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Senior Vice President, Public Relations (Professional Services) at Highwire
Chicago, Illinois, United States; Colorado, United States; Illinois, United States; Maryland, United States; Washington, District of Columbia, United States; Washington, United StatesFull-timeProfessional ServicesPosted about 1 month ago
Apply with PipelineAbout the Role
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">The <strong>Senior Vice President </strong>is a strategic leadership role designed for a seasoned PR professional with deep expertise in <strong>Professional Services </strong>communications. This role is critical in driving growth, client success, and operational excellence within Highwire’s dynamic, award-winning environment.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Reporting to agency leadership, the SVP will lead high-impact client engagements, spearhead business development, and mentor account teams to exceed client expectations while aligning with Highwire’s core values of Fierce Distinction and Growth Mindset.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">The ideal candidate has 13+ years of progressive experience, a proven track record managing large, complex client portfolios across Professional Services sectors, and the ability to inspire teams and influence clients at the highest levels.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">If you are ready to make a meaningful impact at a thriving agency, this role offers a unique opportunity to lead, innovate, and grow alongside some of the brightest talent in the industry.</span></p>
<h2><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Key Responsibilities</strong></span></h2>
<ul>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Serve as senior strategic counsel for clients with account revenue oversight typically between $2M to $3M+.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Develop and execute innovative, results-driven communications strategies that drive measurable business outcomes and elevate client brands.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Build and maintain trusted relationships with C-suite executives and senior leaders at client organizations, acting as a key advisor and navigating complex organizations with multiple practices, stakeholders, and workstreams.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Lead complex, highly matrixed client engagements, effectively managing relationships across multiple business areas and senior stakeholders, including partners, founders, and other executive leaders.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Lead new business development efforts by identifying opportunities within existing accounts, driving organic growth, and spearheading pitches for new clients and opportunities that support agency growth and expansion within the Professional Services sector.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Leverage a strong network and industry relationships within Professional Services to identify and develop new business opportunities.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Collaborate closely with integrated teams to deliver seamless multi-channel campaigns leveraging traditional PR, digital, social media, and influencer engagement.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Promote a culture of excellence and continuous improvement, mentoring, coaching, and developing account teams to maximize their potential.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Oversee staff performance management including setting objectives, monitoring development, and conducting performance reviews.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Act as a visible leader representing Highwire and its clients at industry events, conferences, seminars, and other relevant forums to enhance networking, thought leadership, and business development.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Manage client profitability by closely monitoring billability, resource allocation, and budget adherence.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Contribute to agency infrastructure initiatives that support operational efficiency, client service excellence, and talent development.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Drive a key agency cornerstone such as client service excellence, revenue growth, or operational improvements.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Collaborate with finance and operations teams as needed to manage budgets related to your accounts or client programs.</span></li>
</ul>
<h2><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>Success Factors</strong></span></h2>
<ul>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Minimum 13 years of experience in communications, preferably with a focus on Professional Services PR, including at least 5 years in an executive leadership role.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Deep sector expertise across Professional Services, ideally including consulting/advisory, accounting, legal, human capital/talent, or other expertise-driven businesses, with an understanding of how these organizations sell, differentiate, and engage with their markets.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Proven success developing and nurturing senior client relationships and managing complex, multi-stakeholder accounts, including $2M to $3M+ portfolios with multiple workstreams and business areas.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Experience navigating highly matrixed client organizations with multiple practices, stakeholders, and workstreams.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Exceptional media relations skills with a strong network of top-tier reporters and editors across business media, Professional Services, and other key media relevant to the sector.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Demonstrated excellence in strategic storytelling, content development, and media placement across print, online, and social media platforms.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Experience leading integrated campaigns that combine traditional PR with digital, social, and influencer strategies.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Demonstrated success driving both organic growth within existing accounts and net-new business development.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strong leadership, coaching, and team development skills with a collaborative management style.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Understanding of how AI and emerging technologies are reshaping the Professional Services landscape and the implications for client positioning, communications, and reputation.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Outstanding judgment, problem-solving ability, and capacity to thrive in a fast-paced, evolving environment.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Experience establishing and tracking measurement and ROI for communications programs.</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Passion for fostering a culture that embraces Highwire’s values of Fierce Distinction and Growth Mindset.</span></li>
</ul>
<p> </p>
<p> </p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt; color: rgb(0, 0, 0);"><em>The salary range for this position is $175,000 to $225,000, with the final offer based on a combination of factors, including education, relevant experience, skills, prior training, internal equity, and local geographic market data. This role also includes a competitive benefits package with medical, dental, and vision coverage, 401(k) matching, generous paid time off, and additional perks designed to support your overall well-being and growth. </em><span style="color: rgb(255, 255, 255);"><em>#LI-Remote</em></span></span></p><div class="content-conclusion"><p><span style="font-family: verdana, geneva, sans-serif; font-size: 12pt;"><strong>About Highwire</strong></span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Highwire is a strategic marketing communications agency at the intersection of innovation and industry. We partner with ambitious companies and established brands to navigate complexity, lead markets, and grow with purpose. With integrated expertise in strategic marketing and communications, corporate reputation, creative, and insights, we cut through the noise to deliver bold ideas and measurable impact across B2B technology, healthcare, cybersecurity, energy, professional and financial services, and more.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">At Highwire, we believe that storytelling fuels transformation. We know that the most impactful stories represent all voices and perspectives. As a values-driven agency, we foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities–can feel safe, celebrated and worthy.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">We ensure that every Highwire Walker has the requisite support to soar in their careers. Our commitment to diversity, inclusion and belonging is foundational and embedded in our business and culture. We aspire to change our industry and build a better future for all.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Our people-first culture is driven by <em>four</em> core values:</span></p>
<ul>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Team Empowerment</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Growth Mindset</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Inclusion Always</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Fierce Distinction</span></li>
</ul>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">We’re looking for individuals with big ideas, strong opinions, and the energy to bring them to life. If you thrive in an environment that values personal accountability, high standards, and boundless motivation, this is the opportunity for you. Be part of our award-winning culture and contribute to an exciting and growing business where you can make a real impact.</span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Highwire. Above all.</span></p>
<hr>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Our people-first culture is reflected in the meaningful benefits, flexibility, and support we offer:</span></p>
<ul>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Competitive salary with merit-based opportunities for growth</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Flexible hybrid work model tailored to your schedule and lifestyle</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Generous vacation policy, including extended summer and winter breaks</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Early log-off on Fridays through our Empower Hours program</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">401(k) plan with employer matching</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Comprehensive medical, dental, and vision coverage, plus FSA options</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Paid parental leave benefits</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Commuter benefits</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Annual Growth Mindset stipend for books, events, or learning experiences</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Monthly technology reimbursement</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Wellness benefit program for mental and physical health</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">501c3 donation matching program</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Mentorship and ongoing professional development opportunities</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Monthly recognition and team celebrations</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Employee referral and new business referral bonuses</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Quarterly Highwire events and team gatherings</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Dog-friendly office environment</span></li>
<li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">A supportive, inclusive, and collaborative workplace where you can grow and do your best work</span></li>
</ul>
<hr>
<p><span style="font-size: 12pt;"><strong><span style="font-family: verdana, geneva, sans-serif;">Location & Work Environment</span></strong></span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Highwire offers both remote and hybrid work options, depending on where you live.</span></p>
<p style="padding-left: 40px;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Hybrid: </strong>Candidates located within commuting distance of our New York, NY or San Francisco, CA offices follow a hybrid schedule, with three in-office days per week.</span></p>
<p style="padding-left: 40px;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Remote:</strong> We hire for fully remote roles in the following states: California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kansas, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Washington, D.C..</span></p>
<p><em><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Please note: We are only able to consider candidates who reside in one of the locations listed above at the time of hire.</span></em></p>
<hr>
<p><span style="font-size: 12pt;"><strong><span style="font-family: verdana, geneva, sans-serif;">Join the Highwire team</span></strong></span></p>
<p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">If you’re inspired by the opportunity to shape meaningful stories and grow alongside a team that values innovation, accountability, and inclusion, apply below to start the conversation.</span></p>
<p data-start="702" data-end="832"><em><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Please note: This posting may be used to build our talent pipeline, connect with top professionals in the industry, or extend reach across multiple locations. We welcome all interested candidates to apply and explore opportunities at Highwire!</span></em></p></div>
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