Site Reliability Engineer at Proton.ai

<div id="content" class="highlighter-context page view" data-inline-comments-target="true" data-testid="page-content-only"> <div class="_19pkidpf _2hwx1wug _otyridpf _18u01wug _1bsb1osq"> <div> <div id="main-content" class="wiki-content css-k6juse e5xcnr80" data-testid="pageContentRendererTestId" data-vc="pageContentRendererTestId" data-test-appearance="full-page"> <div class="renderer-overrides"> <div class="cc-11exwsr"> <div class="ak-renderer-wrapper is-full-page cc-1jke4yk"> <div class="cc-7j7jco"> <div class="ak-renderer-document"> <p data-renderer-start-pos="18" data-local-id="384391c2485b"><strong data-renderer-mark="true">Join Proton and build a better internet where privacy is the default</strong></p> <p data-renderer-start-pos="88" data-local-id="70873c53c148">Proton was founded in 2014 by scientists from CERN on a simple truth: <strong data-renderer-mark="true">privacy is a fundamental human right</strong>. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!</p> <p data-renderer-start-pos="518" data-local-id="bb6a25ba35fe">We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu1v1w _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="https://proton.me/community/open-source" data-renderer-mark="true">here</a>!</p> <p class="Lexical__paragraph"><strong><strong class="Lexical__textBold">Purpose of the role:</strong></strong> &nbsp;</p> <p class="Lexical__paragraph">You will be part of the Infrastructure Systems team which provides all base platforms in Proton (Kubernetes, VM orchestration, Bare metal provisioning) as well as all the critical services for them (DNS, DHCP, SoT, Monitoring...).</p> <p class="Lexical__paragraph"><strong><strong class="Lexical__textBold">What you will do:</strong></strong></p> <ul class="Lexical__ul Lexical__ul--depth-1"> <li class="Lexical__listItem" value="1"><strong><strong class="Lexical__textBold">Infrastructure Management</strong></strong>: Oversee and optimize our rapidly expanding global network of thousands of servers</li> <li class="Lexical__listItem" value="2"><strong><strong class="Lexical__textBold">Automation &amp; Reliability</strong></strong>: Design and implement automation systems that ensure 99.95%+ uptime across our infrastructure</li> <li class="Lexical__listItem" value="3"><strong><strong class="Lexical__textBold">Problem Solving</strong></strong>: Serve as an active member of the on-call rotation, troubleshooting complex technical challenges across different network environments and censorship scenarios</li> <li class="Lexical__listItem" value="4"><strong><strong class="Lexical__textBold">Monitoring Excellence</strong></strong>: Develop and enhance sophisticated monitoring and alerting systems that provide real-time visibility into our global infrastructure</li> <li class="Lexical__listItem" value="5"><strong><strong class="Lexical__textBold">Technical Implementation</strong></strong>: Engineer solutions to improve connectivity, stability, performance, scalability, security, and resilience—particularly in adversarial network environments</li> </ul> <p class="Lexical__paragraph"><strong><strong class="Lexical__textBold">Job requirements:</strong></strong></p> <ul class="Lexical__ul Lexical__ul--depth-1"> <li class="Lexical__listItem" value="1"><strong><strong class="Lexical__textBold">Linux Expertise</strong></strong>: Knowledge of Linux operating system internals, networking stack, and kernel tuning</li> <li class="Lexical__listItem" value="2"><strong><strong class="Lexical__textBold">Infrastructure as Code</strong></strong>: Strong Experience with Kubernetes orchestration and automation using Terraform, Ansible, Puppet or similar tools</li> <li class="Lexical__listItem" value="3"><strong><strong class="Lexical__textBold">Programming Skills</strong></strong>: Python proficiency for developing automation tools and operational scripts</li> <li class="Lexical__listItem" value="4"><strong><strong class="Lexical__textBold">Architecture</strong></strong>: Ability to design Highly Available and complex distributed scalable systems architecture</li> <li class="Lexical__listItem" value="5"><strong><strong class="Lexical__textBold">Observability Tools</strong></strong>: Hands-on experience with monitoring solutions like Prometheus and Grafana dashboards</li> <li class="Lexical__listItem" value="6"><strong><strong class="Lexical__textBold">Security Knowledge</strong></strong>: Understanding of security principles and best practices for infrastructure</li> </ul> <p class="Lexical__paragraph"><strong><strong class="Lexical__textBold">What We Value:</strong></strong></p> <ul class="Lexical__ul Lexical__ul--depth-1"> <li class="Lexical__listItem" value="1">Adaptability and willingness to learn new technologies as our infrastructure evolves</li> <li class="Lexical__listItem" value="2">Strong problem-solving abilities, especially in high-pressure situations</li> <li class="Lexical__listItem" value="3">Collaborative mindset for working with the whole Infrastructure department</li> </ul> <p class="Lexical__paragraph"><strong><strong class="Lexical__textBold">Bonus points for:</strong></strong></p> <ul class="Lexical__ul Lexical__ul--depth-1"> <li class="Lexical__listItem" value="1">Experience with bare metal provisioning</li> <li class="Lexical__listItem" value="2">On-premise cloud solutions experience</li> <li class="Lexical__listItem" value="3">Contribution to open-source projects</li> </ul> <p data-renderer-start-pos="5077">&nbsp;</p> <p data-renderer-start-pos="968" data-local-id="553cdffa8810"><strong data-renderer-mark="true">What We Offer</strong></p> <ul class="ak-ul" data-local-id="e25015bb-9425-4411-8de9-ec5bcf9d0dc2" data-indent-level="1"> <li> <p data-renderer-start-pos="985" data-local-id="f221d9a09974"><strong data-renderer-mark="true">Work that Matters:</strong> millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu1v1w _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu1r31 _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b1r31 _4fpr8stv _5goinqa1 _f8pj13af _9oik1r31 _1bnxglyw _jf4cnqa1 _30l313af _1nrm1r31 _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="https://proton.me/about/impact" data-renderer-mark="true">here</a>)</p> </li> <li> <p data-renderer-start-pos="1257" data-local-id="0169d31d7b24"><strong data-renderer-mark="true">Stock Options:</strong> at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.</p> </li> <li> <p data-renderer-start-pos="1430" data-local-id="357c38fec696"><strong data-renderer-mark="true">Technology:</strong> you'll get the right hardware and the right software you need to do your best work.</p> </li> <li> <p data-renderer-start-pos="1529" data-local-id="8498f6ce37dd"><strong data-renderer-mark="true">Learning &amp; Development:</strong> we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.</p> </li> <li> <p data-renderer-start-pos="1760" data-local-id="7fa21821ad7f"><strong data-renderer-mark="true">Employee Benefits:</strong> your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day</p> </li> <li> <p data-renderer-start-pos="1966" data-local-id="e87c3e2586e1"><strong data-renderer-mark="true">In-Person Collaboration:</strong> Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building</p> </li> <li> <p data-renderer-start-pos="2274" data-local-id="f36861ba7cfd"><strong data-renderer-mark="true">Food:</strong> Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.</p> </li> <li> <p data-renderer-start-pos="2393" data-local-id="2d680de08c5b"><strong data-renderer-mark="true">Transport: </strong>getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.</p> </li> <li> <p data-renderer-start-pos="2530" data-local-id="fdc6d740062d"><strong data-renderer-mark="true">Flexible Working:</strong> you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.</p> </li> </ul> <p data-renderer-start-pos="6864"><strong data-renderer-mark="true">Our Commitment to Diversity and Inclusion</strong></p> <p data-renderer-start-pos="6907">At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.</p> <p data-renderer-start-pos="7386">If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.</p> <p data-renderer-start-pos="7507"><strong data-renderer-mark="true">Candidate Privacy Notice</strong></p> <p data-renderer-start-pos="7533">When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://www.greenhouse.com/privacy-policy" data-renderer-mark="true">Service Privacy Policy.</a>&nbsp;This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.</p> <p data-renderer-start-pos="7987">If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="mailto:[email protected]" data-renderer-mark="true">[email protected]</a>.</p> <p data-renderer-start-pos="8289"><em data-renderer-mark="true">Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.</em></p> <p data-renderer-start-pos="8519"><em data-renderer-mark="true">To learn more about our privacy policy, please visit&nbsp;</em><a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://boards.eu.greenhouse.io/protongdpr" data-renderer-mark="true"><em data-renderer-mark="true">our privacy policy page</em></a><em data-renderer-mark="true">.</em></p> <p data-renderer-start-pos="8598">#LI-ONSITE</p> </div> </div> </div> </div> </div> </div> </div> </div> </div>