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Senior Community Support Outreach Specialist at Serene Health
San Diego, CAFull-timeCommunity Support StaffPosted 8 days ago
Apply with PipelineAbout the Role
<div class="content-intro"><p><em>Empowering Wellness, Transforming Lives</em></p>
<p>Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.</p>
<p>As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.</p>
<p>Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.</p>
<p>A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!</p></div><p> </p>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Job Summary:</span></span></strong><span data-ccp-props="{"201341983":0,"335559738":320,"335559739":0,"335559740":288}"> </span></p>
<p><em><span data-ccp-props="{"201341983":0,"335559738":320,"335559739":0,"335559740":288}">The official job title is Senior Community Support Outreach Specialist. </span></em></p>
<p><span class="TextRun SCXW87214194 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1">The Senior Community Support (CS) Outreach Specialist organizes and oversees the work of the team of CS Outreach Specialists and supports the care of members enrolled in the Community Support program. The goal of the Community Support program is to effectively manage high-utilizers and homeless members to ensure that their housing needs are met </span><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1">for</span><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1"> a well-managed, whole person care approach and to minimize the likelihood of preventable hospital admissions and emergency department </span><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1">utilization</span><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1">. The Senior CS Outreach Specialist will work to </span><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1">accomplish</span><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1"> this program’s goal in coordination with the CS Leadership team and input from the CS Outreach Specialist team. This role is fully in-office to attend in-person work-related events, </span><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1">trainings</span><span class="NormalTextRun SCXW87214194 BCX8" data-ccp-parastyle="heading 1">, and meetings and to further ensure teamwork, collaboration, and innovation. </span></span><span class="EOP Selected SCXW87214194 BCX8" data-ccp-props="{"201341983":0,"335559738":320,"335559739":0,"335559740":288}"> </span></p>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Responsibilities:</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":220,"335559739":80,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Coordinate the enrollment, communication for, and administer in-house training sessions.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Provides care management services to own caseload of patients in line with CS - DHCS guidelines and recommended services.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Conduct regular case plan reviews to ensure that quality services are provided and documented by CS Outreach Specialists, consistently and accurately, as per established workflows.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Provides support and coaching to CS Outreach Specialists in the resolution of patients’ issues.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">As needed, collaborates in care management workflows in health plan databases and Alliance portal to review documentation and improve productivity and reimbursements.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Consults with all internal and external Supports teams to ensure that enrolled members experiencing homelessness or at risk for homelessness receive housing navigation and other related services.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Actively participates in program performance improvement and evaluation initiatives.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Outreach and enrollment, timely and accurate completion of comprehensive housing assessments and care plans, and monthly reporting.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Facilitates a team approach, including all participants of the Enhanced Care Management (ECM) team.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Conducts face to face visit with members, when shadowing newly hired CS Outreach Specialists.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Contribute to the success of the organization by participating in quality improvement activities.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Document as necessary in required Electronic Medical Record portals and Managed Care Plan portals for all care coordination and other services or teaching provided in a timely manner.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Maintain current knowledge of policies and procedures related to safe work practices.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Maintain the privacy of all patients, employees, and volunteer information and access such information only on a need-to-know basis for business purposes.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="14" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto">Perform additional duties as assigned.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<p><span data-ccp-props="{"134233117":true,"134233118":true,"335559685":720}"> </span></p>
<p><strong><span data-contrast="auto">Community Support (CS) Services:</span></strong><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Housing Transition Navigation Services: </span></strong><span data-contrast="auto">Members experiencing homelessness or at risk of experiencing homelessness receive help to find, apply for, and secure housing.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Housing Tenancy and Sustaining Services: </span></strong><span data-contrast="auto">Members receive support to maintain safe and stable tenancy once housing is secured, such as coordination with landlords to address issues, assistance with the annual housing recertification process, and linkage to community resources to prevent eviction</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Recuperative Care (Medical Respite): </span></strong><span data-contrast="auto">Members with unstable housing who no longer require hospitalization but still need to heal from an injury or illness, receive short-term residential care including housing, meals, ongoing monitoring of the member’s condition and coordination of transportation to appointments. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">Caregiver Respite Services: </span></strong><span data-contrast="auto">Short-term relief for caregivers of members. Members may receive caregiver services in their home or in an approved facility on an hourly, daily, or nightly basis as needed.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="auto">Community Transition Services/ Nursing Facility Transition to a Home: </span></strong><span data-contrast="auto">Members transitioning from a nursing facility to a private residence where they will be responsible for their own expenses, receive funding for set-up services such as security deposits, set-up fees for utilities, and health-related appliances, such as air conditioners, heaters or hospital beds.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><strong><span data-contrast="auto">Environmental Accessibility Adaptations (Home Modifications): </span></strong><span data-contrast="auto">Members receive physical modifications to their home to ensure their health and safety and allow them to function with greater independence.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><strong><span data-contrast="auto">Sobering Centers: </span></strong><span data-contrast="auto">Members who are found to be publicly intoxicated are provided with a short-term, safe, supportive environment in which to become sober. Medical triage, a temporary bed, meals, substance use education and counseling, and linkage to other health care services. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><strong><span data-contrast="auto">Housing Deposits: </span></strong><span data-contrast="auto">Members receive assistance with housing security deposits, utilities set-up fees, first and last month’s rent, and first month of utilities. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><strong><span data-contrast="auto">Short-Term Post-Hospitalization Housing: </span></strong><span data-contrast="auto">Members who do not have a residence, and who have high medical or mental health and substance use disorder needs, receive short-term housing for up to six months to continue their recovery. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><strong><span data-contrast="auto">Day Habilitation Programs: </span></strong><span data-contrast="auto">Members who are experiencing homelessness, are at risk of experiencing homelessness, or formerly experienced homelessness, receive mentoring by a trained caregiver on the self-help, social, and adaptive skills needed to live successfully in the community. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><strong><span data-contrast="auto">Personal Care and Homemaker Services: </span></strong><span data-contrast="auto">Members who require assistance with Activities of Daily Living receive in-home support.</span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><strong><span data-contrast="auto">Nursing Facility Transition/ Diversion to Assisted Living Facilities: </span></strong><span data-contrast="auto">Members living at home or in a nursing facility are transferred to an assisted living facility to live in their community and avoid institutionalization in a nursing facility, when possible. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><strong><span data-contrast="auto">Medical Supportive Food/ Meals/ Medical Tailored Meals: </span></strong><span data-contrast="auto">Members receive deliveries of nutritious, prepared meals and healthy groceries to support their health needs. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><strong><span data-contrast="auto">Asthma Remediation: </span></strong><span data-contrast="auto">Members receive physical modifications to their home to avoid acute asthma episodes due to environmental triggers like mold. </span><span data-ccp-props="{"134233279":true,"201341983":0,"335551550":6,"335551620":6,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Education and Experience:</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335551550":6,"335551620":6,"335559738":220,"335559739":80,"335559740":288}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="24" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">High school, diploma or GED is required. Bachelor’s degree preferred.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="24" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Minimum of 6 months experience of CalAIM CS Outreach Specialist experience required.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="24" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Minimum of 1 year experience as a Medical Assistant, CNA, EMT, other healthcare experience or customer service experience required.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Required Skills/Abilities: </span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335551550":6,"335551620":6,"335559738":220,"335559739":80,"335559740":288}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Must have a valid California driver's license and valid vehicle insurance.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Basic computer literacy, including electronic medical record documentation and patient follow-up. Proficiency in Microsoft Office and related software.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Knowledge of medical terminology and familiarity with spreadsheets, databases, and office equipment.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Bilingual in English/Spanish <strong>preferred</strong>.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Ability to collaborate with diverse patients with strong cultural sensitivity.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Excellent organizational, time-management, and detail-oriented skills.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Leadership skills and ability to multitask, prioritize, and meet deadlines.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Independent resource-seeking and collaboration skills; ability to work independently and in a team.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Effective communication, interpersonal skills, and customer service focus.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Strong writing, presentation, and data interpretation skills.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Ability to manage stress, conflict, and crises effectively.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Flexible, adaptable, and self-disciplined in various settings.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Experience with Motivational Interviewing or empathy-based communication.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Sensitivity to multicultural communities and mental health/addictive disorders.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="25" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto">Commitment to high-performance team practices and continuous improvement.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 2">Physical Requirements: </span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335551550":6,"335551620":6,"335559738":220,"335559739":80,"335559740":288}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Must successfully complete and maintain current Tuberculosis (TB) testing and clearance in accordance with company policy and applicable local/state health regulations as a condition of employment.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Prolonged periods of sitting at an office desk on the computer.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="26" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Lifting: Able to lift up to 15lbs.</span><span data-ccp-props="{"134233117":true,"134233118":true}"> </span></li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Pay range</div><div class="pay-range"><span>$27</span><span class="divider">—</span><span>$30 USD</span></div></div></div><div class="content-conclusion"><p><strong>Benefits</strong></p>
<p>Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:</p>
<p><u>Medical, Dental, & Vision Benefits:</u> We have various insurance options for you and your family.</p>
<p><u>Short & Long-Term Disability Benefits:</u> Protection when you need it most.</p>
<p><u>Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans:</u> Added security for you and your loved ones.</p>
<p><u>Flexible Spending Accounts:</u> Manage your finances with flexibility.</p>
<p><u>Employee Assistance Program (EAP):</u> Support when life throws challenges your way.</p>
<p><u>401(K):</u> Building your financial future with us. Effective after 1 year of employment.</p>
<p><u>Paid Vacation and Sick Leave:</u> Flexibility for the planned and unplanned.</p>
<p><u>Paid Holidays:</u> Quality time to enjoy celebrations.</p>
<p><u>Employee Referral Program:</u> Share the opportunities and reap the rewards.</p>
<p><u>Company Discount Program:</u> Enjoy savings on everyday expenses and memberships.</p>
<p> </p>
<p><strong>Equal Employment Opportunity</strong></p>
<p>Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.</p>
<p><strong>Pre-Employment</strong></p>
<p>Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.</p></div>