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Hawthorne Residential Partners

Leasing & Live It Specialist (Leasing Consultant) at Hawthorne Residential Partners

904 West - 904 Gabriel Dr. - Greenville, NC - 27834Full-timeProperty StaffPosted about 1 month ago
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About the Role

<p></p> <p><strong>Leasing Consultant | Job Overview&nbsp;</strong></p> <p>At Hawthorne, Leasing Consultants are known as<strong>&nbsp;Leasing &amp; Live It Specialists</strong>—the face of the&nbsp; community and ambassadors of our<strong>&nbsp;Live It</strong>&nbsp;culture. This role is all about creating standout&nbsp; experiences and meaningful connections. Whether you’re leading engaging apartment tours,&nbsp; planning resident events, or responding to daily inquiries, your goal is to ensure every prospect and&nbsp; resident leaves feeling welcomed, supported, and excited to call Hawthorne home.&nbsp;&nbsp;</p> <p><strong>Leasing Consultant | Job Functions</strong>&nbsp;</p> <p><strong>Create Exceptional First Impressions&nbsp;</strong></p> <ul> <li>Greet prospective residents with warmth and professionalism&nbsp;&nbsp;</li> <li>Conduct personalized apartment tours that highlight the lifestyle and value of the&nbsp; community&nbsp;&nbsp;</li> <li>Respond to phone, email, and web inquiries promptly and thoroughly&nbsp;&nbsp;</li> </ul> <p><strong>Drive Leasing Success&nbsp;</strong></p> <ul> <li>Convert leads to leases through follow-up, relationship-building, and deep understanding&nbsp; of resident needs&nbsp;&nbsp;</li> <li>Complete leasing applications, verifications, and new move-in paperwork accurately&nbsp; • Contribute to community occupancy and renewal goals&nbsp;&nbsp;</li> </ul> <p><strong>Foster Resident Relationships</strong>&nbsp;</p> <ul> <li>Coordinate and attend resident events and community engagement initiatives&nbsp; • Respond to resident questions and concerns with empathy and efficiency&nbsp;</li> <li>Promote a clean, welcoming environment by helping maintain office and common areas&nbsp;&nbsp;</li> </ul> <p><strong>Build Brand &amp; Community Awareness&nbsp;</strong></p> <ul> <li>Assist in marketing the property through social media and Community outreach&nbsp; • Stay informed on local market trends and competitor properties&nbsp;&nbsp;</li> </ul> <p><strong>What Makes Someone SOAR in This Role?&nbsp;</strong></p> <ul> <li><strong>Positive Attitude:</strong>&nbsp;Enthusiastic, passionate, and driven within their day-to-day operations.</li> <li><strong>Clear Communicator</strong>: Confident in-person, over the phone, and online&nbsp;</li> <li><strong>People Service &amp; Customer-Focuse</strong>d: Daily commitment to providing excellent service by&nbsp; embracing our Live It culture of kindness, community and connection.&nbsp;&nbsp;</li> <li><strong>Persuasive:</strong>&nbsp;Naturally influential with a talent for connecting with people, overcoming&nbsp; objections, and inspiring prospects to choose Hawthorne as home.&nbsp;&nbsp;</li> <li><strong>Willingness to Learn</strong>: Embraces the ability to be coached on Hawthorne standard Live It&nbsp; practices ensuring our communities receive excellent support.&nbsp;&nbsp;</li> </ul> <p></p><div class="content-conclusion"><p><span style="font-size: 8pt;">Hawthorne is an equal opportunity employer.&nbsp;</span></p></div>