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Project Coordinator, Business Operations & Logistics at Major League Baseball
New York, New YorkFull-timeTechnologyPosted 4 months ago
Apply with PipelineAbout the Role
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Major League Baseball (MLB) is seeking a highly organized Project Coordinator to join its Business Ops & Logistics Team. This role serves as a critical bridge between business strategy and technical execution, driving efficiencies across infrastructure projects that power MLB’s video distribution, replay systems, and ballpark technology.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The successful candidate will be responsible for building and implementing project management workflows, managing procurement lifecycles, and ensuring that complex technology projects move from idea to execution on time and within budget. We are looking for a strategic thinker with a roll-up-your-sleeves approach who can navigate the fast-paced landscape of live sports media and technical infrastructure.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Responsibilities</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><em>Procurement & Financial Logistics</em></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">End-to-End Procurement: Maintain all processes related to procurement requests, including confirming requirements, obtaining vendor quotes, and mapping costs to allocated budgets</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Financial Tracking: Provide operational support for YTD cost trackers and Purchase Order (PO) systems; liaise with MLB Accounts Payable to ensure timely invoice processing and vendor payments</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Budget Reconciliation: Work closely with Technology Infrastructure leaders and MLB Finance to reconcile departmental budgets and ensure financial accuracy</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Bill of Materials (BOM): Create and manage BOMs for Media Operations and Ballpark infrastructure projects to ensure hardware requirements from project kickoffs</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><em>Project Coordination & Workflow Management</em></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Project Lifecycles: Track task completion and project timelines for Media Operations-based initiatives</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Documentation & SOPs: Create and maintain accurate project documentation, including operational procedures for the Media Operations team</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Communications: Plan and manage both internal and external communications ensuring alignment between MLB partners, internal engineering leads, and third-party vendors</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Meeting Management: Attend planning sessions; capture and distribute high-quality notes, follow-up items, and actionable tasks to keep teams on schedule</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><em>Operational Strategy & Risk</em></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Risk Mitigation: Identify, prioritize, and communicate project risks to leadership before they impact delivery</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Logistical Strategy: Assist with feasibility studies, inventory management approaches, and global deployment/shipment strategies for technical hardware</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Vendor Relations: Work with MLB Legal to maintain Service Level Agreements (SLAs) for hardware and services critical to operational support</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Data Reporting: Monitor ServiceNow dashboards to track incidents and create weekly status reports regarding system health and operational readiness</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Qualifications & Skills </strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Education: Bachelor’s degree required</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Technical Skills: Advanced proficiency in Excel and experience with collaboration tools (e.g., Asana, Google Workspace, Confluence, Jira, or ServiceNow).</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Logistics Mindset: Demonstrated ability to manage complex procurement processes and reconcile budgets</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Organization: Exceptional organizational skills with the ability to manage multiple high-priority projects in a fast-paced environment</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Communication: Strong verbal and written communication skills; ability to distill complex technical updates into clear business reports</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Industry Knowledge: A basic understanding of MLB operations and the 30 Clubs is a plus</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Flexibility: While primarily a business operations role, the candidate should have the flexibility to adapt to live event schedules and infrastructure-focused deadlines as needed</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Pay Range:</strong> $27.00 - $33.00 per hour</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The actual offer will carefully consider a wide range of factors, including your work experience, education, skills, and any other factors MLB considers relevant to the hiring decision.</span></p><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Why MLB?</strong></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">California Residents: Please see our <a href="https://www.mlb.com/careers/ccpa">California Recruitment Privacy Policy</a> for more details.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at <a href="mailto:[email protected]">[email protected]</a>. Requests received for non-disability related issues, such as following up on an application, will not receive a response.</span></p>
<p style="text-align: center;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Are you ready to Step Up to the Plate? Apply below!</strong></span></p></div>
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