Email Billing Coordinator at Carr Allison

<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Carr Allison</strong> is a well-regarded civil litigation firm, boasting a team of over 150 attorneys across the Southeast. Our unique philosophy of “early identification – early resolution” has earned us decades of trust and respect from our clients. At Carr Allison, our success is fueled by the collective efforts of our team, and we believe that an open-door policy is essential to our continued growth. We proudly champion teamwork, collaboration, and the pursuit of excellence as the cornerstones of our firm’s culture.&nbsp;<strong>Join a team where your growth is our priority and your work truly matters.</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We are currently hiring for an&nbsp;<strong>Email Billing Coordinator</strong>&nbsp;<span class="fontstyle0">to compile, manage, and execute </span><span class="fontstyle0">attorney billing distributed via email, fax and paper. The Email Billing Coordinator will </span><span class="fontstyle0">maintain contact with attorneys, staff, vendors, and clients and observe confidentiality of </span><span class="fontstyle0">client and firm matters. A successful candidate will combine strong organizational skills </span><span class="fontstyle0">with the ability to be a self-starter.</span><strong><br></strong></span><br><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>This individual will have responsibilities that include, but are not limited to:</strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong></strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Review and edit pre-bills: </span><span class="fontstyle2">Process attorney revisions and prepare invoices for </span><span class="fontstyle2">distribution.</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Prepare and send invoices via email:&nbsp;</span><span class="fontstyle2">Generate PDFs, ensure correct formatting </span><span class="fontstyle2">and naming conventions, and distribute to clients in accordance with client-specific </span><span class="fontstyle2">instructions.</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Manage billing email inboxes: </span><span class="fontstyle2">Monitor shared mailboxes, track delivery/bounce-backs, and maintain accurate distribution lists and contact preferences.</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Apply retainers:&nbsp;</span><span class="fontstyle2">Apply retainer funds as directed by attorneys and reflect </span><span class="fontstyle2">applications accurately on invoices.</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Handle complex billing scenarios:&nbsp;</span><span class="fontstyle2">Execute split-party billing, multiple matter </span><span class="fontstyle2">discounts, consolidated statements, and client-specific billing arrangements; route </span><span class="fontstyle2">separate emails to multiple recipients as needed.</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Resolve billing issues:&nbsp;</span><span class="fontstyle2">Research and respond to inquiries regarding billing </span><span class="fontstyle2">questions, discrepancies, and documentation requests; escalate as appropriate.</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Maintain billing logs and schedules: </span><span class="fontstyle2">Track sent dates, recipient lists, delivery </span><span class="fontstyle2">status, and follow-up reminders</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Support high-volume cycles: </span><span class="fontstyle2">Accurately process a large number of monthly </span><span class="fontstyle2">invoices and meet tight deadlines.</span><span class="fontstyle3">&nbsp;</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Cross-functional communication:&nbsp;</span><span class="fontstyle2">Effectively interact and communicate with </span><span class="fontstyle2">attorneys, secretaries, clients, and vendors to ensure timely and accurate billing.</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0">Special projects:&nbsp;</span><span class="fontstyle2">Assist with ad hoc billing projects and process improvements as </span><span class="fontstyle2">needed.</span></span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong></strong></span></p> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Requirements:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle0" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Hands-on billing experience in a law firm is preferred.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle2">Experience with Elite, Aderant, Juris, or equivalent accounting software.</span></span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle2" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Demonstrate proficiency with Microsoft Outlook and MS Office (especially Excel and Word); strong PDF skills (combine, redact, bookmark, and optimize files).</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle2" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to multi-task, prioritize, organize workflow, and use time efficiently in a fast-paced deadline-driven environment.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle2" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong attention to detail; ability to adapt to changing priorities and work demands with minimal direction.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle2" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong written communication skills and strict adherence to confidentiality of client and firm information.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle2" style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Willingness to work varied hours during peak billing cycles.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span class="fontstyle2">A college degree is preferred.&nbsp;</span></span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Office Culture:</strong></span></p> <ul> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong, close-knit team with a supportive and easy-going environment.</span></li> <li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Emphasis on teamwork, accountability, and continuous improvement.</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Please forward your resume and salary requirements to [email protected]. <strong>Be part of a firm that values your potential and empowers your success.</strong></span></p>