Internal Communications Manager at DLR Group

<div class="content-intro"><p><a href="http://www.dlrgroup.com/" target="_blank" data-cke-saved-href="http://www.dlrgroup.com/">DLR Group</a> is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you’re in the right place.</p></div><p><span style="font-size: 12pt;">Help shape the employee experience through communications that inform, engage, and inspire. As the Internal Communications Manager, you'll bring stories, business priorities, and company initiatives to life through compelling content, strategic communications, and meaningful employee engagement programs. Working closely with leaders across the firm, you'll play a key role in strengthening our employee-owner culture while leading the content strategy and day-to-day management of Square1, the firm's intranet and employee site.</span></p> <p><span style="font-size: 12pt;"><strong>Position Summary</strong></span></p> <div><span style="font-size: 12pt;">The Internal Communications Manager develops and delivers communication strategies, content, and engagement initiatives that help employees understand organizational priorities, business updates, and company culture. This role partners with leaders and teams across the organization to create compelling communications, manage internal communication channels, and support company-wide programs and events that foster employee engagement and connection.</span></div> <p><span style="font-size: 12pt;"><strong>What You Will Do</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and execute internal communication strategies that support business goals and strengthen employee-owner engagement.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Partner with leaders and teams across the firm to create and implement communication plans aligned with key initiatives and organizational priorities.</span></li> <li style="font-size: 12pt;"><span data-teams="true">Write, edit, and distribute compelling content across a variety of internal communication channels.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Serve as a trusted communications advisor, providing guidance on messaging, audience engagement, and communication best practices.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build strong relationships with stakeholders across the organization and ensure timely delivery of communication initiatives and projects.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Lead the content strategy and daily management of Square1, ensuring content is relevant, timely, engaging, and aligned with business needs.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and maintain an editorial and content calendar to support consistent, strategic communication efforts.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Champion company brand standards, voice, and messaging across all internal communications.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Measure and evaluate the effectiveness of communication programs and use insights to continuously improve future initiatives.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Coordinate and support firmwide events, employee engagement programs, recognition initiatives, community impact efforts, and other internal activities.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage multiple projects and competing priorities while maintaining a high level of quality, accuracy, and attention to detail.</span></li> </ul> <p><br><span style="font-size: 12pt;"><strong>Required Qualifications</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Bachelor's degree in Communications, Journalism, English, Marketing, Public Relations, or a related field.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">5+ years of experience in internal communications, corporate communications, marketing, brand communications, or a related discipline.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Exceptional writing, editing, and verbal communication skills with the ability to develop content for diverse audiences.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience developing communication strategies and executing communication plans across multiple channels.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong project management, organizational, and prioritization skills.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong relationship-building skills and experience collaborating with stakeholders at all levels of an organization.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proficiency with Microsoft Office, SharePoint, Adobe Creative Suite, and intranet or content management platforms.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Strong attention to detail and commitment to delivering high-quality communications.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Preferred Qualifications</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Knowledge of managing intranet platforms, digital workplace tools, or employee communication channels, including content governance and editorial planning.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Demonstrated success in supporting employee engagement, culture-building, change management, or organizational communications initiatives.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience planning and executing company-wide events, campaigns, and internal programs.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Familiarity with communication analytics and measuring content performance and audience engagement.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience within the architecture, engineering, construction (AEC), professional services, or design industry.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Experience communicating within an employee-owned organization or a strong understanding of employee ownership cultures and how communications can foster engagement, transparency, and shared success.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to travel as projects require.</span></li> </ul> <p><span style="font-size: 12pt;">#LI-JD</span></p><div class="content-conclusion"><p><a href="http://www.dlrgroup.com/" target="_blank" data-cke-saved-href="http://www.dlrgroup.com/">DLR Group</a> is an integrated design firm delivering architecture, engineering, interiors, planning, and building optimization for new builds, renovations, and adaptive reuse projects.</p> <p>We are 100% employee-owned: every employee is literally invested in our clients’ success. At the core of our firm are interdisciplinary teams engaged in every step of project lifecycles. Our teams champion true collaboration, open information sharing, shared risk and reward, value-based decision making, and proficient use of technology to deliver exceptional design. We are pursuing the goals of the 2030 Challenge, the ME2040, and the SE2050, and are an initial signatory of the China Accord and the AIA 2030 Commitment.</p> <p>Through our values – commitment, creativity, environmental stewardship, fun, integrity, ownership, sharing, teamwork – we elevate the human experience through design, together.<br><br><span data-teams="true">DLR Group follows a four-day in-office work model, with employees having the flexibility to work somewhere other than the office on Fridays.</span></p> <p>We are proud to be an Equal Opportunity/Affirmative Action/M/F/Veteran/Disabled employer.</p> <p>&nbsp;</p></div>