Vice President, Global Solutions Consulting & Professional Services at Navan

<p>Navan is seeking a dynamic and vision-driven&nbsp; <strong>VP of Global Solutions Consulting &amp; Professional Services to lead, scale, and optimize our enterprise post-sales delivery ecosystem</strong>. This person will be a key leader within the post-sales organization, driving both strategy, and high performance execution.</p> <p>At Navan, our Solutions Consulting (SC) organization is not a reactive support function; it is a high-impact, revenue-generating engine. You will own the strategic framework for client enablement—leading a critical organization across Solutions Consulting, Implementation, and Technical Integrations to ensure customers realize rapid time-to-value and maximum ROI from the Navan platform. &nbsp; You will work with our most important and complex global customers -&nbsp; driving implementation and change management for new clients; and ongoing optimization for our mature client base.&nbsp; You will also play a key role as ‘voice of the customer’ to inform our Product vision and roadmap. <br><br></p> <p><strong>What You’ll Do:</strong></p> <ul> <li><strong>Architect Global Strategy:</strong> Define and execute the long-term vision for a 30+ person global Solutions Consulting (SC), Professional Services and Technical Integrations organization, evolving the team into a strategic weapon for retention, implementation, and revenue growth.</li> <li><strong>Drive Financial Transformation:</strong> Lead the end-to-end implementation and change management strategy for the Navan Expense suite, re-engineering complex business processes for our clients to drive cost savings, user experience, visibility and efficient month-end close.</li> <li><strong>Strategic Value Engineering &amp; Account Retention:</strong> Serve as the executive technical lead for Navan’s most complex and mature accounts, performing deep-dive re-configurations, designing creative workarounds for unique business requirements, and leading "at-risk" interventions to secure and stabilize enterprise partnerships.&nbsp; Refine and evolve how Navan demonstrates and articulates client ROI.</li> <li><strong>Own Revenue &amp; Performance Levers:</strong> Be directly accountable for a revenue-aligned plan, driving direct impact through launch acceleration, retention, and&nbsp; professional services.</li> <li><strong>Act as the Strategic Bridge:</strong> Serve as the "Voice of the Customer" to Product and Engineering leadership, ensuring that client needs are embedded in the product roadmap and that the right things are prioritized.</li> <li><strong>Uplevel Executive Influence:</strong> Manage and influence senior-level stakeholders across Sales, Product, and Finance, driving the alignment and strategic clarity required to scale.</li> <li><strong>Scale an Elite Org:</strong> Recruit, develop, and inspire a multidisciplinary global team across, fostering a culture of extreme ownership and technical excellence.</li> </ul> <p>&nbsp;</p> <p><strong>What We’re Looking For:</strong></p> <ul> <li><strong>Hyper-Growth B2B Tech Leadership:</strong> 8-10+ years of experience leading post-sales delivery, solutions consulting, implementations, or technical account management within high-growth, fast-paced SaaS, Fintech, or B2B enterprise software companies.&nbsp;</li> <li><strong>Fintech &amp; Financial Fluency (Preferred):</strong>&nbsp; A deep understanding of the "Office of the CFO," including global expense management, multi-entity accounting, and the technical intricacies of fintech integrations.</li> <li><strong>Operational Rigor:</strong> A proven track record of managing a global P&amp;L and a 25+ person team, with the ability to build scalable processes that balance quality with high-velocity execution.</li> <li><strong>Strategic Versatility:</strong> An executive who can "fly at multiple altitudes"—capable of presenting a multi-year vision while also diving into the weeds of frontline client needs.</li> <li><strong>Communication &amp; Presence:</strong> Exceptional executive presence with the ability to navigate high-stakes negotiations and drive alignment across cross-functional partners.</li> <li><strong>Adaptability &amp; Speed:</strong> Comfort navigating the ambiguity of a hyper-growth environment, thriving in quick decision-making cycles, and aligning with Navan’s fast-paced, user-centric culture.</li> <li><strong>Education:</strong> Bachelor’s degree in Business or Finance preferred; MBA or CPA is a significant plus.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">The posted pay range represents the&nbsp;anticipated&nbsp;low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.<br><br>For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.</div><div class="title">Pay Range</div><div class="pay-range"><span>$243,750</span><span class="divider">&mdash;</span><span>$325,000 USD</span></div></div></div><div class="content-conclusion"><p>&nbsp;</p> <p>Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.&nbsp;</p> <p><strong>Human oversight:</strong>&nbsp;<span style="color: #000000; font-family: Arial, sans-serif;">Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.&nbsp;</span></p> <ul> <li> <p><strong>Your rights: </strong>If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email <a href="https://my.metaview.app/applications/opt-out?organization=15dd7e883f">here</a>. Your decision to do so will not affect how your candidacy is evaluated.&nbsp;</p> </li> </ul> <p>Please refer to our<a href="https://navan.com/candidate-privacy-notice"> Candidate Privacy Notice</a> for more information about our processing of personal data, and your rights.</p></div>