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Associate Director of Home Care Operations at Bayada

Rolla, MO 65401 | 37.940431147 | -91.761949179Full-timeHabilitation Springfield (HMS) - 1281Posted 8 days ago
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About the Role

<h1 class="wnfdnti _1ibi0s33y _1ibi0s34u" data-pm-slice="1 1 []">&nbsp;</h1> <h1 class="wnfdnti _1ibi0s33y _1ibi0s34u" data-pm-slice="1 1 []">Associate Director, Habilitation</h1> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">Launch a new office. Build a lasting legacy.</h2> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">BAYADA is seeking an experienced, mission-driven Associate Director to help launch and grow a brand-new Habilitation office serving the Sikeston Region of Missouri. This is an opportunity to shape the culture, operations, community presence, and future success of a new office from the ground up while helping individuals with intellectual and developmental disabilities live with greater independence and dignity.</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">The Associate Director will initially work from the BAYADA Lebanon office while the new Rolla office is prepared. After approximately one year, the successful candidate must be willing to work from the Rolla office once it is ready to be occupied.</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">This is an onsite leadership role for a collaborative, resilient, and growth-minded professional who is energized by building relationships, developing teams, and creating dependable systems that support excellent client service.</p> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">Role details</h2> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea"><strong>Practice:</strong> Habilitation</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea"><strong>Territory:</strong> Sikeston Region</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea"><strong>Office status:</strong> Brand-new office and expansion in Missouri</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea"><strong>Work model:</strong> 100% in office</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea"><strong>Compensation</strong>- $75,000-$80,000 depending on qualifications</p> </li> </ul> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">What you will do</h2> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">As Associate Director, you will help establish the foundation for a successful new Habilitation office while developing the skills and experience needed to lead office operations. Your responsibilities will include:</p> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Help launch the new Habilitation office and establish BAYADA as a trusted provider and employer in the Sikeston Region.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Build relationships with clients, families, referral partners, community organizations, and prospective employees.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Support local marketing, outreach, and business development efforts to grow awareness of Habilitation services.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Learn and perform Client Services Manager responsibilities during the office launch and until the office is fully staffed.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Support client and employee census growth, service coordination, staffing, and day-to-day office workflow.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Manage the office using established workbooks, billed-hour expectations, key performance indicators, goals, and other operating metrics.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Help create and maintain organized, reliable processes that support quality service, compliance, responsiveness, and a positive client and employee experience.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Partner with the Division Director and other BAYADA leaders to identify priorities, address challenges, and move the office forward.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Assist with hiring and onboarding the future Clinical Manager, Habilitation Manager, and Client Services Manager.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Contribute to a culture grounded in compassion, reliability, and excellence.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Remain on call initially while the office is being established and staffing is built.</p> </li> </ul> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">Your first year</h2> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">The first year will be focused on learning, building, and preparing for long-term growth. You will receive training in Client Services Manager responsibilities and will perform those duties while the office is being staffed. You will also help develop the local presence of HSK through outreach, relationship building, recruiting, and operational readiness.</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">This role requires comfort with evolving priorities. The Associate Director’s schedule will generally align with office hours, but the workday may vary based on client needs, team needs, community outreach, hiring activity, and the demands of launching a new office.</p> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">What we are looking for</h2> <h3 class="wnfdnti _1ibi0s33y _1ibi0s34u">Required qualifications</h3> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Bachelor’s degree.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Experience in leadership, operations, or managing day-to-day business activity.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Meaningful experience working with or supporting individuals with intellectual and developmental disabilities.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Willingness to work onsite 100% of the time.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Ability to work from the Lebanon office initially and transition to the Rolla office when it is ready to be occupied.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Availability to participate in initial on-call responsibilities.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Ability to travel for training and company events, including travel to Pennsylvania and throughout Missouri.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Strong organizational, communication, judgment, and relationship-building skills.</p> </li> </ul> <h3 class="wnfdnti _1ibi0s33y _1ibi0s34u">Preferred qualifications</h3> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Experience launching, growing, or stabilizing a new office, program, service line, or community-based operation.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Experience hiring, developing, or coaching employees.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Experience with Habilitation or other services supporting people with I/DD.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Experience with census management, scheduling, staffing, budgets, billed hours, or operational metrics.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Familiarity with community outreach, referral development, recruiting, or local marketing.</p> </li> </ul> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">The qualities that will help you thrive</h2> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">You will be well suited for this role if you are:</p> <ul class="wnfdntf"> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Mission-driven and genuinely motivated by supporting individuals with I/DD and their families.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Comfortable creating structure where processes are still being developed.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">A confident communicator who builds trust with clients, families, employees, and community partners.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Accountable, organized, and able to follow through on commitments.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Adaptable when priorities change and willing to step into hands-on responsibilities.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">A thoughtful problem solver who balances urgency with sound judgment.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">A team builder who recognizes that a strong office is built through collaboration, coaching, and consistent care.</p> </li> <li class="wnfdnte _1ibi0s33w"> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Energized by growth and motivated to leave a positive, lasting legacy in the community.</p> </li> </ul> <h2 class="wnfdnti _1ibi0s33y _1ibi0s34u">Why this opportunity matters</h2> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">This is more than an opportunity to join an established team—it is an opportunity to help create one. By helping launch HSK, you will influence how the office serves clients, supports families, develops employees, and becomes part of the Sikeston Region community.</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">At BAYADA, our commitment to care is reflected in the way we show up for the people and communities we serve. In this role, your leadership will help create a strong foundation for future excellence and ensure that clients and families can count on compassionate, reliable, high-quality support.</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">&nbsp;</p> <p class="wnfdntu _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">&nbsp;</p><div class="content-conclusion"><p><strong><span style="color: black;">As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</span></strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in <a href="https://www.bayada.com/50">here</a>.</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. &nbsp;Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p></div>