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Saxbys

Student CEO (SCEO) - VIRGINIA COMMONWEALTH UNIVERSITY at Saxbys

Richmond, VirginiaFull-timeInternshipsPosted 3 months ago
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About the Role

<p><strong>Accepting applications for Fall 2026 and future semesters!</strong></p> <blockquote> <p><strong>Reports to</strong>: Operations Lead</p> <p><strong>Classification: </strong><span data-rich-links="{&quot;dde_di&quot;:&quot;kix.tuq0ip7c8gb6&quot;,&quot;dde-fdv&quot;:&quot;Full-time, seasonal&quot;,&quot;dde-sii&quot;:&quot;dropdownItem.727cehffl7cr&quot;,&quot;ddefe-ddi&quot;:{&quot;cv&quot;:{&quot;op&quot;:&quot;set&quot;,&quot;opValue&quot;:[{&quot;di-id&quot;:&quot;dropdownItem.rpumvto37lpr&quot;,&quot;di-v&quot;:&quot;Full-time, permanent&quot;,&quot;di-dv&quot;:&quot;Full-time, permanent&quot;,&quot;di-ts&quot;:{&quot;ts_bd&quot;:false,&quot;ts_fs&quot;:11,&quot;ts_ff&quot;:&quot;Arial&quot;,&quot;ts_it&quot;:false,&quot;ts_sc&quot;:false,&quot;ts_st&quot;:false,&quot;ts_tw&quot;:400,&quot;ts_un&quot;:false,&quot;ts_va&quot;:&quot;nor&quot;,&quot;ts_bgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:&quot;#e8eaed&quot;},&quot;ts_fgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:&quot;#000000&quot;},&quot;ts_bd_i&quot;:false,&quot;ts_fs_i&quot;:false,&quot;ts_ff_i&quot;:false,&quot;ts_it_i&quot;:false,&quot;ts_sc_i&quot;:false,&quot;ts_st_i&quot;:false,&quot;ts_un_i&quot;:false,&quot;ts_va_i&quot;:false,&quot;ts_bgc2_i&quot;:false,&quot;ts_fgc2_i&quot;:false},&quot;di-cv&quot;:{&quot;dicv_v&quot;:0,&quot;dicv_ft&quot;:0}},{&quot;di-id&quot;:&quot;dropdownItem.727cehffl7cr&quot;,&quot;di-v&quot;:&quot;Full-time, seasonal&quot;,&quot;di-dv&quot;:&quot;Full-time, seasonal&quot;,&quot;di-ts&quot;:{&quot;ts_bd&quot;:false,&quot;ts_fs&quot;:11,&quot;ts_ff&quot;:&quot;Arial&quot;,&quot;ts_it&quot;:false,&quot;ts_sc&quot;:false,&quot;ts_st&quot;:false,&quot;ts_tw&quot;:400,&quot;ts_un&quot;:false,&quot;ts_va&quot;:&quot;nor&quot;,&quot;ts_bgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:&quot;#e8eaed&quot;},&quot;ts_fgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:&quot;#000000&quot;},&quot;ts_bd_i&quot;:false,&quot;ts_fs_i&quot;:false,&quot;ts_ff_i&quot;:false,&quot;ts_it_i&quot;:false,&quot;ts_sc_i&quot;:false,&quot;ts_st_i&quot;:false,&quot;ts_un_i&quot;:false,&quot;ts_va_i&quot;:false,&quot;ts_bgc2_i&quot;:false,&quot;ts_fgc2_i&quot;:false},&quot;di-cv&quot;:{&quot;dicv_v&quot;:0,&quot;dicv_ft&quot;:0}},{&quot;di-id&quot;:&quot;dropdownItem.pgrr13wg4jq6&quot;,&quot;di-v&quot;:&quot;Part-time&quot;,&quot;di-dv&quot;:&quot;Part-time&quot;,&quot;di-ts&quot;:{&quot;ts_bd&quot;:false,&quot;ts_fs&quot;:11,&quot;ts_ff&quot;:&quot;Arial&quot;,&quot;ts_it&quot;:false,&quot;ts_sc&quot;:false,&quot;ts_st&quot;:false,&quot;ts_tw&quot;:400,&quot;ts_un&quot;:false,&quot;ts_va&quot;:&quot;nor&quot;,&quot;ts_bgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:&quot;#e8eaed&quot;},&quot;ts_fgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:&quot;#000000&quot;},&quot;ts_bd_i&quot;:false,&quot;ts_fs_i&quot;:false,&quot;ts_ff_i&quot;:false,&quot;ts_it_i&quot;:false,&quot;ts_sc_i&quot;:false,&quot;ts_st_i&quot;:false,&quot;ts_un_i&quot;:false,&quot;ts_va_i&quot;:false,&quot;ts_bgc2_i&quot;:false,&quot;ts_fgc2_i&quot;:false},&quot;di-cv&quot;:{&quot;dicv_v&quot;:0,&quot;dicv_ft&quot;:0}}]}},&quot;ddefe-t&quot;:&quot;Classification&quot;,&quot;type&quot;:&quot;dropdown&quot;}">Full-time, seasonal</span></p> <p><strong>FLSA Status:</strong> <span data-rich-links="{&quot;dde_di&quot;:&quot;kix.u0ye336rhn7a&quot;,&quot;dde-fdv&quot;:&quot;Non-Exempt&quot;,&quot;dde-sii&quot;:&quot;dropdownItem.ulb84u5oa5b0&quot;,&quot;ddefe-ddi&quot;:{&quot;cv&quot;:{&quot;op&quot;:&quot;set&quot;,&quot;opValue&quot;:[{&quot;di-id&quot;:&quot;dropdownItem.x2z4aj19p1d4&quot;,&quot;di-v&quot;:&quot;Exempt&quot;,&quot;di-dv&quot;:&quot;Exempt&quot;,&quot;di-ts&quot;:{&quot;ts_bd&quot;:false,&quot;ts_fs&quot;:11,&quot;ts_ff&quot;:&quot;Arial&quot;,&quot;ts_it&quot;:false,&quot;ts_sc&quot;:false,&quot;ts_st&quot;:false,&quot;ts_tw&quot;:400,&quot;ts_un&quot;:false,&quot;ts_va&quot;:&quot;nor&quot;,&quot;ts_bgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:null},&quot;ts_fgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:null},&quot;ts_bd_i&quot;:false,&quot;ts_fs_i&quot;:false,&quot;ts_ff_i&quot;:false,&quot;ts_it_i&quot;:false,&quot;ts_sc_i&quot;:false,&quot;ts_st_i&quot;:false,&quot;ts_un_i&quot;:false,&quot;ts_va_i&quot;:false,&quot;ts_bgc2_i&quot;:false,&quot;ts_fgc2_i&quot;:false},&quot;di-cv&quot;:{&quot;dicv_v&quot;:0,&quot;dicv_ft&quot;:0}},{&quot;di-id&quot;:&quot;dropdownItem.ulb84u5oa5b0&quot;,&quot;di-v&quot;:&quot;Non-Exempt&quot;,&quot;di-dv&quot;:&quot;Non-Exempt&quot;,&quot;di-ts&quot;:{&quot;ts_bd&quot;:false,&quot;ts_fs&quot;:11,&quot;ts_ff&quot;:&quot;Arial&quot;,&quot;ts_it&quot;:false,&quot;ts_sc&quot;:false,&quot;ts_st&quot;:false,&quot;ts_tw&quot;:400,&quot;ts_un&quot;:false,&quot;ts_va&quot;:&quot;nor&quot;,&quot;ts_bgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:null},&quot;ts_fgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:null},&quot;ts_bd_i&quot;:false,&quot;ts_fs_i&quot;:false,&quot;ts_ff_i&quot;:false,&quot;ts_it_i&quot;:false,&quot;ts_sc_i&quot;:false,&quot;ts_st_i&quot;:false,&quot;ts_un_i&quot;:false,&quot;ts_va_i&quot;:false,&quot;ts_bgc2_i&quot;:false,&quot;ts_fgc2_i&quot;:false},&quot;di-cv&quot;:{&quot;dicv_v&quot;:0,&quot;dicv_ft&quot;:0}}]}},&quot;ddefe-t&quot;:&quot;FLSA Status&quot;,&quot;type&quot;:&quot;dropdown&quot;}">Non-Exempt</span></p> <p><strong>Pay Type: </strong><span data-rich-links="{&quot;dde_di&quot;:&quot;kix.qhnxgkrlgt4y&quot;,&quot;dde-fdv&quot;:&quot;Hourly&quot;,&quot;dde-sii&quot;:&quot;dropdownItem.y6fd691r2510&quot;,&quot;ddefe-ddi&quot;:{&quot;cv&quot;:{&quot;op&quot;:&quot;set&quot;,&quot;opValue&quot;:[{&quot;di-id&quot;:&quot;dropdownItem.86yypqjbqnif&quot;,&quot;di-v&quot;:&quot;Salaried&quot;,&quot;di-dv&quot;:&quot;Salaried&quot;,&quot;di-ts&quot;:{&quot;ts_bd&quot;:false,&quot;ts_fs&quot;:11,&quot;ts_ff&quot;:&quot;Arial&quot;,&quot;ts_it&quot;:false,&quot;ts_sc&quot;:false,&quot;ts_st&quot;:false,&quot;ts_tw&quot;:400,&quot;ts_un&quot;:false,&quot;ts_va&quot;:&quot;nor&quot;,&quot;ts_bgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:null},&quot;ts_fgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:null},&quot;ts_bd_i&quot;:false,&quot;ts_fs_i&quot;:false,&quot;ts_ff_i&quot;:false,&quot;ts_it_i&quot;:false,&quot;ts_sc_i&quot;:false,&quot;ts_st_i&quot;:false,&quot;ts_un_i&quot;:false,&quot;ts_va_i&quot;:false,&quot;ts_bgc2_i&quot;:false,&quot;ts_fgc2_i&quot;:false},&quot;di-cv&quot;:{&quot;dicv_v&quot;:0,&quot;dicv_ft&quot;:0}},{&quot;di-id&quot;:&quot;dropdownItem.y6fd691r2510&quot;,&quot;di-v&quot;:&quot;Hourly&quot;,&quot;di-dv&quot;:&quot;Hourly&quot;,&quot;di-ts&quot;:{&quot;ts_bd&quot;:false,&quot;ts_fs&quot;:11,&quot;ts_ff&quot;:&quot;Arial&quot;,&quot;ts_it&quot;:false,&quot;ts_sc&quot;:false,&quot;ts_st&quot;:false,&quot;ts_tw&quot;:400,&quot;ts_un&quot;:false,&quot;ts_va&quot;:&quot;nor&quot;,&quot;ts_bgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:null},&quot;ts_fgc2&quot;:{&quot;clr_type&quot;:0,&quot;hclr_color&quot;:null},&quot;ts_bd_i&quot;:false,&quot;ts_fs_i&quot;:false,&quot;ts_ff_i&quot;:false,&quot;ts_it_i&quot;:false,&quot;ts_sc_i&quot;:false,&quot;ts_st_i&quot;:false,&quot;ts_un_i&quot;:false,&quot;ts_va_i&quot;:false,&quot;ts_bgc2_i&quot;:false,&quot;ts_fgc2_i&quot;:false},&quot;di-cv&quot;:{&quot;dicv_v&quot;:0,&quot;dicv_ft&quot;:0}}]}},&quot;ddefe-t&quot;:&quot;Pay Type&quot;,&quot;type&quot;:&quot;dropdown&quot;}">Hourly</span></p> <p><strong>Scope: </strong>1 cafe</p> <p><strong>Location: </strong>In-person at assigned cafe</p> </blockquote> <p><strong>Job Summary</strong>: The Student CEO leads all aspects of a Saxbys cafe operation while gaining real-world entrepreneurial experience through Saxbys' Experiential Learning Platform. This role provides undergraduate students with unparalleled ownership of a business while developing leadership skills across team development, community engagement, and financial management.</p> <p><strong>What You Will Own</strong></p> <ul> <li><em>Team Development:</em> Build and lead a high-performing team of peers through effective recruiting, training, coaching, and performance management to create a positive work environment that embodies Saxbys' values and culture.</li> <li><em>Community Leadership:</em> Establish the cafe as a community cornerstone through exceptional hospitality, meaningful partnerships, and impactful initiatives that demonstrate Saxbys' commitment to making life better.</li> <li><em>Financial Management:</em> Drive cafe profitability by managing sales growth, labor costs, inventory, and overall operational efficiency while maintaining Saxbys' high standards for product quality and guest experience.</li> <li><em>Brand Representation: </em>Serve as the face of Saxbys on campus, effectively communicating the company's mission, values, and Experiential Learning Platform to stakeholders, guests, and potential team members.</li> </ul> <p><strong>Who You Will Support</strong></p> <ul> <li><em>Operations Lead:</em> Collaborate on strategic initiatives, provide regular updates on cafe performance, and implement feedback to continuously improve operations.</li> <li><em>Marketing Team: </em>Generate content for social media, implement local marketing initiatives, and execute promotional campaigns to drive cafe awareness and sales.</li> <li><em>Recruiting Team:</em> Assist in identifying, recruiting, and developing talent for both cafe positions and future Student CEO succession planning.</li> </ul> <p><strong>Who You Will Supervise</strong></p> <p>This position will supervise an average of 15 direct reports&nbsp;</p> <p><strong>What Success Looks Like</strong></p> <ul> <li>Cafe achieves or exceeds budgeted revenue targets</li> <li>Cafe operates at or above budgeted Net Operating Income</li> <li>30%+ of cafe staff are developed into Team Leads</li> <li>Guest satisfaction metrics consistently above 4.5/5</li> </ul> <p><strong>Where You Excel</strong></p> <ul> <li>Confident Communicator</li> <li>Developer of Individual Contributors</li> <li>Master of Prioritization</li> <li>Adaptable to Change</li> <li>Autonomous Problem Solving</li> <li>Financial Acumen</li> </ul> <p><strong>What You Have Done</strong></p> <ul> <li>Completed at least one year of undergraduate studies</li> <li>Prior Saxbys cafe experience preferred</li> <li>Demonstrated leadership experience in academic, professional, or volunteer settings</li> <li>Experience in customer service, hospitality, or retail preferred</li> </ul> <p><strong>What is Required</strong></p> <ul> <li>Support, exhibit, and promote Saxbys Mission and Core Values in all daily activities.&nbsp;</li> <li>Must be an undergraduate student of the partner organization in good academic standing</li> <li>Ability to work 30-40 hours per week during cafe operating hours</li> <li>Physical requirements:</li> <ul> <li>Able to stand, walk, and smile for extended periods of time&nbsp;</li> <li>Able to stoop and kneel</li> <li>Push, pull, lift or carry up to 35 lbs</li> <li>Ascend or descend ladders, stairs, ramps</li> </ul> </ul>

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