Senior Manager, Collaboration (Microsoft 365) at Focus Financial Partners

St. Louis, MOFull-timeTechnologyPosted about 1 month ago

About the Role

<div>Position Summary</div> <div>The Senior Manager, Collaboration is accountable for the strategic leadership, governance, and operational oversight of the enterprise Microsoft 365 (M365) collaboration ecosystem within a highly regulated financial‑services environment. This role ensures collaboration and productivity services—including Microsoft Teams, SharePoint, OneDrive, Teams Voice, and Microsoft 365 Copilot—are secure, resilient, compliant, and aligned with regulatory, risk, and information‑security requirements, while enabling a modern and effective digital workplace.</div> <div>As a senior leader within the End User Platform (EUP) organization, this position partners closely with Global Information Security, Enterprise Architecture, Risk, Compliance, and Business IT leaders to deliver scalable, well‑governed collaboration services that support business growth, operational resilience, and responsible AI adoption.</div> <div> </div> <div>This role will be hybrid with 3 days per week onsite in St. Louis, MO</div> <div> </div> <div>Key Responsibilities</div> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Define, execute, and govern the enterprise Microsoft 365 strategy, including Microsoft Teams, SharePoint, OneDrive, Teams Voice, and Microsoft 365 Copilot, in alignment with financial‑services security, risk, and compliance standards.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Own the end‑to‑end M365 collaboration and productivity service portfolio, ensuring services meet enterprise availability, data protection, regulatory, and audit requirements.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide technical leadership and governance across:</li> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Microsoft Teams (chat, meetings, collaboration, policy enforcement, lifecycle management)</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Teams Voice / Enterprise Telephony (calling, conferencing, PSTN integration, resiliency, and vendor management)</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">SharePoint Online (information architecture, content governance, records management)</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">OneDrive for Business (secure file sharing, retention, DLP, and user enablement)</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Microsoft 365 Copilot (enablement strategy, security controls, data readiness, and responsible use)</li> </ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with Global Information Security to ensure Copilot and collaboration services align with data loss prevention, identity and access management, eDiscovery, retention, privacy, and regulatory control frameworks.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Establish governance and guardrails for Copilot adoption, including data readiness, access controls, prompt usage standards, and alignment with enterprise AI and risk policies.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead Managed Service Provider (MSP) strategy and oversight for collaboration, voice, and productivity services, including performance management, risk controls, and continuous improvement.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Oversee response to major operational incidents and escalations, ensuring timely resolution, root‑cause analysis, and remediation aligned to operational resilience standards.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with Business IT stakeholders (DSTs) to ensure the M365 and Copilot roadmap anticipates business and regulatory needs, while supporting long‑term digital workplace objectives.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure disciplined operating model hand‑offs between architecture, engineering, and operational support teams to maintain service reliability and audit readiness.</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Collaborate with the End User Experience & Operational Excellence Manager to deliver a consistent, measurable user experience, leveraging UXI and adoption metrics (including Copilot value realization).</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Serve as a senior member of the EUP leadership team, contributing to financial planning, technology road‑mapping, workforce strategy, portfolio prioritization, and risk governance.</li> </ul> <div> </div> <div>Required Qualifications</div> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bachelor’s degree in Information Systems, Computer Science, or a related technical discipline (Relevant military experience may be considered in lieu of formal education)</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">7+ years supporting large‑scale, global Infrastructure & Operations environments, preferably within financial services or similarly regulated industries</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">5+ years leading enterprise collaboration and productivity platforms, including:</li> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Microsoft Teams, SharePoint Online, and OneDrive for Business</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Teams Voice / enterprise telephony services</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Secure deployment, lifecycle management, and operational support</li> </ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience enabling and governing Microsoft 365 Copilot or AI‑assisted productivity tools within enterprise security, compliance, and risk frameworks</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">3+ years of people leadership experience, including talent development, performance management, and capacity planning</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must be legally authorized to work in the United States without current or future sponsorship</li> </ul> <div> </div> <div>Preferred Qualifications</div> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Microsoft 365 / Copilot / Teams certifications</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience supporting responsible AI adoption in regulated environments (financial services, legal, or other compliance‑driven industries)</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong vendor and MSP governance experience, including control oversight and risk mitigation</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Demonstrated ability to balance user experience, security, compliance, and operational resilience</li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Executive‑level communication skills with experience engaging senior technology, business, risk, and compliance leaders</li> </ul> #LI-KJ2 This position is an exempt position. The annualized base pay range for this role is expected to be between $135,000- $175,000 base salary compensation range.  Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set.  The base pay is just one component of the total compensation package for employees.  Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education. <div class="content-conclusion">About Focus Financial Partners Focus is a leading financial services firm comprised of integrated wealth management, family office, and business management services. Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus, visit <a href="https://protect.checkpoint.com/v2/___https:/mcas-proxyweb.mcas.ms/certificate-checker?login=false&originalUrl=http%3A%2F%2Fwww.focusfinancialpartners.com.mcas.ms%3FMcasTsid%3D20892&McasCSRF=17a55f8bbf7c1a828873b443c93438c90f956e865b157078ce47695678ecb61e___.YzJ1OmZvY3VzcGFydG5lcnM6YzpvOjk5ZjFkMmE2MWY3YWJhOWM1MTUyMTUzMGI3NWMyY2VhOjY6NWQxYjo5M2Q1NmZiMDc3OTdlMzc1YTg0ZmRiYzVjOTA3MDk2OTcyZWIyOGI1YzNmZmI4MDc2MGMwZWM4YzIyOGE0N2NkOnA6VDpO">www.focusfinancialpartners.com</a> or follow the company on <a href="https://protect.checkpoint.com/v2/___https:/www.linkedin.com/company/focus-financial-partners___.YzJ1OmZvY3VzcGFydG5lcnM6YzpvOmQ1YjM0NmNjMjMzMTcwZmViMGI3OWExNTFmZmM3NjQwOjY6YjQ0OTpmNWViYzRmODkzYTRhYmYwNjBkNmFmMGJlYjE5ZWI3Njc1MTZiNmExYjBmNWVmMGEyMjdkNzM5NTBhYTQ3OTE1OnA6VDpO">LinkedIn</a>. Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law.  Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact <a href="mailto:[email protected]">[email protected]</a>. The following language is for US based roles only For California Applicants: Information on your California privacy rights can be found <a id="menur4dt" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://focus-financial.files.svdcdn.com/production/documents/Privacy-Notice-Personnel-Supplement-for-CA-residents-Jan-1-2025-Final-Clean.pdf?dm=1740065249" target="_blank">here</a> For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST.  AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.  For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.  An employer who violates this shall be subject to criminal penalties and civil liability.  For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901. For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state’s workers’ compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers’ Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation.  The Company complies fully with the Americans with Disabilities Act.</div>

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