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JFrog

Technical Learning Designer & Instructor at JFrog

BangaloreFull-timeCustomer SuccessPosted 2 months ago

About the Role

<p>At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate—and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production—a concept we call <strong>“liquid software.”</strong></p> <p>We're looking for a <strong>Technical Trainer &amp; Developer Instructor</strong> who is as comfortable writing code as they are explaining it. In this role, you won't just manage a platform; you will build the labs, write the documentation, and lead the technical deep dives that empower developers to master the JFrog platform.</p> <h3><strong>As a Technical Trainer at JFrog, you will:</strong></h3> <ul> <li><strong>Architect Hands-on Labs:</strong> Design and build sandbox environments, CLI-based exercises, and automated lab environments for advanced DevOps workflows.</li> <li><strong>Deliver Technical Instruction:</strong> Lead high-impact training sessions (virtual and on-site) for developers and DevOps engineers, translating complex architecture into actionable knowledge.</li> <li><strong>Develop Code-Centric Content:</strong> Create technical tutorials, sample repositories, and e-learning modules that focus on real-world use cases, API integrations, and CI/CD pipelines.</li> <li><strong>Own the Technical Curriculum:</strong> Regularly update training materials to keep pace with the rapid JFrog release cycle, ensuring code samples and technical guides are always accurate.</li> <li><strong>Bridge Content &amp; Engineering:</strong> Work closely with Product and Engineering teams to stay ahead of new features, turning beta documentation into production-ready training content.</li> <li><strong>Analyze Technical Adoption:</strong> Use data to track how developers interact with our training and iterate on the curriculum to reduce friction in the learning curve.</li> </ul> <h3><strong>To be a Technical Trainer at JFrog, you need:</strong></h3> <ul> <li><strong>Proven Technical Background:</strong> 4+ years in a technical role such as Software Developer, DevOps Engineer, or Technical Instructor within the SaaS industry.</li> <li><strong>Hands-on Coding Skills:</strong> Proficiency in at least one major language (Java, Python, Go, etc.) and comfort working with APIs, Docker, and Kubernetes.</li> <li><strong>DevOps DNA:</strong> A strong understanding of the SDLC, CI/CD pipelines (Jenkins, GitHub Actions, GitLab), and package management.</li> <li><strong>Instructional Brilliance:</strong> Experience teaching technical concepts to a technical audience—you know how to handle "tough" questions from senior engineers.</li> <li><strong>Educational Content Creation:</strong> Experience with "docs-as-code," Markdown, or video authoring tools to create developer-focused learning paths.</li> <li><strong>Problem-Solving:</strong> The ability to troubleshoot complex environment issues on the fly during a live training session.</li> <li><strong>Communication:</strong> Fluent English with the ability to simplify complex backend concepts into clear, logical steps.</li> </ul> <h3><strong>Bonus Points:</strong></h3> <ul> <li>Experience with <strong>JFrog Artifactory</strong>, Xray, or Advanced Security.</li> <li>Experience building and maintaining <strong>hands-on lab platforms</strong> (like Instruqt, Katacoda, or cloud-based sandboxes).</li> </ul> <p><strong>NOTE: We are located in Bangalore (Bellandur) and we follow a hybrid work model. Minimum 3 (fixed) days work from office is a mandatory.</strong></p> <p>&nbsp;</p>