Call Center Agent at Optima Dermatology

<div class="x_x_elementToProof"><strong data-olk-copy-source="MessageBody">Join Our Team at Advanced Dermatology!</strong></div> <div class="x_x_elementToProof">&nbsp;</div> <div class="x_x_elementToProof">At Advanced Dermatology, our mission to revolutionize skin care starts by partnering with outstanding, industry-leading dermatologists. We take pride in creating environments where our physicians and providers excel—and that includes having a skilled, supportive call center team to ensure every patient interaction runs smoothly.</div> <div class="x_x_elementToProof">&nbsp;</div> <div class="x_x_elementToProof">We are currently seeking Call Center Specialists with experience in patient registration and insurance verification. In this role, you’ll be a key part of our front-line team, supporting a high call volume while delivering accurate data entry and exceptional service. You’ll help patients navigate scheduling, insurance, and questions about our services—all while providing a warm, professional, and seamless experience.</div> <div class="x_x_elementToProof">&nbsp;</div> <div class="x_x_elementToProof"><strong>What You’ll Do:</strong></div> <ul data-end="1398" data-start="1032"> <li> <div class="x_x_elementToProof">Handle a high volume of inbound and outbound patient calls&nbsp;with professionalism and empathy</div> </li> <li> <div class="x_x_elementToProof">Complete patient registration, perform accurate data entry, and verify insurance information</div> </li> <li> <div class="x_x_elementToProof">Support appointment scheduling and respond to practice-related inquiries</div> </li> <li> <div class="x_x_elementToProof">Ensure patients have a positive experience from their first call through their visit</div> </li> </ul> <div class="x_x_elementToProof"><strong>What We’re Looking For:</strong></div> <ul data-end="1806" data-start="1428"> <li> <div class="x_x_elementToProof">Experience in medical office administration, patient registration, insurance verification, or call center support</div> </li> <li> <div class="x_x_elementToProof">Comfort working in a fast-paced, high-call-volume environment</div> </li> <li> <div class="x_x_elementToProof">Strong attention to detail with proven data entry accuracy</div> </li> <li> <div class="x_x_elementToProof">Excellent communication and interpersonal skills</div> </li> <li> <div class="x_x_elementToProof">A team-oriented mindset and commitment to outstanding patient care</div> </li> </ul> <div class="x_x_elementToProof"><strong>Why Join Optima?</strong></div> <ul data-end="2022" data-start="1829"> <li> <div class="x_x_elementToProof">Work alongside passionate dermatologists and providers in a supportive, collaborative environment</div> </li> <li> <div class="x_x_elementToProof">Be part of a team that values excellence, growth, and an exceptional patient experience</div> </li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p>