Policy Services Analyst at Amwins

<p><strong>Reports to: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong>Operations Supervisor</p> <p><strong>FLSA Status:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-Exempt</p> <p><strong>Date:</strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; June 2026</p> <p><strong>&nbsp;</strong></p> <p><strong>EDUCATION/EXPERIENCE/SKILLS </strong></p> <p>High School Degree or higher, College Graduate Preferred</p> <p>Experience: &lt;2 years of business experience, basic knowledge of WC insurance, customer service experience</p> <p>Skills: Microsoft Office – especially Excel, Business Objects, data analysis, organizational skills, troubleshooting and problem-solving skills, good communication and teamwork skills, ability to research/understand state websites.</p> <p><strong>JOB SUMMARY </strong></p> <p>Assist operations/compliance policy services team in supporting the business programs. This includes supporting timely Policy Issuance in the PolicyGo system of new and renewal policies, endorsements, cancellations, reinstatements and audits. &nbsp;&nbsp;General support duties include Policy Systems Support, Claims support, and Premium Audit Support.&nbsp;</p> <p><strong>ESSENTIAL RESPONSIBILITIES include but are not limited to: </strong></p> <ol> <li><strong> </strong>Policy Issuance Support <ol> <li>New and renewal policy issuance</li> <li>Endorsement transaction issuance</li> <li>Cancellation/Reinstatement transaction issuance</li> <li>Premium Audit transaction issuance</li> </ol> </li> <li><strong> </strong>Policy Systems Support <ol> <li>Data accuracy projects</li> <li>System updates</li> </ol> </li> <li><strong> </strong>Claims Support <ol> <li>Loss Runs</li> <li>Report Requests</li> <li>Posting Notices</li> </ol> </li> </ol> <h4>NATURE OF SUPERVISION RECEIVED</h4> <p>Work with management team and peers as needed.</p> <p><strong>WORK ENVIRONMENT</strong></p> <p>Working towards a one team one goal mindset across all business areas</p> <h4>Who is your client?</h4> <p>The ASCS business programs including PEO, Public Entity, Healthcare and Transportation for both workers compensation and liability lines of business.&nbsp;&nbsp;</p> <h4>What are your clients’ expectations of you?</h4> <p>To support the business programs by making sure that policy documents are accurate and timely.&nbsp;&nbsp; Services support for Claims, Loss Control and Premium Audit meet quality and timeliness goals.&nbsp;&nbsp;&nbsp; &nbsp;</p> <p><strong>How does your work impact results?</strong></p> <p>Accurate and timely policy issuance delivers required customer service excellence to our clients.&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>Pursuant to Illinois regulation, the compensation range for this position is as stated </em><em>and includes eligibility for performance-based bonuses.&nbsp;</em></p></div><div class="title">Illinois Pay Range</div><div class="pay-range"><span>$24</span><span class="divider">&mdash;</span><span>$33 USD</span></div></div></div>