OKX logo

OKX

Product Design Director, Growth at OKX

Singapore, SingaporeFull-timeProduct DesignPosted about 2 months ago

About the Role

<div data-page-id="JAF7dFJcWoUusRx7RKkuM14BsYc" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-OqGZdUPi6oJlXzxlmNiu3gAmsVg"><strong>OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.&nbsp;</strong></div> <h2 class="heading-2 ace-line old-record-id-doxusd6NtLTrM8e4ysmP03OKuHd"><strong>Who We Are</strong></h2> <div class="ace-line ace-line old-record-id-ZDGzdXG4poqMiSxarJbuzJzls1d"> <div data-page-id="RpoEdRXrWoavx2xJ5CPu6mmysBc" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb">At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom. OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps). OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.</div> <div class="ace-line ace-line old-record-id-Y9usd0Vc5oLuEZxvabeuEyXOsih">We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.</div> </div> </div> <div class="ace-line ace-line old-record-id-doxus6W44CsvjWg7Am35twN6Dpe">&nbsp;</div> <div data-page-id="Fhpjd85WTo539lxdybklV8pGgKh" data-lark-html-role="root" data-docx-has-block-data="false"> <h2 class="heading-2 ace-line old-record-id-L4ZXd6E3poPk7kxW9QQlmR5bgFf">About the Opportunity</h2> <div class="ace-line ace-line old-record-id-KR4Qdcbmlo5GfWxXnLNlofCngV8">We’re seeking a <strong>Product Design Director, Growth</strong> to lead the next phase of our design evolution. In this role, you will:</div> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Q8rId1qAYoPNQ5xzZgvloHIegCd" data-list="bullet"> <div>As Growth Design Director for Onshore Exchange &amp; Pay, you will lead the design discipline driving high-impact growth levers across our trading and payments platforms. You will own the end-to-end design strategy for acquisition, activation, engagement, retention and monetisation funnels, and scale the product design team globally.</div> </li> <li class="ace-line ace-line old-record-id-AhjYdS3CJo9ln3xJysllTCs8gLd" data-list="bullet"> <div>You will partner across product, growth, analytics, engineering and content, and you will bring a data-driven, user-centred, and growth-mindset to design a world-class experience in the fast-moving crypto-financial frontier.</div> </li> </ul> <div class="ace-line ace-line old-record-id-BZG8dTQ5BoZCpFxhZ7klO9BEgcg">&nbsp;</div> <h2 class="heading-2 ace-line old-record-id-HWbIdLXRxoX7cvxi70ZlTP7egef">What You’ll Be Doing</h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-MWKMd35ieoxKyQxfHM8lQwY2g9c" data-list="bullet"> <div>Define and own the design vision and growth strategy for OEX &amp; Pay product lines: set objectives (e.g., activation rates, retention lift, pay-product adoption) and turn them into design roadmaps.</div> </li> <li class="ace-line ace-line old-record-id-LaiadDBU1oZWePxxqwIliy1igch" data-list="bullet"> <div>Lead the design of high-leverage growth experiments: ideate, prototype, test, measure, iterate. Work with data/analytics to extract insights from funnels and user behaviour.</div> </li> <li class="ace-line ace-line old-record-id-DUCldxkVLoou4Qx05dwlzpHEgbl" data-list="bullet"> <div>Scale the product design team: recruit, mentor, coach senior and mid-level designers. Build a high‐performing “One Design Team” across geographies.</div> </li> <li class="ace-line ace-line old-record-id-FsPQdFCCzoBGoQx5MBvlXIssg7b" data-list="bullet"> <div>Define performance frameworks and ensure accountability for measurable outcomes.</div> </li> <li class="ace-line ace-line old-record-id-YKlpdv7IAohdGHxTzygl9WL6gAf" data-list="bullet"> <div>Establish and evolve design systems, patterns and processes to support rapid experimentation and consistent execution across global markets.</div> </li> <li class="ace-line ace-line old-record-id-DrDvd9wHDoqYyaxcA48lml2bgfd" data-list="bullet"> <div>Advocate for clarity-first and locally-relevant design: maintain brand coherence, but optimise for local market conditions, languages, cultural nuance.</div> </li> <li class="ace-line ace-line old-record-id-YzRrdaoPjokKh6x2i0jljQzOg2g" data-list="bullet"> <div>Collaborate closely with product managers, growth marketers, analytics/data teams, engineers, compliance &amp; security to ensure design decisions align with business, user and regulatory goals.</div> </li> <li class="ace-line ace-line old-record-id-Y8FfdtHJCo5uzJxGGdvlqRZLgSc" data-list="bullet"> <div>Ensure that design work is deeply user-centred: drive user research, UX testing, usability studies, qualitative &amp; quantitative feedback loops.</div> </li> <li class="ace-line ace-line old-record-id-P3rqdicmsoB351xhhmnl0crYghg" data-list="bullet"> <div>Be the voice of design within growth and product functions: elevate design’s role, communicate strategic value, influence senior leadership decisions.</div> </li> <li class="ace-line ace-line old-record-id-XpsZdeVxKo1sQLx9Z0Cls3A5gwf" data-list="bullet"> <div>Track and report on design impact: define and monitor KPIs (e.g., CAC, LTV, activation rate, retention curve) and tie design work to business outcomes.</div> </li> <li class="ace-line ace-line old-record-id-KRWFd03gSoYWO1xDjP5lb6XOg6f" data-list="bullet"> <div>&nbsp;</div> </li> </ul> <div class=" old-record-id-NCfLdZh5ToFSizx2HMalN3Lugob" data-type="divider"><hr></div> <h2 class="heading-2 ace-line old-record-id-XU1SdbJ1roCe9Jx4GlxlrbQdgFb">What We Look For In You</h2> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-QyipdVkD5oWb7bxSW7FlBKj0gjh" data-list="bullet"> <div>10+ years of experience in design leadership and management, with a track record of building and scaling teams.</div> </li> <li class="ace-line ace-line old-record-id-ODCEdbJlCokxhJxn329lhxErgWh" data-list="bullet"> <div>Extensive experience designing for financial products, preferably in trading, fintech, or payments.</div> </li> <li class="ace-line ace-line old-record-id-QHbVdgjWwoHDkdxuFPYlbHOvgqb" data-list="bullet"> <div>Strong ability to hire, mentor, and retain top design talent, fostering a culture of excellence.</div> </li> <li class="ace-line ace-line old-record-id-Pyild8QE3oOkhIx6eTll8v6EgWh" data-list="bullet"> <div>Deep understanding of human-centered design principles and a passion for delivering exceptional user experiences.</div> </li> <li class="ace-line ace-line old-record-id-BTzqdYE1Soq8jUxofuXl22HYgMb" data-list="bullet"> <div>Expertise in breaking down complex financial products into intuitive, user-friendly designs.</div> </li> <li class="ace-line ace-line old-record-id-G89idpy7fo2ueMxBAXkl8lO9gWd" data-list="bullet"> <div>Proven track record of working in fast-paced environments, managing multiple dependencies, and prioritizing tasks independently.</div> </li> <li class="ace-line ace-line old-record-id-IP9wdSf9xofrT9xqCH1lM0GygWb" data-list="bullet"> <div>Strong data literacy: comfortable interpreting analytics, A/B tests, behavioural metrics; partnering with data/analytics.</div> </li> <li class="ace-line ace-line old-record-id-PP7SdcdrcoRsRCxH7EvlgVM9gFf" data-list="bullet"> <div>Excellent cross-functional collaboration skills: able to influence product, engineering, growth, marketing, compliance stakeholders.</div> </li> <li class="ace-line ace-line old-record-id-Z5QAdVSWXoDx47x24uUlaJIfgId" data-list="bullet"> <div>Strong communication and presentation skills, with the ability to advocate for design decisions persuasively.</div> </li> <li class="ace-line ace-line old-record-id-G8wXdsSARoKn00x9zhrleRFsgAe" data-list="bullet"> <div>Bachelor’s degree in Product Design, Web Design, or equivalent experience.</div> </li> </ul> <div class="ace-line ace-line old-record-id-Aiwid7We2o3NiYxbwJNlE6e8gEg">&nbsp;</div> <div class="ace-line ace-line old-record-id-L9lCd4xG9owWalxdz5qlu2phgEh"><strong>Perks &amp; Benefits</strong></div> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-WSzTduoh6oiRIHx89PqlMTGwguc" data-list="bullet"> <div>Competitive total compensation package</div> </li> <li class="ace-line ace-line old-record-id-SDsmdeeuNoHVSoxlV9vlAw0ngPd" data-list="bullet"> <div>L&amp;D programs and Education subsidy for employees' growth and development</div> </li> <li class="ace-line ace-line old-record-id-KwL9dEGuNoii17xkbg8lX7zQggh" data-list="bullet"> <div>Various team building programs and company events</div> </li> <li class="ace-line ace-line old-record-id-DIMwdTCIdoFku5xUz9klEvJlgSd" data-list="bullet"> <div>Wellness and meal allowances</div> </li> <li class="ace-line ace-line old-record-id-R0xTdWRpbo9yUWxlI04l40YXgae" data-list="bullet"> <div>Comprehensive healthcare schemes for employees and dependants</div> </li> <li class="ace-line ace-line old-record-id-JmZ2dz9DkodTc0xIWQZlqg65g9h" data-list="bullet"> <div>More that we love to tell you along the process!</div> </li> </ul> </div> </div><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>