AI Agent Engineer with Copilot Studio and Power Platform at Capco

<p>&nbsp;</p> <h1>CAPCO POLAND</h1> <p><em>We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions.</em></p> <p>At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management.</p> <h2>ENGAGEMENT OVERVIEW</h2> <p>We are seeking an experienced <strong>AI Agent Engineer (Power Platform &amp; Copilot Studio)</strong> to join our growing team and support the development of AI-driven automation solutions across enterprise business processes.</p> <p>This role requires strong hands-on experience with <strong>Microsoft Power Platform</strong>, particularly <strong>Copilot Studio</strong>, alongside a solid understanding of Generative AI concepts and conversational AI development.&nbsp;</p> <div>The scope of services includes designing, developing, and deploying intelligent AI agents that improve operational efficiency, enhance user experiences, and drive business value.</div> <div>&nbsp;</div> <div>Collaborating with business stakeholders, product owners, and technology teams, you will deliver scalable, secure, and high-quality AI solutions aligned with governance standards and best practices.</div> <div>&nbsp;</div> <h2>KEY RESPONSIBILITIES</h2> <h3>AI Agent Development</h3> <ul> <li> <p>Design, develop, and deploy AI agents and automation solutions to support business process optimization.</p> </li> <li> <p>Build and maintain conversational AI solutions using <strong>Microsoft Copilot Studio</strong> and the wider <strong>Power Platform</strong> ecosystem.</p> </li> <li> <p>Design effective conversational flows and user experiences.</p> </li> <li> <p>Integrate AI solutions with enterprise applications, APIs, and business processes.</p> </li> <li> <p>Implement monitoring, analytics, and continuous improvements to enhance solution performance and adoption.</p> </li> </ul> <h3>Solution Delivery</h3> <ul> <li> <p>Collaborate with business and technology stakeholders to gather requirements and define solution designs.</p> </li> <li> <p>Translate business needs into scalable and maintainable AI-powered solutions.</p> </li> <li> <p>&nbsp;</p> <div>Apply software development best practices, including documentation, testing, and code quality standards.</div> <p>&nbsp;</p> </li> <li> <p>Support deployment, maintenance, and enhancement of existing solutions.</p> </li> </ul> <h3>Governance &amp; Innovation</h3> <ul> <li> <p>Ensure compliance with security, privacy, and governance requirements.</p> </li> <li> <p>Promote responsible AI practices, including transparency, explainability, and ethical AI principles.</p> </li> <li> <p>Stay up to date with emerging AI technologies and recommend innovative approaches and tools.</p> </li> <li> <p>Contribute to technical standards, best practices, and knowledge sharing across teams.</p> </li> </ul> <h2>KEY REQUIREMENTS</h2> <h3>Technical Skills</h3> <ul> <li> <p>Proven experience developing and deploying <strong>AI agents, chatbots, virtual assistants, or conversational AI solutions</strong>.</p> </li> <li> <p>Strong hands-on experience with <strong>Microsoft Copilot Studio</strong> and <strong>Microsoft Power Platform</strong> (Power Apps, Power Automate, Power BI).</p> </li> <li> <p>Strong understanding of <strong>Generative AI concepts</strong>, including <strong>RAG (Retrieval-Augmented Generation), prompt engineering, and LLM-based solutions</strong>.</p> </li> <li> <p>Experience integrating AI solutions with enterprise systems, APIs, and cloud services.</p> </li> <li> <p>Familiarity with Microsoft Azure and related AI services.</p> </li> <li> <p>Understanding of secure development practices, testing approaches, and performance monitoring.</p> </li> <li> <p>Experience implementing analytics and monitoring for AI-driven solutions.</p> </li> <li> <p>Knowledge of programming languages such as <strong>Python, C#, or JavaScript</strong> is an advantage.</p> </li> <li> <p>&nbsp;</p> <div>Experience delivering solutions in Agile environments and using tools such as Jira or Azure DevOps.</div> </li> </ul> <h3>Professional Skills</h3> <ul> <li> <p>Proven experience in a similar AI Engineering, Automation, or Power Platform development role.</p> </li> <li> <p>Strong problem-solving and analytical skills.</p> </li> <li> <p>Ability to communicate complex technical concepts to both technical and non-technical audiences.</p> </li> <li> <p>Excellent stakeholder management and collaboration skills.</p> </li> <li> <p>Ability to work independently and manage multiple priorities in a fast-paced environment.</p> </li> <li> <p>Strong written and verbal communication skills in English.</p> </li> </ul> <h3>Nice to Have</h3> <ul> <li> <p>Experience within banking, financial services, or regulated environments.</p> </li> <li> <p>Knowledge of Responsible AI frameworks and governance practices.</p> </li> <li> <p>Microsoft certifications related to Power Platform, Azure AI, or Copilot Studio.</p> </li> </ul> <h2>RECRUITMENT PROCESS</h2> <ul> <li> <p>HR Interview with Recruiter</p> </li> <li> <p>Technical Interview with Hiring Manager</p> </li> <li> <p>Client Interview</p> </li> <li> <p>Feedback and Offer</p> </li> </ul> <p>&nbsp;</p> <div>At Capco, we are committed to fostering an inclusive and collaborative environment where everyone is encouraged to #BeYourselfAtWork.</div> <p>#LI-HYBRID</p>