Alliances Operations Manager at Nasuni

<h1><span style="font-family: 'times new roman', times, serif; font-size: 14pt;">Alliances Operations Manager, Microsoft</span></h1> <p class="isSelectedEnd"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Department:</strong> BD &amp; Cloud Partnerships</span><br><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Reports to:</strong> Head of Microsoft Business &amp; Global Partnership</span><br><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>Location:</strong> US Remote, with Boston/Marlborough hybrid option (3 days per week)</span></p> <h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Role Overview</span></h2> <p class="isSelectedEnd"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Nasuni's Microsoft relationship is a strategic growth engine spanning build-with, market-with, and sell-with motions. The Alliances Operations Manager, Microsoft owns the operational infrastructure that allows that partnership to scale—from Microsoft investment programs and Marketplace transactions to co-sell workflows, data quality, performance reporting, and executive operating cadence.</span></p> <p class="isSelectedEnd"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">This is a hands-on role for someone who combines exceptional operational discipline with commercial judgment. You will independently manage high-detail workflows involving Microsoft, Sales, Finance, Marketing, Deal Desk, and other internal stakeholders while identifying opportunities to make those processes faster, more reliable, and easier to scale.</span></p> <p class="isSelectedEnd"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Success means partner funding is captured and used effectively, Marketplace transactions progress efficiently, co-sell data is accurate, executives have trusted performance visibility, and the partnership team spends more time driving growth and less time navigating operational friction.</span></p> <p class="isSelectedEnd"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">This role is well suited to someone who enjoys owning complex processes and making them work better. It is not designed as a relationship-only alliance role or a people-management position.</span></p> <h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Level &amp; Scope</span></h2> <p class="isSelectedEnd"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">You will independently own a defined but business-critical Microsoft partnership operations function, resolve issues across multiple teams, and make day-to-day operating decisions within established commercial and compliance requirements.</span></p> <p class="isSelectedEnd"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">The role combines approximately <strong>75% execution and operational optimization with 25% planning, analysis, and stakeholder influence</strong>. You will partner closely with senior stakeholders but will not own overall Microsoft alliance strategy.</span></p> <h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Responsibilities</span></h2> <h3><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Microsoft investment and funding programs</span></h3> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Own the operational lifecycle for Microsoft partner investment programs, including planning, submissions, approvals, claims, reconciliation, documentation, and utilization tracking.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Improve year-over-year capture and utilization of eligible Microsoft funding.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Maintain accurate, audit-ready records and ensure deadlines, evidence requirements, and program rules are met.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Connect funded activity to pipeline, revenue, and measurable partnership outcomes.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Identify process gaps and implement scalable controls, templates, and operating routines.</span></li> </ul> <h3><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Microsoft Marketplace</span></h3> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Manage operational readiness for Nasuni's Microsoft Marketplace business, including listing administration and private-offer coordination.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Partner with Sales and Deal Desk to move Marketplace opportunities from offer creation through transaction completion.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Diagnose and escalate transaction issues while keeping internal teams informed of status, dependencies, and next actions.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Track Marketplace volume, cycle time, and commercial performance.</span></li> </ul> <h3><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Co-sell and partner operations</span></h3> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Maintain accurate deal registration, Azure Consumption Revenue-related workflows, co-sell activity, and other required Microsoft partner-system data.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Protect data quality and pipeline hygiene across Microsoft and Nasuni systems.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Monitor relevant Microsoft partner-program requirements and coordinate actions needed to maintain compliance and standing.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Build repeatable processes that reduce manual work and operational risk.</span></li> </ul> <h3><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Reporting and executive cadence</span></h3> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Build scorecards, dashboards, and QBR/MBR materials covering funding, Marketplace, co-sell, pipeline, and related partnership KPIs.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Translate detailed operational data into concise insights, risks, decisions, and follow-up actions for leadership.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Coordinate inputs across internal stakeholders and external resources to maintain a consistent operating cadence.</span></li> </ul> <h3><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">AI-enabled operational improvement</span></h3> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Use AI and automation tools appropriately to accelerate analysis, reconciliation, reporting, process documentation, and workflow improvement.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Validate AI-generated outputs against trusted business and partner data before they influence reporting or decisions.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Identify repetitive work suitable for automation while applying appropriate judgment around confidential, financial, partner, and customer information.</span></li> </ul> <h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Qualifications</span></h2> <h3><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Must-Have</span></h3> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">5+ years of professional experience with at least 3 years in partner operations, cloud alliances, channel programs, revenue operations, or a closely related discipline.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Hands-on experience operating within the Microsoft partner ecosystem.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Direct ownership of partner funding, investment, Marketplace, co-sell, or comparable cloud-partner operational programs.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Demonstrated ability to manage detailed, deadline-driven workflows with financial or commercial implications.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Experience working across Sales, Finance, Marketing, Deal Desk, Operations, or similar functions.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Ability to produce accurate executive-ready dashboards, scorecards, and business reviews.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Strong analytical, organizational, written, and verbal communication skills.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Practical experience using AI-enabled or automation tools to improve business workflows, with clear validation before outputs are used.</span></li> </ul> <h3><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Preferred</span></h3> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Direct experience with Microsoft Marketplace private offers, Microsoft co-sell processes, partner investment programs, or Partner Center.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Experience connecting partner program activity to pipeline, consumption, bookings, or revenue outcomes.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Experience in a high-growth SaaS, cloud infrastructure, cybersecurity, or enterprise software company.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Experience with CRM, BI, workflow automation, or partner-management platforms.</span></li> </ul> <h3><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Ideal</span></h3> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Operational experience across Microsoft plus AWS, Google Cloud, or another hyperscaler ecosystem.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Experience designing a repeatable alliance-operations process rather than simply administering an existing one.</span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Evidence of reducing transaction time, improving funding utilization, increasing data accuracy, or automating significant manual work.</span></li> </ul> <h2><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Experience Guidelines</span></h2> <p class="isSelectedEnd"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">A competitive candidate will typically bring:</span></p> <ul data-spread="false"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>5–8+ years total professional experience</strong></span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>3+ years in alliance, partner, channel, or related commercial operations</strong></span></li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Meaningful hands-on experience with Microsoft or another major cloud ecosystem</span></li> </ul> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Equivalent experience and demonstrated scope matter more than an exact year count.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong>About Nasuni</strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">Nasuni is the unstructured data foundation for enterprise teams—and the AI that supports them. We manage, protect, and activate the world’s unstructured data so organizations can work smarter, spend wisely, and create safely without limits. As a Vista-backed SaaS data infrastructure company, Nasuni is transforming how enterprises manage file data with a next-generation, AI-ready platform—turning massive file stores into secure, actionable, and AI-ready data for intelligent automation, analytics, and global collaboration.</span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong><span class="s2">Why work at Nasuni?</span>&nbsp;&nbsp;&nbsp;</strong></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;">As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US.&nbsp; Benefits packages generally include:&nbsp;&nbsp;&nbsp;</span></p> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Best in class employee onboarding and training</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>"Take What You Need” paid time off policy</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Comprehensive health, dental and vision plans</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Company-paid life and disability insurance</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>401(k) and Roth IRA retirement plan</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Generous employee referral bonuses</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Flexible remote work policy</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>10 Paid Holidays</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Wide array of wellbeing offerings</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Pre-tax savings accounts with company contributions</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Great team culture and social activities</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Collaborative workspaces</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Free on-site fitness centers and stocked kitchens in select office locations</span></div> <div class="s4"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span class="s3">•<span class="Apple-converted-space">&nbsp;</span></span>Professional development resources</span></div> <div class="s4">&nbsp;</div> <div class="s4"> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong><span data-contrast="auto">Compensation Transparency:</span></strong><span data-ccp-props="{}">&nbsp;</span></span></p> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-contrast="auto">In accordance with&nbsp;U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click&nbsp;</span><a href="https://www.nasuni.com/about-us/careers/pay-transparency/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">HERE</span></span></a><span data-contrast="auto"> to view our compensation ranges&nbsp;by&nbsp;job&nbsp;grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location.</span></span></p> </div> <p><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><em><span class="s5">To all recruitment agencies:&nbsp;Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes.</span></em></span><br><br><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><em><span class="s5">Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.</span>&nbsp;</em></span></p> <p>&nbsp;</p><div class="content-conclusion"><p class="p1"><em>This privacy notice relates to information collected (whether online or offline) by Nasuni&nbsp;Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your&nbsp;capacity as a Nasuni employee, independent contractor/service provider or as an&nbsp;applicant for an employment or contractor relationship with Nasuni.&nbsp;</em></p></div>