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Software Engineer: Infrastructure at Thatch
Remote (US); San Francisco, California, United StatesFull-timeRemoteEngineeringPosted about 1 month ago
Apply with PipelineAbout the Role
<h3>About the role</h3>
<p>Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.</p>
<p>We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate.</p>
<p>Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load.</p>
<p>We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably.</p>
<h3>What you will do</h3>
<ul>
<li>Own infrastructure health, performance, and reliability across the stack.</li>
<li>Make architectural decisions and improve how we build and operate.</li>
<li>Design and evolve infrastructure using Terraform.</li>
<li>Improve CI/CD, deployments, and developer workflows so teams ship faster.</li>
<li>Strengthen security across access controls, vulnerability management, and dependencies.</li>
<li>Identify and eliminate reliability risks before they impact customers.</li>
</ul>
<h3>What we are looking for</h3>
<ul>
<li>Experience operating production infrastructure, platform, DevOps, or SRE systems.</li>
<li>A track record of owning critical systems end-to-end.</li>
<li>Strong experience with PostgreSQL or comparable relational databases in production.</li>
<li>Experience managing infrastructure as code using Terraform.</li>
<li>Sound judgment across reliability, performance, and security tradeoffs.</li>
<li>A bias toward automation and improving developer productivity.</li>
</ul>
<p>We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.</p>
<h3>Tools and tech stack</h3>
<ul>
<li>Ruby on Rails</li>
<li>PostgreSQL</li>
<li>Terraform</li>
<li>Modern cloud infrastructure and CI/CD tooling</li>
</ul>
<p>You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment.</p>
<h3>Experience that stands out</h3>
<ul>
<li>Experience operating in HIPAA or SOC 2 environments.</li>
<li>Deep PostgreSQL performance tuning or replication management.</li>
<li>Building internal tooling that improves developer productivity.</li>
<li>Improving observability, incident response, or overall security posture.</li>
</ul>
<h3>What to expect</h3>
<p>We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes:</p>
<ul>
<li data-start="1051" data-end="1094">An initial conversation with a recruiter.</li>
<li data-start="1097" data-end="1140">A collaborative pair programming session.</li>
<li data-start="1143" data-end="1191">A systems or infrastructure design discussion.</li>
<li data-start="1194" data-end="1248">A conversation with members of the engineering team.</li>
<li data-start="1251" data-end="1314">A final conversation with engineering and company leadership. </li>
</ul><div class="content-pay-transparency"><div class="pay-input"><div class="title">Estimated Compensation Range</div><div class="pay-range"><span>$180,000</span><span class="divider">—</span><span>$250,000 USD</span></div></div></div><div class="content-conclusion"><section class="text-base text-gray-500">
<div class="mt-10 text-base text-gray-500"> </div>
</section>
<div class="mt-10">
<h3 class="mb-4 text-xl font-extrabold text-gray-900 sm:text-3xl md:text-2xl">About Thatch</h3>
<p class="mb-4 text-base text-gray-500">We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read <a class="font-medium text-indigo-600 hover:text-indigo-500" href="https://thatch.ai/company">more on Thatch here</a>.</p>
</div></div>
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