Principal Technical Writer at Couchbase

<div class="content-intro"><p>Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways. Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads. Built to replace legacy infrastructure and fragmented data services, Couchbase empowers enterprises with a unified platform architected for performance, flexibility and global scale.</p> <p>With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond. Couchbase’s AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure.</p> <p>Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough. Discover why Couchbase is trusted to help the world’s biggest players scale, move fast and stay resilient, no matter what’s next on their roadmap. Visit&nbsp;<a href="http://couchbase.com">couchbase.com</a> and follow us on LinkedIn and X.<br><br>Want to be part of our story? Apply today!&nbsp;</p></div><div class="container"> <div id="model-response-message-contentr_99b1343d5a9745ae" class="markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color force-compact-layout tutor-markdown-rendering"> <h2 data-path-to-node="8">About the Role</h2> <p data-path-to-node="9">We are looking for a strategic and hands-on <strong data-path-to-node="9" data-index-in-node="44">Principal Technical Writer</strong> to join our documentation team in Bangalore. In this role, you will lead the documentation strategy across our product ecosystem, diving deep into SQL and NoSQL database technologies to produce high-impact, developer-focused content.</p> <p data-path-to-node="10">This is a senior leadership role for a seasoned technical communicator who can craft comprehensive API references, tutorials, and practical code examples while championing Docs-as-Code workflows, elevating content quality, and driving engineering best practices. You will work closely with Engineering, Product Management, and Customer Support teams to identify user pain points, translate complex use cases, and ensure our documentation sets the industry standard.</p> <h2 data-path-to-node="12">Key Responsibilities</h2> <ul data-path-to-node="13"> <li> <p data-path-to-node="13,0,0"><strong data-path-to-node="13,0,0" data-index-in-node="0">Developer Content Leadership:</strong> Architect, structure, and maintain clear, high-quality developer documentation, including hands-on tutorials, REST API references, and realistic code samples.</p> </li> <li> <p data-path-to-node="13,1,0"><strong data-path-to-node="13,1,0" data-index-in-node="0">Feature &amp; Release Alignment:</strong> Partner closely with Engineering and Product Management teams to deliver complete, launch-ready documentation for major product releases and new capabilities.</p> </li> <li> <p data-path-to-node="13,2,0"><strong data-path-to-node="13,2,0" data-index-in-node="0">Cross-Functional Collaboration:</strong> Collaborate across Customer Support and Product teams to analyze user feedback, identify documentation gaps, and turn complex database use cases into intuitive technical content.</p> </li> <li> <p data-path-to-node="13,3,0"><strong data-path-to-node="13,3,0" data-index-in-node="0">Standards &amp; Process Excellence:</strong> Drive our technical writing strategy by refining style guides, optimizing Docs-as-Code workflows, and leveraging content analytics and KPIs to continuously measure and elevate quality.</p> </li> <li> <p data-path-to-node="13,4,0"><strong data-path-to-node="13,4,0" data-index-in-node="0">Mentorship &amp; Growth:</strong> Foster technical writing excellence across the organization through peer mentoring, editorial reviews, and team training initiatives.</p> </li> <li> <p data-path-to-node="13,5,0"><strong data-path-to-node="13,5,0" data-index-in-node="0">Industry Engagement:</strong> Stay at the forefront of technical communication by tracking industry trends, benchmarking competitive documentation, and exploring modern approaches such as GenAI for content development.</p> </li> </ul> <h2 data-path-to-node="15">What We're Looking For</h2> <h3 data-path-to-node="16">Requirements &amp; Experience</h3> <ul data-path-to-node="17"> <li> <p data-path-to-node="17,0,0"><strong data-path-to-node="17,0,0" data-index-in-node="0">Technical Writing:</strong> 8+ years of technical writing experience, with deep exposure to database architectures and developer-centric enterprise products.</p> </li> <li> <p data-path-to-node="17,1,0"><strong data-path-to-node="17,1,0" data-index-in-node="0">Database &amp; Query Knowledge:</strong> Solid understanding of both SQL and NoSQL database management systems (e.g., Couchbase, MongoDB, ScyllaDB, or DynamoDB).</p> </li> <li> <p data-path-to-node="17,2,0"><strong data-path-to-node="17,2,0" data-index-in-node="0">Docs-as-Code &amp; Infrastructure:</strong> Deep expertise with Git, VSCode, and static site generation platforms (such as Antora, MkDocs, Mintlify, or Hugo).</p> </li> <li> <p data-path-to-node="17,3,0"><strong data-path-to-node="17,3,0" data-index-in-node="0">Programming &amp; API Proficiency:</strong> Hands-on experience documenting REST APIs along with the ability to read and write sample code in modern programming languages (e.g., Python, Java, C#, C++, Rust, or Ruby).</p> </li> <li> <p data-path-to-node="17,4,0"><strong data-path-to-node="17,4,0" data-index-in-node="0">AI &amp; Metrics Integration:</strong> Practical experience using documentation analytics and KPIs to guide content strategy, paired with familiarity with GenAI tools for documentation and development.</p> </li> </ul> <h3 data-path-to-node="18">Mindset &amp; Fit</h3> <ul data-path-to-node="19"> <li> <p data-path-to-node="19,0,0"><strong data-path-to-node="19,0,0" data-index-in-node="0">Strategic Leader:</strong> You have a proven track record of setting direction, establishing processes, and lifting the standard of technical content across an enterprise product suite.</p> </li> <li> <p data-path-to-node="19,1,0"><strong data-path-to-node="19,1,0" data-index-in-node="0">Proactive &amp; Action-Oriented:</strong> You thrive with autonomy, take initiative to solve complex architectural problems, and learn by doing.</p> </li> <li> <p data-path-to-node="19,2,0"><strong data-path-to-node="19,2,0" data-index-in-node="0">Curious &amp; Adaptable:</strong> You stay ahead of industry shifts, continuously exploring new tools, languages, and documentation methodologies on the fly.</p> </li> <li> <p data-path-to-node="19,3,0"><strong data-path-to-node="19,3,0" data-index-in-node="0">Quality-Driven:</strong> You maintain an uncompromising bar for technical accuracy, clarity, and developer experience in everything you publish.</p> </li> </ul> </div> </div><div class="content-conclusion"><div id="model-response-message-contentr_b611b08753337d41" class="markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color stronger tutor-markdown-rendering"> <p data-path-to-node="2"><strong>Working at Couchbase</strong></p> <div>At Couchbase, innovation thrives when diverse perspectives come together. Our culture is driven by <strong data-path-to-node="3" data-index-in-node="99">four core values</strong> that guide how we build mission-critical technology and collaborate every day:</div> <br> <ul data-path-to-node="4"> <li><strong>Put the Customer First:</strong> The customer must be at the center of everything we do.</li> <li><strong>Be a Good Human, Always:</strong> Integrity, empathy, and respect are our non-negotiable bedrock.</li> <li><strong>Win as One Team:</strong> No one wins alone. Collaboration is how we erase silos.</li> <li><strong>Build for Mission Critical:</strong> Our product earned customer trust. We honor it by relentlessly pushing what’s technically possible.</li> </ul> <div>We actively encourage applications from individuals of all backgrounds—including women, people of color, LGBTQIA+ professionals, veterans, and individuals with disabilities. We also value unconventional career paths and unique life experiences.</div> <br> <blockquote data-path-to-node="6"> <div><strong data-path-to-node="6,0" data-index-in-node="0">A note on qualifications:</strong> Studies show that underrepresented talent is less likely to apply unless they meet 100% of the criteria. If you are excited about this role and feel you can make strong contributions to our team, <strong data-path-to-node="6,0" data-index-in-node="222">please apply</strong>—even if your experience doesn't check every single box.</div> </blockquote> <div><em data-path-to-node="7" data-index-in-node="0">If you require reasonable accommodations during the recruitment process, please let your recruiter know. We are happy to support you.</em></div> <br> <p data-path-to-node="9"><strong>Why Couchbase?</strong></p> <div>Modern customer experiences demand a flexible cloud database platform that powers applications from the cloud to the edge and everywhere in between. Couchbase’s mission is to simplify how developers and architects build, deploy, and consume modern applications. With <strong data-path-to-node="10" data-index-in-node="267">Capella</strong>—our fast, flexible, and affordable cloud database platform—we enable organizations to deliver premium user experiences backed by best-in-class price performance.</div> <br> <div>More than <strong data-path-to-node="11" data-index-in-node="10">30% of the Fortune 100</strong> trust Couchbase to power their mission-critical applications. We’re also proud to be consistently recognized as a <strong data-path-to-node="11" data-index-in-node="147">Best Place to Work</strong> in both the Bay Area and the UK.</div> <br><strong>What We Offer (Total Rewards)</strong> <div>We offer a holistic approach to benefits that recognizes the value you create, helping you care for yourself and your family:</div> <br> <ul data-path-to-node="14"> <li> <div><strong data-path-to-node="14,0,0" data-index-in-node="0">Generous Time Off:</strong> Flexible programs designed to support your work-life balance.</div> </li> <li> <div><strong data-path-to-node="14,1,0" data-index-in-node="0">Health &amp; Wellness:</strong> World-class medical, dental, vision, mental health, life insurance, and employee assistance programs.*</div> </li> <li> <div><strong data-path-to-node="14,2,0" data-index-in-node="0">Financial Security:</strong> Competitive retirement plans* and business travel coverage.</div> </li> <li> <div><strong data-path-to-node="14,3,0" data-index-in-node="0">Career Growth:</strong> A "Be Valued, Create Value" philosophy focused on your continuous growth.</div> </li> <li><strong data-path-to-node="14,4,0" data-index-in-node="0">Fun &amp; Comfort:</strong> Ergonomic setups for both WFH and in-office employees, plus snacks and meals when you’re in the office. <div>&nbsp;</div> <div> <p><em data-path-to-node="15" data-index-in-node="0">*Note: Specific benefit programs vary by country. Your recruiter can share details for your location.</em>&nbsp;</p> <div><strong>Disclaimer:</strong></div> <div>Couchbase is committed to being an equal opportunity employer.&nbsp; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.</div> <div>&nbsp;</div> <div>By using this website and submitting your information, you acknowledge our <a href="https://www.couchbase.com/candidate-privacy-notice/" target="_blank">Candidate Privacy Notice</a> and understand your personal information may be processed in accordance with our <a href="https://www.couchbase.com/candidate-privacy-notice/" target="_blank">Candidate Privacy Notice</a> following guidelines in your country of application.&nbsp;</div> </div> </li> </ul> <div> <div>&nbsp;</div> </div> <div class="attachment-container unknown md-has-block-component">&nbsp;</div> </div></div>