People Experience Manager (Recruiting & HR Operations) at Further

<h1>People Experience Manager (Recruiting &amp; HR Operations)</h1> <p><em>Cleveland, OH | Hybrid | Full-Time</em></p> <p>WE’RE HIRING! Most HR roles ask you to maintain the machine. This one asks you to help build it.</p> <p>Further is a data, cloud, and AI company that helps organizations turn raw data into decisions that actually matter. Our clients include Verizon, the American Cancer Society, Behr Paint, and others — and our People team is the engine behind the talent and culture that makes that work possible.</p> <p>We're looking for a People Experience Lead who's equally running a full-cycle recruiting search and managing HR operations — someone who genuinely wants both halves of this job.</p> <h3>What You’ll Do</h3> <p><strong>On the recruiting side:</strong></p> <ul> <li>Own the full recruiting lifecycle — from building pipelines and sourcing candidates to closing offers</li> <li>Partner directly with hiring managers to understand what they need and challenge assumptions when the search strategy needs a rethink</li> <li>Manage and continuously improve our Greenhouse ATS setup</li> <li>Make every candidate feel like a person, not a pipeline stage</li> </ul> <p><strong>On the People Operations side:</strong></p> <ul> <li>Drive onboarding and offboarding experiences that set people up to succeed from day one</li> <li>Handle employee relations matters with care, discretion, and sound judgement</li> <li>Own HRIS data integrity and help keep our people operations running cleanly</li> <li>Support compliance, documentation, and policy work</li> <li>Jump in on People team initiatives as our company grows — this role evolves with the business</li> </ul> <h3>What You Bring</h3> <ul> <li>3–5 years of experience in a Recruiting role — hybrid HR/People operations strongly preferred</li> <li>Experience in a high technology industry and fast-paced environment.&nbsp;</li> <li>Hands-on experience with an ATS, ideally Greenhouse</li> <li>HRIS proficiency — you've owned employee data, not just looked at it</li> <li>A working knowledge of HR compliance and the judgment to know when to escalate</li> <li>Experience navigating confidential situations with maturity and discretion</li> <li>Real AI fluency — you've actually integrated tools like ChatGPT or Copilot into how you work, and it shows</li> <li>Bachelor's or Master's degree in a related field</li> </ul> <h3>What It’s Like to Work Here</h3> <p>Further is a collaborative, mission-driven company — but we move fast, and we expect people to take initiative. Our People &amp; Culture team is intentionally small, which means your work has a direct impact on how the company grows and how people experience it every day.</p> <p>You'll be supported by the Head of People &amp; Culture and a junior team member, which means your time goes toward the high-judgment, high-impact stuff. If you've thrived in a larger org but are ready to trade structure for ownership — this is that role.</p> <p>What won't work here: needing to be told what to do, defaulting to process when the situation calls for judgement, or waiting for someone else to notice a problem.</p> <p><strong>Why Us</strong></p> <ul> <li>You'll be on a team that's serious about AI — every role here includes training and expectation around AI tool integration</li> <li>You'll have real ownership from the start</li> <li><a href="https://www.further.ai/resources/total-rewards">Incredible benefits</a>: Net-zero cost medical option, company HSA contributions, fully-paid parental leave, lifestyle spending account, and more.&nbsp;</li> </ul> <p><strong>Sound like you? We'd like to hear from you.</strong></p> <p>We’re located in the Flats East Bank in Cleveland. This role is hybrid — Tuesday, Wednesday, and Thursday required in office. We do not offer sponsorship for this role.</p> <p>&nbsp;</p> <p><strong data-stringify-type="bold">#LI-Hybrid</strong></p> <p>&nbsp;</p><div class="content-conclusion"><p>By submitting your application, you consent to our collection, processing and disclosure of the contained personal data in accordance with our data practices. If you are a resident of the U.S. state of California, you can read about our data practices and your related privacy rights <a href="https://cdn.prod.website-files.com/64fb873eb25058d1bc2035d0/6638f40e6683a119a1f85793_Privacy%20Notice%20For%20California%20Resident%20Job%20Applicants.pdf">here</a>. If you are a resident of the European Economic Area, Switzerland or the United Kingdom, you can read about our data practices and your related privacy rights <a href="https://cdn.prod.website-files.com/64fb873eb25058d1bc2035d0/6638f40e77003687bbc2bcbf_Privacy%20Notice%20For%20European%20Job%20Applicants.pdf">here</a>.</p></div>