Social Media & Marketing Coordinator at Bigos Management

<div style="text-align: center;"><em><strong>BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2025 FOR THE 11^th&nbsp;TIME</strong></em><br>&nbsp;</div> <p><strong><u>LOCATION</u></strong><br>Golden Valley, Minnesota (hybrid work option available, must be based locally)</p> <p><strong><u>PAY, BENEFITS, AND PERKS</u></strong></p> <p>Hiring Pay Range:​ $48,000 - $60,000</p> <ul> <li>Competitive benefit package, including HSA employer contribution, and starting 1^st&nbsp;of the month after hire&nbsp;</li> <li>401(k) Plan with employer match&nbsp;</li> <li>Ten paid holidays, no waiting period to receive holiday pay</li> <li>Generous Paid Time Off (PTO) and rollover options</li> <li>Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities</li> <li>Company paid benefits including Life Insurance, Short Term and Long Term Disability&nbsp;</li> <li>Employee Assistance Program (EAP)</li> <li>Educational Assistance options</li> <li>Rent discount&nbsp;</li> <li>Life Time Fitness Membership discount&nbsp;</li> </ul> <p>The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions (<a href="mailto:[email protected]">[email protected]</a>).</p> <p><span style="text-decoration: underline;"><strong>SUMMARY</strong></span></p> <p>The Social Media &amp; Marketing Coordinator is responsible for the day-to-day execution of Bigos Management's content, social media, and marketing operations across the portfolio. This role plays a central part in content capture, creation, and management — developing and publishing on-brand content across digital channels, coordinating photography and media production, managing collateral fulfillment, and supporting community engagement and reputation management.</p> <p>The Social Media &amp; Marketing Coordinator works closely with and reports to the Sr. Brand &amp; Content Specialist, and provides executional support to the broader Marketing team as needed.</p> <p><strong>ESSENTIAL JOB DUTIES</strong></p> <ol> <li>Content Creation, Capture &amp; Management</li> </ol> <ul> <li>Designs and generates social media content for all Bigos Management properties and corporate channels, including graphics, photography, video, and written captions, in alignment with each property's brand voice and standards.</li> <li>Develops and maintains content libraries across all channels, ensuring assets are current, on-brand, and organized for easy access.</li> <li>Visits properties on a regular basis to capture photo and video content for use across websites, social media, and marketing campaigns.</li> <li>Plans and executes content capture sessions in coordination with the Sr. Brand &amp; Content Specialist and on-site teams, ensuring content reflects the current look, feel, and amenities of each community.</li> <li>Captures candid and event-based content at property events, company programs, and community activations.</li> <li>Edits and prepares captured photo and video assets for use across marketing channels, maintaining a well-organized asset library.</li> <li>Identifies content gaps across the portfolio and proactively schedules capture trips to address them.</li> <li>Writes and edits blog articles, newsletters, and internal communications on a scheduled basis, following the editorial calendar maintained by the Sr. Brand &amp; Content Specialist.</li> <li>Creates flyers, newsletters, and other print and digital collateral as requested by site teams, in compliance with Bigos brand standards.</li> <li>Ensures all content complies with Fair Housing guidelines and Bigos standards of excellence prior to submission for review.</li> </ul> <ol> <li>Social Media Execution</li> </ol> <ul> <li>Schedules and publishes social media posts across all property and corporate pages using approved scheduling tools.</li> <li>Monitors and manages community engagement across all social media channels, responding to comments and messages from prospects, residents, and community members in a timely and professional manner.</li> <li>Supports the rollout and ongoing management of social media tools and platforms as directed.</li> </ul> <ol> <li>Photography &amp; Media Coordination</li> </ol> <ul> <li>Supports property photography scheduling and logistics with external vendors such as AGNT Media, as directed by the Sr. Brand &amp; Content Specialist.</li> <li>Assists with virtual staging needs in coordination with vendors such as BoxBrownie, following direction from the Sr. Brand &amp; Content Specialist.</li> <li>Organizes and maintains the Bigos photo and video asset library, ensuring files are properly labeled, stored, and accessible to the team.</li> </ul> <ol> <li>Collateral &amp; Order Fulfillment</li> </ol> <ul> <li>Manages day-to-day collateral orders placed through the Bigos Store, ensuring timely fulfillment and accurate delivery to site teams.</li> <li>Maintains the Asana-Shopify integration for order tracking and task assignment, flagging any issues to the Sr. Brand &amp; Content Specialist.</li> </ul> <ol> <li>Website Support</li> </ol> <ul> <li>Participates in the Biannual Website Audit process, completing assigned review tasks and edits within established deadlines.</li> <li>Supports the Sr. Brand &amp; Content Specialist in communicating website updates and audit outcomes to site teams.</li> <li>Flags website content concerns or inaccuracies to the team as identified.</li> </ul> <ol> <li>Ad Hoc Marketing Support</li> </ol> <ul> <li>Provides executional support to the Marketing Manager, Sr. Brand &amp; Content Specialist, and broader Marketing team on projects and initiatives as needed.</li> <li>Assists with the preparation of marketing materials, presentations, and reports for internal stakeholders and leadership.</li> <li>Supports the team during periods of high volume, special campaigns, or team transitions by taking on additional tasks as assigned.</li> <li>Responds to marketing ticket requests from internal stakeholders through Zendesk, ensuring timely and professional follow-through.</li> <li>Contributes to a collaborative, organized, and solutions-oriented team environment.</li> </ul> <ol> <li>Responsibility</li> </ol> <ul> <li>Produces a high volume of tactical work through effective planning, prioritization, and organization.</li> <li>Adheres to Bigos Management general work rules, and department procedures.</li> <li>Maintains a clean and safe work environment and follows all procedures for employee incidents.</li> <li>Ensures compliance with federal, state, and local laws.</li> <li>Attends all required department and company meetings.</li> </ul> <ol> <li>Development</li> </ol> <ul> <li>Seeks partnerships with internal and external customers to learn new skills that support business needs.</li> <li>Seeks feedback from peers and partners to grow skills and effectiveness.</li> <li>Stays informed on industry trends, best practices, and evolving platform behaviors.</li> </ul> <ol> <li>Quality</li> </ol> <ul> <li>Upholds high standards in all content, photography, and creative work.</li> <li>Ensures content and marketing execution support service and performance expectations.</li> </ul> <ol> <li>Relationships</li> </ol> <ul> <li>Communicates clearly, professionally, and proactively with all stakeholders.</li> <li>Builds trust with cross-functional teams and property staff.</li> <li>Creates an environment of collaboration, support, and shared success.</li> </ul> <p><span style="text-decoration: underline;"><strong>QUALIFICATIONS</strong></span></p> <p><strong>Education and Experience:</strong></p> <ul> <li>Bachelor’s degree in Marketing, Communications, Graphic Design, or a related field, or equivalent experience.</li> <li>1+ years of experience in marketing, social media, content creation, or graphic design; multi-family housing or hospitality industry experience preferred.</li> <li>Demonstrated experience in photography and video capture, with a portfolio that reflects strong composition, lighting, and storytelling skills across both still and video formats.</li> <li>Proven experience creating and executing social media content, with a track record of building engagement across platforms — particularly Instagram, Facebook, and TikTok.</li> <li>Experience with Canva and Adobe products preferred.</li> </ul> <p><strong>Skills and Abilities:</strong></p> <ul> <li>High proficiency in Meta platforms (Instagram and Facebook) and TikTok, including a strong understanding of each platform's content formats, algorithms, trends, and best practices for organic growth and engagement.</li> <li>Strong photography and videography skills, including mobile and camera-based capture, on-location shooting, and post-production editing for both social and marketing use.</li> <li>Ability to concept, capture, and produce short-form video content (Reels, TikToks) that is on-brand, trend-aware, and audience-appropriate.</li> <li>Working knowledge of Canva and Adobe Creative Suite; some familiarity with Adobe Illustrator and InDesign preferred.</li> <li>Excellent writing, editing, and communication skills.</li> <li>Highly organized, detail-oriented, and able to manage multiple concurrent projects and deadlines.</li> <li>Positive, proactive attitude with a strong sense of ownership and follow-through.</li> <li>Comfortable working in a fast-paced environment with shifting priorities.</li> <li>Customer-oriented mindset with the ability to communicate professionally with site teams and external partners.</li> <li>A portfolio of work or links to relevant social media content and design samples are encouraged but not required.</li> </ul> <p><strong>Physical Demands:</strong></p> <p>Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; strength to lift and carry items weighing up to 10 pounds, including camera and photography equipment; vision to read printed material and a computer screen; and hearing and speech to communicate in-person and over the telephone. Must be able to quickly and easily navigate properties as required to meet the job functions, including attending on-site events and photo shoots.</p> <div> <p>&nbsp;</p> </div>