful experience as a Regional Manager required</span></li> <li><span data-contrast="auto">Multi site or portfolio oversight experience preferred</span></li> <li><span data-contrast="auto">Proven success driving occupancy, NOI growth, and expense management</span></li> <li><span data-contrast="auto">Experience leading, coaching, and developing onsite leadership teams</span></li> <li><span data-contrast="auto">Industry software experience in Yardi Voyager and Microsoft Office required</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Licenses and Certifications:</span></strong></p> <ul> <li><span data-contrast="auto">Valid Driver’s License required</span></li> <li><span data-contrast="auto">CAM, CAPS, ARM, or other industry certifications preferred</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>Benefits that Matter&nbsp;</strong></span></p> <p>When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:</p> <p><strong>Personal &amp; Financial Benefits</strong></p> <ul> <li><strong>Enjoy Your Time Off:</strong> Start with 22 days of vacation, sick, and personal time</li> <li><strong>Make an Impact:</strong> Enjoy 16 hours of paid volunteer time annually.</li> <li><strong>Recharge &amp; Celebrate:</strong> <ul> <li>10 paid holidays + 1 floating holiday of your choice</li> <li>8 hours off to celebrate your birthday</li> </ul> </li> <li><strong>Future Planning:</strong> Company 401(k) match to support your financial goals.</li> <li><strong>Financial Wellness Reimbursement:</strong> Resources to support your long-term financial health.</li> <li><strong>Referral Bonuses:</strong> Earn rewards for bringing great talent to the team.</li> <li><strong>Exclusive Discounts:</strong> Access to savings at over 1 million retailers and Hawthorne guest suite discounts.</li> </ul> <p><strong>Personal &amp; Professional Development</strong></p> <ul> <li><strong>Comprehensive Onboarding:</strong> Feel supported and prepared from day one.</li> <li><strong>Ongoing Learning:</strong> Tailored training programs to help you grow your skills and career.</li> <li><strong>Education Reimbursement:</strong> We invest in your continued learning.</li> </ul> <p><strong>Health &amp; Wellness Benefits</strong></p> <ul> <li><strong>Medical &amp; Vision:</strong> Comprehensive plans designed for peace of mind.</li> <li><strong>Dental Insurance &amp; Life Insurance:</strong> 100% company-paid coverage.</li> <li><strong>Paid Family Leave:</strong> Maternity, paternity, and adoption leave so you can focus on what matters most.</li> <li><strong>24/7/365 Telehealth Access:</strong> Connect with doctors anytime, anywhere.</li> <li><strong>Wellness Incentives:</strong> Earn rewards for taking care of your health.</li> <li><strong>Long-Term Disability Plan:</strong> Added protection for life’s unexpected moments.</li> <li><strong>Leave Bank:</strong> Additional paid time off during medical emergencies or natural disasters.</li> <li><strong>Fitness Reimbursement:</strong> Cash toward your gym or fitness membership.</li> <li><strong>Mental Wellness Tools:</strong> Free premium health and wellness subscriptions (a $450 value).</li> <li><strong>New Parent Perk:</strong> One year of free diapers for growing families.*</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="text-decoration: underline;"><strong>About Hawthorne</strong></span></p> <p>Hawthorne Residential Partners is a leading <strong>multifamily real estate management company</strong> headquartered in Greensboro, NC. We are proudly ranked among the <strong>Top 50 largest multifamily management companies in the United States</strong>, managing more than <strong>64,000 apartment homes across 275+ properties</strong> and overseeing <strong>$12.5+ billion in assets</strong> throughout the Southeast, Florida, and Texas.</p> <p>Hawthorne is nationally recognized for <strong>operational excellence and resident satisfaction</strong> and is currently ranked <strong>#1 in resident satisfaction among NMHC Top 50 Managers</strong>, holding the highest score of any Division I management firm in the country. Guided by our&nbsp;<strong>“Live It” culture</strong> <strong>to leave people better than we found them</strong>, we are committed to delivering <strong>exceptional living experiences</strong> through thoughtful execution and strong performance at every level of the organization.</p> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p><span style="font-size: 8pt;">Hawthorne is an equal opportunity employer.&nbsp;</span></p></div>