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Senior Solutions Consultant at Workato
New York, New YorkFull-timeSales and Customer SuccessPosted about 2 months ago
Apply with PipelineAbout the Role
<div class="content-intro"><h2><span style="color: rgb(8, 55, 99);"><strong>About Workato</strong></span></h2>
<p><span style="color: rgb(8, 55, 99);">Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit <span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.workato.com/" data-tooltip-link-label="undefined">workato.com</a>.</span></span></p>
<h2><span style="color: rgb(8, 55, 99);"><strong>Why join us?</strong></span></h2>
<p><span style="color: rgb(8, 55, 99);">Ultimately, Workato believes in fostering a <strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong>. We are driven by <strong>innovation </strong>and looking for<strong> team players </strong>who want to actively build our company. </span></p>
<p><span style="color: rgb(8, 55, 99);">But, we also believe in <strong>balancing productivity with self-care</strong>. That’s why we offer all of our employees a vibrant and dynamic work environment <span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="http://www.workato.com/careers">along with a multitude of benefits</a></span> they can enjoy inside and outside of their work lives. </span></p>
<p><span style="color: rgb(8, 55, 99);">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p>
<p><span style="color: rgb(8, 55, 99);">Also, feel free to check out why:</span></p>
<ul>
<li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12">Business Insider</a></span> named us an “enterprise startup to bet your career on”</span></li>
<li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><span style="color: rgb(0, 212, 216);"><a style="color: rgb(0, 212, 216);" href="https://www.forbes.com/cloud100/#a57477b5f941">Forbes’ Cloud 100</a></span> recognized us as one of the top 100 private cloud companies in the world</span></li>
<li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><a style="color: rgb(8, 55, 99);" href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="color: rgb(0, 212, 216);">Deloitte Tech Fast 500</span></a> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></li>
<li style="color: rgb(8, 55, 99);"><span style="color: rgb(8, 55, 99);"><a style="color: rgb(8, 55, 99);" href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="color: rgb(0, 212, 216);">Quartz</span></a> ranked us the #1 best company for remote workers</span></li>
</ul></div><h1><strong>Responsibilities</strong></h1>
<p>As a <strong>Senior Solutions Consultant</strong>, you will be part of Workato’s global solution consulting team and architecture community and own the technical alignment with the customer during the pre-sales lifecycle through workshops and interactions that define the customer’s future state for AI agents.</p>
<p><span style="font-weight: 400;">In this role, y</span><span style="font-weight: 400;">ou will also be responsible to:</span></p>
<ul>
<li>
<p>Be our customer’s most trusted advisors by realizing Workato’s value propositions and platform capabilities to achieve their business outcomes.</p>
</li>
<li>
<p>Own the technical diagnosis, prescription, and validation phases of the sales cycle and provide a consultative approach in advising customers.</p>
</li>
<li>
<p>Effectively team with AEs, Solution Architects, and other functions to evangelize our platform, approach, and architecture tailored to the customer’s business and drive the technical sales stages to completion.</p>
</li>
<li>
<p>Work in very close alignment with Customer Success to make the solution a reality for the customer.</p>
</li>
<li>
<p>Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management.</p>
</li>
<li>
<p>Sell the value of Workato products using multiple formats/channels, including phone, presentation, and live/online product demonstrations.</p>
</li>
<li>
<p>Create and deliver custom product demonstrations to support the sales cycle.</p>
</li>
<li>
<p>Perform business and technical discovery with customer prospects and be able to architect/build proposed solutions using Workato products.</p>
</li>
<li>
<p>Successfully manage and execute technical workshops and proof of concepts (POCs), on-site or remote.</p>
</li>
<li>
<p>Able to respond to functional and technical elements of RFIs/RFPs</p>
</li>
<li>
<p>Collect feedback from the field, synthesize, analyze, and channel it to product management and engineering for the product roadmap.</p>
</li>
<li>
<p>Responsible for representing the product to customers and at field events such as conferences, seminars, etc.</p>
</li>
<li>
<p>Support Marketing with developer marketing and evangelism activities, including writing blogs, participating in demo-driven webinars, and speaking at industry events.</p>
</li>
</ul>
<h1><strong>Requirements</strong></h1>
<h3><strong>Qualifications / Experience / Technical Skills</strong></h3>
<ul>
<li>
<p>BA/BS or equivalent education - Computer Science degree</p>
</li>
<li>
<p>6-10 years of solid pre-sales experience in a SaaS/iPaas organization</p>
</li>
<li>
<p>Hands-on experience with automation technologies, middleware, integration architecture patterns, web services technologies, enterprise messaging patterns, APIs, SOA, ESB, BPM, SDKs, Bots and Databases</p>
</li>
<li>
<p>Experience with cloud technologies - iPaaS, SaaS applications, cloud infrastructure</p>
</li>
<li>
<p>Hands on, practical working knowledge of SAP Integration and Orchestration approaches and technologies is required</p>
</li>
<li>
<p>Knowledge of integration and knowledge of Ruby programming plus</p>
</li>
</ul>
<h3><strong>Soft Skills / Personal Characteristics</strong></h3>
<ul>
<li>
<p>Ability to learn new concepts, technologies and solve problems.</p>
</li>
<li>
<p>Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done.</p>
</li>
<li>
<p>Excellent presentation abilities and composure in front of all levels of technical and business audiences.</p>
</li>
<li>
<p>Ability to lead architectural discussions.</p>
</li>
<li>
<p>A passion for technology and translating that passion into business impact for customers.</p>
</li>
<li>
<p>Excellent verbal and written communication skills, as well as presentation skills in front of all audiences.</p>
</li>
<li>
<p>Ability to travel as needed and to work flexible hours throughout the sales territory.</p>
</li>
</ul>
<p><strong>(REQ ID: 2923)</strong></p>
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