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Thatch

Software Engineer: Infrastructure at Thatch

Remote (US); San Francisco, California, United StatesFull-timeRemoteEngineeringPosted about 1 month ago
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About the Role

<h3>About the role</h3> <p>Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.</p> <p>We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate.</p> <p>Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load.</p> <p>We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably.</p> <h3>What you will do</h3> <ul> <li>Own infrastructure health, performance, and reliability across the stack.</li> <li>Make architectural decisions and improve how we build and operate.</li> <li>Design and evolve infrastructure using Terraform.</li> <li>Improve CI/CD, deployments, and developer workflows so teams ship faster.</li> <li>Strengthen security across access controls, vulnerability management, and dependencies.</li> <li>Identify and eliminate reliability risks before they impact customers.</li> </ul> <h3>What we are looking for</h3> <ul> <li>Experience operating production infrastructure, platform, DevOps, or SRE systems.</li> <li>A track record of owning critical systems end-to-end.</li> <li>Strong experience with PostgreSQL or comparable relational databases in production.</li> <li>Experience managing infrastructure as code using Terraform.</li> <li>Sound judgment across reliability, performance, and security tradeoffs.</li> <li>A bias toward automation and improving developer productivity.</li> </ul> <p>We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.</p> <h3>Tools and tech stack</h3> <ul> <li>Ruby on Rails</li> <li>PostgreSQL</li> <li>Terraform</li> <li>Modern cloud infrastructure and CI/CD tooling</li> </ul> <p>You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment.</p> <h3>Experience that stands out</h3> <ul> <li>Experience operating in HIPAA or SOC 2 environments.</li> <li>Deep PostgreSQL performance tuning or replication management.</li> <li>Building internal tooling that improves developer productivity.</li> <li>Improving observability, incident response, or overall security posture.</li> </ul> <h3>What to expect</h3> <p>We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes:</p> <ul> <li data-start="1051" data-end="1094">An initial conversation with a recruiter.</li> <li data-start="1097" data-end="1140">A collaborative pair programming session.</li> <li data-start="1143" data-end="1191">A systems or infrastructure design discussion.</li> <li data-start="1194" data-end="1248">A conversation with members of the engineering team.</li> <li data-start="1251" data-end="1314">A final conversation with engineering and company leadership.&nbsp;</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Estimated Compensation Range</div><div class="pay-range"><span>$180,000</span><span class="divider">&mdash;</span><span>$250,000 USD</span></div></div></div><div class="content-conclusion"><section class="text-base text-gray-500"> <div class="mt-10 text-base text-gray-500">&nbsp;</div> </section> <div class="mt-10"> <h3 class="mb-4 text-xl font-extrabold text-gray-900 sm:text-3xl md:text-2xl">About Thatch</h3> <p class="mb-4 text-base text-gray-500">We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read&nbsp;<a class="font-medium text-indigo-600 hover:text-indigo-500" href="https://thatch.ai/company">more on Thatch here</a>.</p> </div></div>

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