Client Services Manager, Home Care at Bayada

<p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea" data-pm-slice="1 1 []">BAYADA Home Health Care has an immediate opening for a full-time <strong>Client Services Manager</strong> in our <strong>New York City Skilled Nursing Home Care</strong> office.</p> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">If you are looking for an exciting career opportunity in a growing industry, this could be the position for you. At <strong>BAYADA</strong>, we believe our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We are seeking a motivated professional who is eager to apply their energy and skills in a dynamic, entrepreneurial environment while becoming an integral part of a caring, professional team dedicated to delivering the highest quality care.</p> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Responsibilities for a Client Services Manager:</span></h2> <ul class="wnfdntd"> <li class="wnfdntc _1ibi0s33w">Provide superior customer service and support high-quality home care services</li> <li class="wnfdntc _1ibi0s33w">Manage the coordination of client services and address emergent scheduling needs</li> <li class="wnfdntc _1ibi0s33w">Oversee and grow your Client Services Manager caseload proactively</li> <li class="wnfdntc _1ibi0s33w">Build lasting relationships with clients, referral sources, payors, and community organizations</li> <li class="wnfdntc _1ibi0s33w">Develop strong, collaborative relationships with your office team</li> <li class="wnfdntc _1ibi0s33w">Maintain effective fiscal management of your caseload by monitoring performance metrics</li> <li class="wnfdntc _1ibi0s33w">Partner with Clinical Managers to support and help supervise field employees</li> </ul> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Qualifications</span><span style="text-decoration: underline;"> for a Client Services Manager:</span></h2> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;"></span></h2> <ul class="wnfdntd"> <li class="wnfdntc _1ibi0s33w">Prior medical office or home care experience preferred</li> <li class="wnfdntc _1ibi0s33w">Prior supervisory experience preferred</li> <li class="wnfdntc _1ibi0s33w">A demonstrated record of taking on increased responsibility and achieving goals</li> <li class="wnfdntc _1ibi0s33w">A strong desire to grow and advance beyond the current role</li> <li class="wnfdntc _1ibi0s33w">Strong computer skills, including experience with electronic medical records</li> <li class="wnfdntc _1ibi0s33w">Excellent communication and interpersonal skills</li> <li class="wnfdntc _1ibi0s33w">A bachelor’s degree preferred</li> <li class="wnfdntc _1ibi0s33w">Bilingual skills preferred, but not required</li> </ul> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Compensation</span>:</h2> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">Base salary: <strong>$60,000–$66,300 per year</strong>, depending on qualifications.</p> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Why You’ll Love BAYADA:</span></h2> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.</p> <ul class="wnfdntd"> <li class="wnfdntc _1ibi0s33w">Award-winning workplace recognized by Newsweek, Forbes, and Glassdoor</li> <li class="wnfdntc _1ibi0s33w">Weekly pay</li> <li class="wnfdntc _1ibi0s33w">An amazing culture rooted in our mission-driven nonprofit organization and core values of compassion, reliability, and excellence</li> <li class="wnfdntc _1ibi0s33w">Strong employee recognition through BAYADA Celebrates, Hero spotlights, Key Action of the Week meetings, awards, discounts, perks, and partnership programs</li> <li class="wnfdntc _1ibi0s33w">A deep commitment to diversity, equity, inclusion, and belonging through employee resource councils and community groups</li> <li class="wnfdntc _1ibi0s33w">Growth opportunities including career advancement, continuing education, Udemy courses, webinars, and more</li> </ul> <p>Learn more on our <a href="https://www.bayada.com/search?q=Newsweek&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2" target="_blank">blog</a>.</p> <h2 class="wnfdntg _1ibi0s33y _1ibi0s34u"><span style="text-decoration: underline;">Benefits</span>:</h2> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">BAYADA Home Health Care offers a comprehensive benefits plan that includes:</p> <ul class="wnfdntd"> <li class="wnfdntc _1ibi0s33w">Paid holidays</li> <li class="wnfdntc _1ibi0s33w">Vacation and sick leave</li> <li class="wnfdntc _1ibi0s33w">Medical, dental, and vision coverage</li> <li class="wnfdntc _1ibi0s33w">Employer-paid life insurance</li> <li class="wnfdntc _1ibi0s33w">401(k) with company match</li> <li class="wnfdntc _1ibi0s33w">Direct deposit</li> <li class="wnfdntc _1ibi0s33w">Employee assistance program</li> </ul> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">To learn more, visit <a href="https://www.bayada.com/benefits/?gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2&amp;gh_src=lpiuwgry2" target="_blank">BAYADA benefits</a>.</p> <p class="wnfdnts _1ibi0s3f5 _1ibi0s3ce _1ibi0s3ea">#LIRX</p><div class="content-conclusion"><p><strong><span style="color: black;">As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.</span></strong></p> <p>BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in <a href="https://www.bayada.com/50">here</a>.</p> <p>BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. &nbsp;Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.</p></div>