Senior Program Manager, International Enablement at Khan Academy

Mountain View, CA / Remote (Continental US + Hawaii + Canada Only)Full-timeRemoteInternationalPosted 22 days ago

About the Role

Notice to applicants: We have seen a rise in recruitment scams. Please note that outreach from Khan Academy recruiters will only come from the @khanacademy.org domain. Our team does not use Gmail or other personal accounts for contacting potential candidates. Khan Academy will never solicit money, equipment fees, or sensitive financial information at any stage of the hiring process. We also do not work with external recruiting agencies, so outreach from headhunters presenting opportunities on behalf of Khan Academy is illegitimate. Please always check the email domain and cross-reference the position with the official Khan Academy Careers page to confirm an opening is valid. ABOUT KHAN ACADEMY Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 181 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. OUR COMMUNITY  Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional. THE ROLE As we deepen and scale our international partnerships, we are seeking a Senior Program Manager International Enablement to serve as a cross-functional execution leader and cross-functional partner to country teams. This role sits within the International team and works closely with our International Product Manager and International Rostering/Ops Lead. The primary purpose of this role is to: <ul> <li style="font-size: 12pt;">Stabilize and unblock day-to-day partner execution</li> <li style="font-size: 12pt;">Translate product evolution into country-level implementation implications, ensuring partners are prepared for roadmap changes and transitions</li> <li style="font-size: 12pt;">Triage and resolve the majority of partner questions and issues independently, escalating only strategic, compliance, or high-risk matters</li> <li style="font-size: 12pt;">Coordinate cross-functionally across Product, Engineering, Data, Legal, and Marketing to move partner-facing dependencies forward</li> </ul> This is a high-judgment, high-autonomy individual contributor role designed to provide leverage to the broader International team by absorbing operational complexity, strengthening partner execution, and ensuring country teams are consistently supported. <h2>IN THIS ROLE, YOU WILL:</h2> <h3>Own Day-to-Day Partner Execution & Triage</h3> <ul> <li style="font-size: 12pt;">Serve as the primary point of contact for operational and implementation questions from country teams</li> <li style="font-size: 12pt;">Resolve ~80% of partner issues and clarifications without escalation</li> <li style="font-size: 12pt;">Run regular operational check-ins with priority country teams</li> <li style="font-size: 12pt;">Identify risks early and escalate only strategic, compliance, or resourcing tradeoffs</li> </ul> <h3>Lead Product to Field Translation</h3> <ul> <li style="font-size: 12pt;">Develop deep fluency in Khan Academy products and translate product changes into clear, actionable guidance for country teams</li> <li style="font-size: 12pt;">Support grassroots and government-level launches with practical implementation counsel</li> <li style="font-size: 12pt;">Maintain a feedback loop to Product on field implications and recurring friction points</li> </ul> <h3>Enable Strong, Sustainable Partnerships</h3> <ul> <li style="font-size: 12pt;">Support onboarding and accelerator processes for new countries</li> <li style="font-size: 12pt;">Provide guidance on adapting implementation models to local system constraints</li> <li style="font-size: 12pt;">Support pilot design and early-stage implementation stabilization for new country teams</li> </ul> <h3>Drive Programmatic Excellence</h3> <ul> <li style="font-size: 12pt;">Support design and execution of global convenings, learning communities, and knowledge-sharing initiatives</li> <li style="font-size: 12pt;">Contribute to professional learning tracks (e.g., KhanXchange) aligned to partner needs</li> <li style="font-size: 12pt;">Ensure country teams are informed of roadmap changes and prepared for transitions</li> </ul> <h3>Coordinate Cross-Functionally</h3> <ul> <li style="font-size: 12pt;">Work closely with Product, Engineering, Data, Legal, and Marketing teams to unblock country needs</li> <li style="font-size: 12pt;">Ensure dependencies are tracked and moved forward</li> <li style="font-size: 12pt;">Maintain clarity on what is operational vs. strategic vs. product ownership</li> <li style="font-size: 12pt;">Protect senior leadership capacity by filtering and synthesizing issues before escalation</li> </ul> WHAT YOU BRING <ul class="ak-ul" data-indent-level="1"> <li style="font-size: 12pt;">7+ years of experience in international education, partnerships, consulting, public sector delivery, or cross-functional program leadership</li> <li style="font-size: 12pt;">Strong understanding of how educational systems operate, particularly in international contexts</li> <li style="font-size: 12pt;">Demonstrated experience leading implementation in ambiguous environments, driving execution across multiple teams without formal authority</li> <li style="font-size: 12pt;">Exceptional project management and prioritization skills</li> <li style="font-size: 12pt;"> Ability to rapidly develop deep product fluency and translate product evolution into practical implementation guidance</li> <li style="font-size: 12pt;">Strong judgment: able to independently resolve most issues while escalating only high-risk or strategic decisions</li> <li style="font-size: 12pt;">Excellent written and verbal communication skills</li> <li style="font-size: 12pt;">Comfort operating across time zones and cultures</li> <li style="font-size: 12pt;">Entrepreneurial mindset and bias toward action</li> <li style="font-size: 12pt;">Willingness to travel internationally as needed</li> <li style="font-size: 12pt;">Experience working with government partners, large-scale implementations, or edtech products is strongly preferred.</li> <li style="font-size: 12pt;">Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."</li> <li style="font-size: 12pt;">Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.</li> </ul> PERKS AND BENEFITS We may be a non-profit, but we reward our talented team extremely well! We offer: <ul class="ak-ul" data-indent-level="1"> <li style="font-size: 12pt;">Competitive salaries</li> <li style="font-size: 12pt;">Ample paid time off as needed – Your well-being is a priority</li> <li style="font-size: 12pt;">8 pre-scheduled Wellness Days in 2026 occurring on a Monday or a Friday for a 3-day weekend boost</li> <li style="font-size: 12pt;">Remote-first culture - that caters to your time zone, with open flexibility as needed, at times</li> <li style="font-size: 12pt;">Generous parental leave</li> <li style="font-size: 12pt;">An exceptional team that trusts you and gives you the freedom to do your best</li> <li style="font-size: 12pt;">The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education</li> <li style="font-size: 12pt;">Opportunities to connect through affinity, ally, and social groups</li> <li style="font-size: 12pt;">And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life</li> </ul> At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being. The compensation band for this role is $120,800 - $135,900 USD annually for candidates based in the United States and $163,238 - $183,643 CAD annually for candidates based in Canada. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data.  <h3>MORE ABOUT US</h3> <ul> <li style="font-weight: 400; font-size: 12pt;"><a href="http://www.ted.com/talks/salman_khan_let_s_use_video_to_reinvent_education">Sal’s TED talk from 2011</a></li> <li style="font-weight: 400; font-size: 12pt;"><a href="http://www.ted.com/talks/sal_khan_let_s_teach_for_mastery_not_test_scores">Sal’s TED talk from 2015</a></li> <li style="font-weight: 400; font-size: 12pt;"><a href="https://www.ted.com/talks/sal_khan_how_ai_could_save_not_destroy_education">Sal's TED talk from 2023</a></li> <li style="font-weight: 400; font-size: 12pt;">Our team:  <a href="http://www.khanacademy.org/about/the-team">http://www.khanacademy.org/about/the-team</a></li> </ul> <h3>OUR COMPANY VALUES</h3> Live & breathe learners We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators. Take a stand As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve. Embrace diverse perspectives We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team. Work responsibly and sustainably We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable. Bring out the joy We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors. Cultivate learning mindset We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals. Deliver wow We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply. As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact <a class="c-link" href="mailto:[email protected]" target="_blank" data-stringify-link="mailto:[email protected]" data-sk="tooltip_parent">[email protected]</a>

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