Move in Coordinator - Marketing at Otterbein SeniorLife

<p><strong>Overview</strong></p> <p>Otterbein SeniorLife at Sunset Village is seeking a caring and compassionate person to serve in a Part-Time supporting role within the Marketing group. This position is scheduled for up to 30 hours/week (Mon-Fri; between 3-5 days/week) and involves a significant amount of contact with prospective residents and their loved ones and our residents while performing a variety of administrative duties.</p> <p>At Otterbein, you’re more than an employee, you’re a <strong>Partner in Caring.</strong> Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make.</p> <p>Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care.</p> <p>Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Answer phones, direct calls to appropriate services and greet visitors in a cheerful positive manner. Document calls into the CRM systems (Sherpa, PCC)</li> <li>Work with Marketing Department in coordinating elements of the Marketing Events. Prepare event flyers, room reservations/planning, attendee lists, RSVPs and inquiries. Input attendees contact information into CRM system.</li> <li>Maintain adequate supply of facility information packets, collateral materials and office supplies.</li> <li>Schedule and facilitate, when needed, tours for prospective residents and guests, focusing primarily on Assisted Living.</li> <li>Complete follow-up marketing activity as directed (i.e. follow-up calls) to help advance sales within Otterbein Sunset Village</li> <li>Track and report various market statistics (Marketing Research Report).</li> <li>Work with Marketing Director to coordinate paperwork and renewals for Limited Contracts.</li> <li>Track and report various market statistics (Marketing Research Report).</li> <li>Work with Marketing partners to coordinate paperwork for prospective and new residents.</li> <li>Work with Marketing partners to facilitate move-ins across all levels of care, focusing primarily on Assisted Living</li> <li>Interact with visitors, residents and family members in a positive, hospitable manner, addressing a variety of issues and circumstances.</li> <li>Assist with pictures of resident events for FB, social media and Website.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Associate’s degree or equivalent and relevant work experience</li> <li>Must be detail oriented and have excellent written communication and documentation skills.</li> <li>Excellent verbal communication and interpersonal skills.</li> <li>Proficient with the use of technology.</li> <li>Must have excellent customer service skills and good judgment and decision-making skills.</li> </ul> <p><strong>BENEFITS*</strong></p> <p><strong>Health &amp; Wellness</strong></p> <ul> <li><strong>Vision &amp; Dental Insurance</strong></li> <li><strong>Pet Insurance</strong></li> <li><strong>Life Insurance</strong></li> <li><strong>Employee Assistance Program (EAP)</strong> for personal and professional support</li> </ul> <p><strong>&nbsp;Financial Security</strong></p> <ul> <li><strong>401(k) Retirement Savings Plan</strong> with company match</li> <li><strong>Paid Time Off (PTO)</strong> that accrues immediately from day one</li> <li><strong>Paid Holidays</strong> for a healthy work-life balance</li> <li><strong>Access to DailyPay</strong>, enabling you to access up to 100% of your earned wages on a daily basis</li> <li><strong>Tuition Reimbursement</strong> up to $5,250 per year for ANY field of study</li> <li><strong>Tuition Discounts</strong> through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College</li> <li><strong>Employee-Sponsored Crisis Fund</strong> available for those facing unforeseen challenges</li> <li><strong>Legal &amp; Identity Theft Protection</strong></li> </ul> <p><strong>&nbsp;Growth &amp; Development</strong></p> <ul> <li><strong>University Partnerships</strong> with <u>University of Cincinnati,</u> <u>University of Toledo</u>, and <u>Hondros College</u> for exclusive tuition discounts</li> <li><strong>Multiple Partner Discounts</strong> available for various products and services through <u>Access Perks</u></li> <li><strong>Access to 1,000s of hours of personal and professional development material</strong> through <u>RightNow Media @ Work</u></li> </ul> <p><em>&nbsp;*Some benefits, including PTO and tuition reimbursement, are based on hours worked.</em></p> <p><strong>Why work for Otterbein SeniorLife:</strong></p> <p>For more than 100 years, Otterbein has provided senior housing options rooted in respect and community.&nbsp; We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.</p> <p>Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana.&nbsp; We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.</p> <p>Apply today and begin a meaningful career as a <strong>Move In Coordinator</strong>at Otterbein!</p>