Client Services Representative - International Process at Interactive Brokers

<div class="content-intro"><p></p> <h3>Company Overview</h3> <p>Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.</p> <p>IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.</p> <p>Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.</p> <p></p></div><div class="" data-block="true" data-editor="4th78" data-offset-key="b0bhe-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="b0bhe-0-0"><span style="font-size: 12pt;">Interactive Brokers, India is looking for professionals having experience in international BPO with strong communication abilities. </span></div> </div> <div class="" data-block="true" data-editor="4th78" data-offset-key="afd1d-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="afd1d-0-0"><span style="font-size: 12pt;" data-offset-key="afd1d-0-0">&nbsp;</span></div> </div> <div class="" data-block="true" data-editor="4th78" data-offset-key="f969p-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="f969p-0-0"><span style="font-size: 12pt;"><strong>Job Responsibility:</strong></span></div> </div> <ul class="public-DraftStyleDefault-ul" data-offset-key="7giuj-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="7giuj-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7giuj-0-0"><span style="font-size: 12pt;" data-offset-key="7giuj-0-0">Respond to retail and professional clients' inquiries via inbound calls, email, and online chat</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="2nug6-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2nug6-0-0"><span style="font-size: 12pt;" data-offset-key="2nug6-0-0">Obtain a thorough knowledge of products offered by IB on various global exchanges</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="qtqu-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="qtqu-0-0"><span style="font-size: 12pt;" data-offset-key="qtqu-0-0">Assist clients with opening and funding accounts</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="7i622-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7i622-0-0"><span style="font-size: 12pt;" data-offset-key="7i622-0-0">Show clients how to use different features of the Trader Workstation</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="arnkf-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="arnkf-0-0"><span style="font-size: 12pt;" data-offset-key="arnkf-0-0">Explain margin requirements to clients</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="2qsq7-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="2qsq7-0-0"><span style="font-size: 12pt;" data-offset-key="2qsq7-0-0">Investigate trade issues and order executions</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="d9kbe-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="d9kbe-0-0"><span style="font-size: 12pt;" data-offset-key="d9kbe-0-0">Knowledge of securities regulations impact on customers</span></div> </li> </ul> <div class="" data-block="true" data-editor="4th78" data-offset-key="3oj8h-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3oj8h-0-0"><span style="font-size: 12pt;" data-offset-key="3oj8h-0-0">&nbsp;</span></div> </div> <div class="" data-block="true" data-editor="4th78" data-offset-key="4f4mj-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4f4mj-0-0"><span style="font-size: 12pt;"><strong>Qualifications:</strong></span></div> </div> <ul class="public-DraftStyleDefault-ul" data-offset-key="a9rhj-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="a9rhj-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="a9rhj-0-0"><span style="font-size: 12pt;" data-offset-key="a9rhj-0-0">Experience: 2+ years of Client services experience in the International BPO industry</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="dct0u-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dct0u-0-0"><span style="font-size: 12pt;" data-offset-key="dct0u-0-0">Education: University degree (Bachelors) required</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="9l87v-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="9l87v-0-0"><span style="font-size: 12pt;" data-offset-key="9l87v-0-0">High level of MS Excel skills required</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="av8s1-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="av8s1-0-0"><span style="font-size: 12pt;" data-offset-key="av8s1-0-0">Language skills: Fluent English</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="4im8m-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="4im8m-0-0"><span style="font-size: 12pt;" data-offset-key="4im8m-0-0">Good quantitative/analytical skills</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="b8536-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="b8536-0-0"><span style="font-size: 12pt;" data-offset-key="b8536-0-0">Excellent oral/written communication skills are required.</span></div> </li> </ul> <div class="" data-block="true" data-editor="4th78" data-offset-key="7iv27-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="7iv27-0-0"><span style="font-size: 12pt;" data-offset-key="7iv27-0-0">&nbsp;</span></div> </div> <div class="" data-block="true" data-editor="4th78" data-offset-key="56ui5-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="56ui5-0-0"><span style="font-size: 12pt;"><strong>Company Benefits &amp; Perks: </strong></span></div> </div> <ul class="public-DraftStyleDefault-ul" data-offset-key="6hi2s-0-0"> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-reset public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="6hi2s-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="6hi2s-0-0"><span style="font-size: 12pt;" data-offset-key="6hi2s-0-0">Competitive salary package.</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="52j4o-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="52j4o-0-0"><span style="font-size: 12pt;">Performance-based annual bonus (cash and stocks).</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="bh43t-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="bh43t-0-0"><span style="font-size: 12pt;" data-offset-key="bh43t-0-0">Group Medical &amp; Life Insurance.</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="d1ft2-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="d1ft2-0-0"><span style="font-size: 12pt;" data-offset-key="d1ft2-0-0">Modern offices with free amenities &amp; fully stocked cafeterias.</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="f1c0t-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="f1c0t-0-0"><span style="font-size: 12pt;" data-offset-key="f1c0t-0-0">Monthly food card &amp; company-paid snacks.</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="cpobn-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="cpobn-0-0"><span style="font-size: 12pt;" data-offset-key="cpobn-0-0">Hardship/shift allowance with company-provided pickup &amp; drop facility*</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="3b688-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="3b688-0-0"><span style="font-size: 12pt;" data-offset-key="3b688-0-0">Attractive employee referral bonus.</span></div> </li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="4th78" data-offset-key="8058o-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="8058o-0-0"><span style="font-size: 12pt;">Frequent company-sponsored team-building events and outings.<br><br></span></div> </li> </ul>