Product Owner - Shipping at RF-SMART

<p>&nbsp;</p> <h3 style="text-align: center;"><img style="max-width: 100%;" src="https://info.rfsmart.com/hubfs/EVP/EVP%20statement.png" alt="" width="640"></h3> <h4 style="text-align: center;"><span style="font-size: 14pt;"><strong>Product Owner – Shipping</strong>&nbsp;</span></h4> <p style="text-align: center;"><strong><em>Location:&nbsp; Jacksonville, FL (Hybrid)&nbsp;</em></strong></p> <p style="text-align: center;"><span style="font-size: 12pt; color: rgb(186, 55, 42);"><strong>We exist to transform our customers and change lives&nbsp;</strong></span></p> <p><strong>Who We're Looking For</strong></p> <p><span data-contrast="auto">As&nbsp;a&nbsp;Product Owner&nbsp;in Shipping, you will partner with Product Strategy and Engineering teams to drive continuous innovation and&nbsp;maintain&nbsp;excellence in our established parcel shipping solution.&nbsp;You'll&nbsp;accelerate development velocity by bridging business requirements and technical implementation.&nbsp;Starting with discovery,&nbsp;you are inquisitive to&nbsp;understanding customer problems focused on delivering great outcomes. This&nbsp;ongoing habit&nbsp;promotes&nbsp;the behavior and mindset&nbsp;required&nbsp;for&nbsp;priority management,&nbsp;the development process, and&nbsp;customer&nbsp;approval&nbsp;of new features and enhancements&nbsp;that deliver the right outcomes.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Our&nbsp;ERP integrated&nbsp;shipping solution&nbsp;automates warehouse shipping operations&nbsp;for maximum efficiency and cost optimization&nbsp;in the pack to ship workflow.&nbsp;This role&nbsp;requires product development&nbsp;expertise, outside-in customer&nbsp;centricity&nbsp;and&nbsp;unrelenting&nbsp;dedication to delivering high quality value to our customers as quickly as possible.&nbsp;If&nbsp;you're&nbsp;energized by meaningful product work in a collaborative, mission-driven environment&nbsp;and you want to see your decisions matter, then this is the right role for you.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">What You'll Do:&nbsp;</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Accelerate delivery velocity</span></strong><span data-contrast="auto"> by translating strategic goals into precise functional specifications and user stories that give engineering the clarity needed to build the right thing, fast</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Own prioritization</span></strong><span data-contrast="auto"> and make&nbsp;tough, informed&nbsp;and data driven&nbsp;calls that balance new feature development, stability, and customer-reported issues to maximize value at every sprint</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Build relationships with customers&nbsp;</span></strong><span data-contrast="auto">surfacing&nbsp;real-world insights that shape a ruthlessly focused roadmap&nbsp;-&nbsp;one that evolves what customers&nbsp;value, not just what sounds good</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">Partner with engineering</span></strong><span data-contrast="auto"> to define technical and functional approaches that drive consistent design patterns, reduce rework, and produce maintainable solutions that fit seamlessly into warehouse workflows</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="auto">Champion cross-functional alignment</span></strong><span data-contrast="auto"> by connecting Engineering, Product Strategy, Sales, and Support&nbsp;-&nbsp;accelerating feedback loops and ensuring everyone is building toward the same customer outcome</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1"><strong><span data-contrast="auto">Apply ERP and modern tech&nbsp;expertise</span></strong><span data-contrast="auto"> (particularly NetSuite and AWS) to shape solutions that are architecturally sound, scalable, and genuinely elevate the user experience</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1"><strong><span data-contrast="auto">Stay ahead of the ecosystem</span></strong><span data-contrast="auto">&nbsp;-&nbsp;tracking NetSuite updates, carrier API changes, AI advancements, and industry shifts to&nbsp;anticipate&nbsp;what's&nbsp;coming and position the product to evolve ahead of it</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="8" data-aria-level="1"><strong><span data-contrast="auto">Elevate product documentation</span></strong><span data-contrast="auto"> by partnering with Technical Writers to produce content&nbsp;that's&nbsp;accurate, clear, and reduces the support burden on customers and internal teams</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="9" data-aria-level="1"><strong><span data-contrast="auto">Validate and triage support-submitted issues</span></strong><span data-contrast="auto">, strategically separating what needs immediate attention from what belongs on the roadmap&nbsp;-&nbsp;keeping quality high without sacrificing momentum</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="10" data-aria-level="1"><strong><span data-contrast="auto">Serve as a go-to resource</span></strong><span data-contrast="auto"> for&nbsp;sales,&nbsp;services&nbsp;and&nbsp;support teams&nbsp;on complex customer use cases, ensuring proposed solutions are&nbsp;viable, scalable, and protect the integrity of the product</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-ccp-props="{}">&nbsp;</span><strong><span data-contrast="auto">What You Need:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Proven ability to translate complexity into clarity</span></strong><span data-contrast="auto">&nbsp;-&nbsp;you've&nbsp;turned ambiguous business requirements into functional specs that engineering teams could&nbsp;actually build&nbsp;from, and you have results to show for it</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Product lifecycle ownership experience</span></strong><span data-contrast="auto">&nbsp;-&nbsp;including strategic prioritization of features that balance customer value, business impact, and system stability</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Strong communication&nbsp;across all channels</span></strong><span data-contrast="auto">&nbsp;-&nbsp;written, verbal, and visual&nbsp;-&nbsp;with&nbsp;a track record&nbsp;of bridging technical and business perspectives to drive alignment without unnecessary back-and-forth</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">Hands-on experience managing an established product with an active customer base</span></strong><span data-contrast="auto">&nbsp;-&nbsp;you know how to balance the tension between innovation and not breaking what works</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="auto">Working knowledge of ERP systems</span></strong><span data-contrast="auto">, preferably NetSuite&nbsp;-&nbsp;you understand how&nbsp;they're&nbsp;architected, where their constraints live, and how integrations behave in practice</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1"><strong><span data-contrast="auto">Practical experience with AI technologies</span></strong><span data-contrast="auto">&nbsp;-&nbsp;whether&nbsp;you've&nbsp;integrated AI capabilities into a product, used AI to enhance your own workflow, or are genuinely passionate about applying it in&nbsp;real business&nbsp;contexts</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1"><strong><span data-contrast="auto">Self-directed and organized under pressure</span></strong><span data-contrast="auto">&nbsp;-&nbsp;you manage multiple competing priorities without losing focus on what matters most, and you&nbsp;don't&nbsp;need a lot of&nbsp;hand-holding&nbsp;to deliver</span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Preferred Qualifications:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Familiarity with cloud architecture and AWS services, and how to&nbsp;</span><span data-ccp-parastyle="List Bullet">leverage</span><span data-ccp-parastyle="List Bullet">&nbsp;them for reliable, scalable product solutions</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience with shipping carrier APIs, rate shopping logic, or multi-carrier integration platforms</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Background in&nbsp;</span><span data-ccp-parastyle="List Bullet">eCommerce,&nbsp;</span><span data-ccp-parastyle="List Bullet">warehouse operations, parcel shipping, or&nbsp;</span><span data-ccp-parastyle="List Bullet">logistics</span><span data-ccp-parastyle="List Bullet">&nbsp;that gives you genuine industry context</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience coordinating or contributing to product documentation for complex, technical functionality</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:360,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;singleLevel&quot;}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Bachelor's degree in business, supply chain, computer science, or equivalent practical experience that&nbsp;</span><span data-ccp-parastyle="List Bullet">demonstrates</span><span data-ccp-parastyle="List Bullet">&nbsp;analytical thinking and domain knowledge</span></span><span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Additional Information</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Quarterly&nbsp;travel&nbsp;requiring&nbsp;approximately&nbsp;15%</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Why RF-SMART</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">RF-SMART has been transforming supply chain and warehouse operations since 1982&nbsp;-&nbsp;and&nbsp;we're&nbsp;still growing. Our </span><strong><span data-contrast="auto">94% employee retention rate</span></strong><span data-contrast="auto"> isn't&nbsp;an accident; it reflects a culture where people do meaningful work, feel like they belong, and genuinely look out for each other. You&nbsp;won't&nbsp;find layers of bureaucracy here&nbsp;-&nbsp;you'll&nbsp;find smart, collaborative people who care about getting it right for customers.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Selection Process</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">Our thoughtful interview process is designed to be conversational and give&nbsp;you&nbsp;insight into our team and product. It typically includes initial screening, discussions with the hiring manager and team members, and a chance to&nbsp;demonstrate&nbsp;your product ownership approach.</span><span data-ccp-props="{}">&nbsp;</span></p> <h5><em>Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).</em></h5> <h5><em>General Information:&nbsp; The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.</em></h5> <p><strong><span style="font-size: 12pt;"><a href="https://rfsmart.wistia.com/medias/8j4rvkidqu" target="_blank">A Word From Our CEO - Watch Now</a></span></strong></p> <p>&nbsp;</p>