Senior Account Manager at The Trade Desk
MelbourneFull-timeAccount ManagementPosted about 1 month ago
Apply with PipelineAbout the Role
<div class="content-intro"><p>The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more. <br><br>Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly. <br><br>The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.</p></div><p><strong><span data-contrast="auto">The Opportunity</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p>
<p><span data-contrast="auto">The Melbourne Independent Agency team—one of the fastest‑growing parts of our business—is looking for a </span><strong><span data-contrast="auto">Senior Account Manager</span></strong><span data-contrast="auto"> to strengthen and grow key client relationships. You’ll combine technical depth with commercial instinct to help our clients navigate an evolving digital advertising landscape.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":240,"335559739":240,"335559740":240}"> </span></p>
<p><span data-contrast="auto">You’ll manage a portfolio of independent agency accounts, uncover new opportunities, and translate data and insights into clear, strategic recommendations. Your days will consist of troubleshooting platform challenges, shaping campaign and planning strategy, and collaborating with cross‑functional teams to deliver exceptional customer service.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559738":240,"335559739":240,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">What You'll Do</span></strong><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":276}"> </span></p>
<ul>
<li><span data-contrast="none">Manage and grow a portfolio of clients</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Partner closely with the Trading team to grow existing portfolio and support the seamless onboarding of new customers</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Collaborate with the Business Development team to uncover opportunities to grow current accounts</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Become an expert on The Trade Desk’s platform and products, providing insights and best practice recommendations to to improve campaigns</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Provide ongoing client training as new platform features and products emerge</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Work with Product Management to help define features and drive enhancements to The Trade Desk platform</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Create training, best practices, and sales materials </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">What You Bring to the Table</span></strong><span data-ccp-props="{"201341983":0,"335551550":1,"335551620":1,"335559739":0,"335559740":276}"> </span></p>
<ul>
<li><span data-contrast="none">6+ years of experience in digital advertising & client-facing roles</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Robust technical background, ideally gained within a DSP, SSP, online publisher, agency, MarTech provider or other online advertising role </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Strong interpersonal skills –</span><span data-contrast="none"> </span><span data-contrast="none">you can manage challenging conversations with clients, feel comfortable giving feedback, and deliver outstanding customer servic</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Ability to </span><span data-contrast="none">transform large data sets into clear insights and recommendations </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Strong troubleshooting, analytical, and problem-solving skills, along with an ability to </span><span data-contrast="none">collaborate cross-functionally in a fast-paced, high-growth environment</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">A resourceful approach to solving complex client issues, even when information is incomplete or priorities shift</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">A proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Excellent time management skills, with the ability to prioritise and consistently meet deadlines</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">High attention to detail & process-driven approach to delivering quality work</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
<li><span data-contrast="none">Have a naturally curious mindset – you enjoy digging into data, understanding the ‘why’ and uncovering insights that drive action</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559739":200,"335559740":240}"> </span></li>
</ul>
<p><em>The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</em></p><div class="content-conclusion"><p></p>
<p>As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.</p>
<p>Please reach out to us at <a href="mailto:[email protected]" target="_blank">accommodations@thetradedesk.com</a> to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process. </p>
<p>When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.</p>
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