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Sr. System Administrator at GRVTY
Springfield, Virginia, United StatesFull-timeSpace IntelligencePosted 22 days ago
Apply with PipelineAbout the Role
<p> </p>
<p><strong>What Impact You'll Have</strong></p>
<p>Our work depends on TS/SCI cleared Systems Administrator joining our team to Support our intelligence customer in Springfield, VA. As a System Administrator (College Desktop Support), you will be responsible for providing excellent technical support to NGA College end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.</p>
<p><strong>What You'll be Owning</strong></p>
<ul>
<li>Serve as an NGA College Liaison for all NGA events involving UDS IT equipment and/or requiring UDS support.</li>
<li>Independently develops technical solutions for the management for software, hardware, configurations, and architecture. Provides interpretation to Systems matters that are moderately complex in nature.</li>
<li>Provide troubleshooting support for systems hardware and software issues that are highly complex.</li>
<li>Performs advance software installations and upgrades to operating systems and layered software packages.</li>
<li>Apply advanced knowledge in monitoring and tuning the system to achieve optimum performance levels.</li>
<li>Provides guidance to less experienced personnel on workstation/server data integrity matters and the implantation of standard software and hardware solutions.</li>
<li>Leads complex data/media recoverability following a schedule of system backups and database archive operations.</li>
<li>Evaluates and assesses existing systems and plans long term strategies.</li>
<li>Configure and maintain networked computer systems, including hardware, system software, and applications</li>
<li>Conducts advanced to complex hardware and software audits of workstations and servers to ensure compliance with established standards, policies and configurations guidelines.</li>
<li>Recognized subject matter expert in job area typically through advanced education and work experience. Established operational plans. Manages large projects with limited oversight from manager.</li>
<li>Inventory management of UDS deployed software and end user devices</li>
<li>Utilize Cisco TMS to facilitate VTC calls</li>
<li>Strong written and verbal communication is imperative when dealing with technically minded employees and non-technical colleagues</li>
<li>Train end-users in the proper use of hardware and software. May training large groups of end users.</li>
<li>May coach and review the work of less experienced professionals.</li>
<li>May serve as a team or task leader (Not a people manager)</li>
<li>May require after-hours support or weekend support for mission, program and special project support</li>
</ul>
<p><strong>What You Must Have</strong></p>
<ul>
<li>US Citizenship and TS/SCI with ability to obtain CI Polygraph required</li>
<li>10+ years of experience </li>
<li>Certifications</li>
</ul>
<p style="padding-left: 80px;">Security+ or CASP<br>ITIL v4 Foundations</p>
<ul>
<li>Knowledge in one or more of the following areas:</li>
</ul>
<p style="padding-left: 80px;">Thin Client using Virtual Desktop Infrastructure (VDI) Technology<br>Experience and/or knowledgeable with: Windows 11; Windows 10; Citrix; SMS; and SCCM<br>End User Hardware <br>Thin Client, Thick Monitors, KVM's, Printers, Plotters Print Server Configurations, VOIP phone,<br>Desktop Image Management<br>Home Directory and Profile Support Services<br>E-mail Support Services<br>Software Support Services<br>Experience and/or knowledgeable with: Windows 7; Windows 10; Win11 Citrix; SMS; and SCCM</p>
<ul>
<li>Excellent troubleshooting capabilities</li>
<li>Strong communication skills</li>
<li>Strong work ethic and attention to detail</li>
<li>Strong writing skills (consistently document work completed)</li>
<li>Strong time management skills and ability to work flexible schedules to meet job requirements</li>
<li>Ability to move and lift computers, printers, monitors, and other hardware</li>
<li>Team player and willing to share knowledge and learn from others to ensure team's success</li>
<li>Enthusiasm and ability to adapt to new and changing technologies</li>
</ul>
<p><strong>What Would be Nice to Have</strong></p>
<ul>
<li>BA/BS with 8 years of experience or equivalent work experience</li>
</ul>
<p> </p>
<p><strong>Pay Range: </strong>At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.<br>We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.<br>Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.</p>
<ul>
<li>The pay range for this position is: $110,000 - $117,500</li>
</ul>
<p> </p>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p></p>
<p><strong>Pay Range: </strong>At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.<br>We’re proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth.<br>Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off.</p>
<p> </p>
<p></p></div><div class="title">Virginia Pay Range</div><div class="pay-range"><span>$110,000</span><span class="divider">—</span><span>$117,500 USD</span></div></div></div><div class="content-conclusion"><p id="isPasted"><strong>Why Choose GRVTY</strong></p>
<hr>
<p>The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We’re purpose-built to tackle the most entrenched, systemic national security issues around the world.</p>
<p>We partner with our customers to help them overcome challenges in every corner of technology and defense—including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives.</p>
<p>At GRVTY, we believe that when our employees thrive, our company thrives. That’s why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance.</p>
<p>• Robust health plan including medical, dental, and vision </p>
<p>• Health Savings Account with company contribution </p>
<p>• Annual Paid Time Off and Paid Holidays </p>
<p>• Paid Parental Leave </p>
<p>• 401k with generous company match </p>
<p>• Training and Development Opportunities </p>
<p>• Award Programs </p>
<p>• Variety of Company Sponsored Events</p>
<p> </p>
<p><strong>EEO Statement</strong></p>
<hr>
<p>GRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability. </p>
<p>Anyone requiring reasonable accommodations should email <a href="mailto:[email protected]" target="_blank">[email protected]</a> or call 703-544-7930 with requested details. A member of the HR team will respond to your request within 2 business days. </p>
<p><a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf" target="_blank">Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov)</a> </p>
<p>Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.</p>
<p> </p>
<p> </p></div>
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