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Principal/Senior Product Manager, AI and Agent at OKX

Hong Kong, Hong Kong SARFull-timeProduct ManagementPosted about 2 months ago

About the Role

<div class="heading-2 ace-line old-record-id-NfOLdQjhGo7wgcxriO8uJY64sSc"><em><strong>OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.</strong></em></div> <h3 class="heading-2 ace-line old-record-id-NfOLdQjhGo7wgcxriO8uJY64sSc"><strong>Who We Are</strong></h3> <div class="ace-line ace-line old-record-id-PX9YdmfzboU7K4xlIEbuvzwOsge"> <div data-page-id="RpoEdRXrWoavx2xJ5CPu6mmysBc" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb">At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.</div> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb">&nbsp;</div> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb">OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.</div> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb">&nbsp;</div> <div class="ace-line ace-line old-record-id-RKOAdw3kVoh5EQxcr2juP3i0sTb">OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.</div> </div> </div> <div data-page-id="Fz4zd4TqfoeCdMx7gJNulajtsHe" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-GwssdXnsJoITz4xP7LpumDtNsQg">&nbsp;</div> <h3 class="ace-line ace-line old-record-id-EIt8dIsvGoDhRHxTWiOuf1Tcsnb"><strong>About The Role</strong></h3> <div data-lark-html-role="root"> <div data-page-id="OL70dLHL8osmESxzFdNlQwsLgPb" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-M6KkdzsNZoSWrzxTFIilf1Dvghf">We are looking for a customer-obsessed and hands-on<strong> </strong>experienced<strong> </strong>Product Manager to lead the strategy, development, and optimization of our AI and agent products. In this role, you will own the end-to-end product lifecycle, working cross-functionally with engineering, design, marketing, CRM, and analytics to build AI infra and application products/systems to support both.</div> <div class="ace-line ace-line old-record-id-M6KkdzsNZoSWrzxTFIilf1Dvghf">&nbsp;</div> <div class="ace-line ace-line old-record-id-M6KkdzsNZoSWrzxTFIilf1Dvghf">You will play a key role in driving user engagement, retention, and conversion through effective use of push notifications—balancing personalization, timing, frequency, and business impact.</div> </div> </div> <h3 class="ace-line ace-line old-record-id-EIt8dIsvGoDhRHxTWiOuf1Tcsnb"><strong>What You'll Be Doing</strong></h3> <div data-lark-html-role="root"> <div data-page-id="OL70dLHL8osmESxzFdNlQwsLgPb" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-Vj7Id16gKohOWJxsmXXlQNuIgGd" data-list="bullet"> <div>Drive product roadmap for key components of AI and agent platforms or application products, ensuring alignment with business goals and customer needs</div> </li> <li class="ace-line ace-line old-record-id-Gyeidj20coI73qxuPzIl8r9pgAh" data-list="bullet"> <div>Partner with science and engineering teams to define and prioritize technical requirements for new AI features and capabilities</div> </li> <li class="ace-line ace-line old-record-id-DirzdVJvkoMceZxbLgGl0sZ6gNe" data-list="bullet"> <div>Lead the end-to-end product development lifecycle, from conception through launch, including writing PRDs, technical specifications, and business requirements</div> </li> <li class="ace-line ace-line old-record-id-Ededdtaceocvqox66LXlCxCfgPg" data-list="bullet"> <div>Develop and track success metrics, conduct data analysis to measure product performance and identify areas for improvement</div> </li> <li class="ace-line ace-line old-record-id-TdTfdjRidoQw3nxnftFlcBAHgVc" data-list="bullet"> <div>Collaborate with UX teams to ensure optimal user experience across various Alexa-enabled devices and surfaces</div> </li> <li class="ace-line ace-line old-record-id-AKnidG9iMoLp69x2ip6lePJ9gPb" data-list="bullet"> <div>Build strong partnerships with stakeholders across the company, including Science, Engineering, Design, Business Development, and Legal teams</div> </li> <li class="ace-line ace-line old-record-id-Ia7YdRiG3otAnPxC9C3lgWcOgqh" data-list="bullet"> <div>Drive technical decisions that balance customer experience, technical feasibility, and business requirements</div> </li> <li class="ace-line ace-line old-record-id-NBl0d8WW7oq6ujx47tKli3J3gAb" data-list="bullet"> <div>Identify and assess new opportunities for applying emerging AI technologies to enhance Alexa's capabilities</div> </li> </ul> </div> </div> <h3 class="ace-line ace-line old-record-id-EIt8dIsvGoDhRHxTWiOuf1Tcsnb">&nbsp;<strong>What We Look For In You</strong></h3> <div data-lark-html-role="root"> <div data-page-id="OL70dLHL8osmESxzFdNlQwsLgPb" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-EPNxdGjX9ojOVdxzgXslxDUzgjf" data-list="bullet"> <div>Bachelor's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent</div> </li> <li class="ace-line ace-line old-record-id-QWkgdV1QOor3nyxOm9BlMNIognf" data-list="bullet"> <div>5+ years of industry experience with at least 3+ years in technical product management</div> </li> <li class="ace-line ace-line old-record-id-DzsTdYksToZsHMx7ijll935Cg5f" data-list="bullet"> <div>Strong technical background and proven track record of delivering complex technical products at scale</div> </li> <li class="ace-line ace-line old-record-id-ALY6dEG0ooCR2HxuRsRlaiTZgcf" data-list="bullet"> <div>Excellence in written and verbal communication, with the ability to translate technical concepts for various audiences</div> </li> <li class="ace-line ace-line old-record-id-WzbwdBoYooGfzLxMOm6lBRe0grc" data-list="bullet"> <div>Strong analytical and problem-solving skills with data-driven decision making</div> </li> <li class="ace-line ace-line old-record-id-JOladJ5U3oXxLKxqwaclh6wXgCe" data-list="bullet"> <div>Experience working with technical teams and managing complex stakeholder relationships</div> </li> </ul> </div> </div> <div data-page-id="QPardcLFjoV7nZxznFNl14DjgFd" data-lark-html-role="root" data-docx-has-block-data="false"> <div class="ace-line ace-line old-record-id-QEBHdTdvcotUwSxmsHElyvdPgqd"> <h3 data-page-id="Aeu8d0Ix3obZGnx9nqZld83KgUd" data-lark-html-role="root" data-docx-has-block-data="false">&nbsp;<strong>Nice to Haves</strong></h3> </div> </div> </div> <div data-page-id="VFGydFMqKobYfHxmlOZl2ftTgQh" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="QPardcLFjoV7nZxznFNl14DjgFd" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-page-id="Aeu8d0Ix3obZGnx9nqZld83KgUd" data-lark-html-role="root" data-docx-has-block-data="false"> <div data-lark-html-role="root"> <div data-page-id="OL70dLHL8osmESxzFdNlQwsLgPb" data-lark-html-role="root" data-docx-has-block-data="false"> <ul class="list-bullet1"> <li class="ace-line ace-line old-record-id-MycBdYtUUomTV1xBvx3lRfOzgFg" data-list="bullet"> <div>Master's degree in computer science, electrical engineering, analytics, mathematics, IT or equivalent</div> </li> <li class="ace-line ace-line old-record-id-RPLYd3u7GokbQkx3W6zlzBW0gmg" data-list="bullet"> <div>Experience with conversational AI or voice-based products</div> </li> <li class="ace-line ace-line old-record-id-Mfg1dRr2iohIYnxwqtMlV9sPgie" data-list="bullet"> <div>Strong technical understanding of ML/AI concepts, particularly in NLP and LLMs</div> </li> <li class="ace-line ace-line old-record-id-KUeydvYwPoMtDrxXdAol0kG2gIg" data-list="bullet"> <div>Track record of innovation and zero-to-one product development</div> </li> <li class="ace-line ace-line old-record-id-GRB1dY5JyoP0wIx8aCFlQEkCg4b" data-list="bullet"> <div>Experience with Deep Learning model training or inference</div> </li> </ul> </div> </div> </div> </div> </div> <div data-page-id="Fz4zd4TqfoeCdMx7gJNulajtsHe" data-lark-html-role="root" data-docx-has-block-data="false"> <h3 class="heading-3 ace-line old-record-id-O5nhdZoLlojEbUxImaBu36Jgspb"><strong>Perks &amp; Benefits</strong></h3> <div class="ace-line ace-line old-record-id-P4LHdDNu6oPoHKxtVcuuvBBes2f"> <ul> <li>Competitive total compensation package</li> <li>L&amp;D programs and Education subsidy for employees' growth and development</li> <li>Various team building programs and company events</li> <li>Wellness and meal allowances</li> <li>Comprehensive healthcare schemes for employees and dependants</li> </ul> </div> <div class="ace-line ace-line old-record-id-EQ1FdYKlCoIlL4xIqYAuM3NJsXc">More that we love to tell you along the process!</div> <div class="ace-line ace-line old-record-id-EQ1FdYKlCoIlL4xIqYAuM3NJsXc">&nbsp;</div> <div class="ace-line ace-line old-record-id-EQ1FdYKlCoIlL4xIqYAuM3NJsXc"><em><span class="text-only" data-eleid="30"><span class="text-only">Disclaimer: </span></span><span class="text-only text-font-italic" data-eleid="32"><span class="text-only">Please note that Hong Kong is a group-level service hub, and </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> does not carry on a business of operating a virtual asset trading platform in Hong Kong.</span></span></em></div> <div class="ace-line ace-line old-record-id-BWwndhjsUozjW6xZoNxuILk6s9e">&nbsp;</div> </div> <p><span style="color: rgb(255, 255, 255);">#LI-ONSITE<br></span></p> <section class="account-page__wrapper page-layout page-layout--primary-panel-workspace page-layout--large" data-test-page-layout=""> <div class="page-layout__grid-container"> <div class="page-layout__workspace" data-test-page-layout-workspace=""> <div class="account-page-workspace-content" data-artdeco-is-focused="true"> <div class="setting-container"> <div class="setting-group"> <div class="setting-group__list"> <div class="ember-view setting-group-item promotion-settings-page__item" data-test-selector="setting-group-item"> <div class="setting-item-core__grid-container" data-live-test-promotion-tag-setting=""> <div class="setting-item-core__right-pane"> <div class="ember-view setting-item-core__state t-14 t-black--light" data-test-selector="setting-item-core-state"><span style="color: rgb(255, 255, 255);">#LI-WWW</span></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </section> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only"><span class="text-only" data-eleid="6">Notice:<br></span></span></span> <div data-lark-html-role="root"><span class="text-only" data-eleid="26"><span class="text-only">All official </span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only"> vacancies are published on this website.</span></span> <span class="text-only" data-eleid="28"><span class="text-only">While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. </span></span><strong><span class="text-only" data-eleid="29"><span class="text-only">If in doubt, please apply directly through our official careers website.</span></span></strong></div> </div> <div data-lark-html-role="root"><span class="text-only" data-eleid="18"><span class="text-only">Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to&nbsp;</span><span class="text-only text-with-abbreviation text-with-abbreviation-bottomline">OKX</span><span class="text-only">'s </span></span><a class="link rich-text-anchor __anchor-intercept-flag__ text-content-link" href="https://www.okx.com/en-eu/help/okx-candidate-privacy-notice" target="_blank" data-eleid="19" data-lark-is-custom="true" data-lark-link="true">Candidate Privacy Notice</a><span class="text-only" data-eleid="20"><span class="text-only">.</span></span></div></div>