Mid-Enterprise Account Executive, Southern at Klaviyo

<div class="content-intro"><p><em>At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit <a class="_ymio1r31 _ypr0glyw _zcxs1o36 _mizu194a _1ah3dkaa _ra3xnqa1 _128mdkaa _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _ect4ttxp _syaz13af _1a3b18uv _4fpr8stv _5goinqa1 _f8pj13af _9oik18uv _1bnxglyw _jf4cnqa1 _30l313af _1nrm18uv _c2waglyw _1iohnqa1 _9h8h12zz _10531ra0 _1ien1ra0 _n0fx1ra0 _1vhv17z1" href="http://klaviyo.com/careers" data-renderer-mark="true">klaviyo.com/careers</a>&nbsp;to see how we empower creators to own their own destiny.</em></p></div><p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>About the Role</strong></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">At Klaviyo, we believe the businesses that own their customer relationships win. Our Sales team is how that belief becomes reality for some of the world's most ambitious brands—and we're growing our presence in Italy.</p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">We're looking for a Mid-Enterprise Account Executive based in Milan to help us bring Klaviyo to companies that are reimagining how they connect with their customers. You'll own the full sales cycle—from first conversation to signed agreement—selling into complex, multi-stakeholder organisations and partnering closely with Solutions, Customer Success, Product, and Engineering to deliver lasting value. This is a high-ownership role on a tenured, high-performing team, with real opportunity to shape Klaviyo's upmarket trajectory in the Italian market.</p> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>How You'll Make a Difference</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Transform workflows</strong> by putting AI at the center, building smarter systems and ways of working from the ground up.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Continuously experiment</strong> with AI tools—testing, learning, and sharing insights to keep the team ahead of the curve, and championing new applications that accelerate workflows and elevate quality responsibly.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Apply AI fluency</strong> to streamline your work and reinvest saved time into higher-impact selling activity.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Own the full sales cycle</strong>—from self-generated pipeline through prospecting, discovery, demo, negotiation, and close—with a focus on net-new mid-enterprise logos.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Build and execute</strong> territory and account strategies that drive long-term growth across your patch.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Partner cross-functionally</strong> with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience for every prospect.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Navigate complex, multi-stakeholder deals</strong> with clarity and confidence, translating Klaviyo's technical capabilities into business value.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Contribute to team culture</strong> by mentoring peers, sharing market intelligence, and raising the bar across the AE team.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>Feed insights back</strong> to Product and Engineering to help shape roadmap decisions based on what you're hearing in market.</li> </ul> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Who You Are</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You've already experimented with AI</strong> in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You use AI tools</strong> to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table—you don't wait to be told what to try.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You're based in Milan</strong> and available to be in-office three days per week.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You're fluent in both Italian and English</strong>—able to sell, negotiate, and build relationships with confidence in either language.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You bring 6+ years of closing experience</strong>, preferably in SaaS or MarTech, with a track record of winning net-new business from self-generated leads through to close.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You're comfortable in complex deals</strong>—experienced navigating multiple stakeholders, long cycles, and sophisticated buying processes without losing momentum.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You sell with technical confidence</strong>, translating product capability into business impact in a way that resonates with both technical evaluators and commercial decision-makers.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You're resilient and adaptable</strong>—energised by a fast-moving environment and willing to find a way forward when the path isn't obvious.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You're a natural relationship-builder</strong> with strong influencing skills and a genuine interest in your customers' success beyond the deal.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2"><strong>You're committed to the craft</strong>—curious, coachable, and invested in contributing to a high-trust, high-performance sales culture.</li> </ul> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Nice to Haves</strong></p> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with marketing automation, CDPs, or the broader MarTech ecosystem.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience selling into retail, ecommerce, or consumer brands.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Prior experience building or expanding a market presence in Italy.</li> </ul> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><strong>Why This Role Matters</strong></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]">Italy represents a significant and underpenetrated opportunity for Klaviyo. The <strong>Mid-Enterprise Account Executive</strong> in Milan will be central to how we build credibility and pipeline in one of Europe's most dynamic ecommerce markets—working with brands that are genuinely rethinking their marketing stack. If you want ownership, impact, and the chance to shape a market from the ground up, this is the role.</p> <hr class="border-border-200 border-t-0.5 my-3 mx-1.5"> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><em>Klaviyo is an Equal Opportunity Employer. We're committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.</em></p> <p class="font-claude-response-body break-words whitespace-normal leading-[1.7]"><em>#LI-Hybrid</em></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.</p> <p>In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.&nbsp;</p> <p>Your recruiter can provide more details about the specific salary/OTE&nbsp; range for your preferred location during the hiring process.</p></div><div class="title">Base Pay Range in Local Currency:</div><div class="pay-range"><span>€92.500</span><span class="divider">&mdash;</span><span>€92.500 EUR</span></div></div></div><div class="content-conclusion"><p><em>This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.</em></p> <p><strong>Get to Know Klaviyo</strong></p> <p>We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.</p> <p><em>AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.&nbsp;</em></p> <p><em>By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our&nbsp;<a href="https://www.klaviyo.com/careers/ai-guidance" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.klaviyo.com/careers/ai-guidance&amp;source=gmail&amp;ust=1761072778777000&amp;usg=AOvVaw0auUcRqeYRczM9UoXAKldj">Guidelines for using AI in the Klaviyo interview Process</a>. For more information about how we process your personal data, see our&nbsp;<a href="https://www.klaviyo.com/legal/job-applicant-privacy-notice" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.klaviyo.com/legal/job-applicant-privacy-notice&amp;source=gmail&amp;ust=1761072778777000&amp;usg=AOvVaw1axMoReIM1qwTbmaPcLI_b">Job Applicant Privacy Notice</a>.<br></em></p> <p><em>Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.</em></p> <div id="1737752197.414839" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1737752197.414839"> <div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--default"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__right" data-qa="message_content"> <div class="c-message_kit__blocks c-message_kit__blocks--rich_text"> <div class="c-message__message_blocks c-message__message_blocks--rich_text" data-qa="message-text"> <div class="p-block_kit_renderer" data-qa="block-kit-renderer"> <div class="p-block_kit_renderer__block_wrapper p-block_kit_renderer__block_wrapper--first"> <div class="p-rich_text_block"> <div class="p-rich_text_section"><em data-stringify-type="italic">IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.</em></div> <div class="p-rich_text_section">&nbsp;</div> <div class="p-rich_text_section"><strong data-stringify-type="bold">By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice.&nbsp; If you do not wish for Klaviyo to process your Personal Data, please do not submit an application.<em data-stringify-type="italic">&nbsp; </em></strong><em data-stringify-type="italic">You can find our Job Applicant Privacy Notice&nbsp;</em><em data-stringify-type="italic"><a class="c-link" href="https://www.klaviyo.com/legal/job-applicant-privacy-notice" target="_blank" data-stringify-link="https://www.klaviyo.com/legal/job-applicant-privacy-notice" data-sk="tooltip_parent">here</a></em><em data-stringify-type="italic">&nbsp;and <a href="https://www.klaviyo.com/fr/legal/job-applicant-privacy-notice">here</a> (FR).</em></div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> </div> <div id="1737477146.268809" class="c-virtual_list__item" data-qa="virtual-list-item" data-item-key="1737477146.268809"> <div class="c-message_kit__background p-message_pane_message__message c-message_kit__message" data-qa="message_container" data-qa-unprocessed="false" data-qa-placeholder="false"> <div class="c-message_kit__hover" data-qa-hover="true"> <div class="c-message_kit__actions c-message_kit__actions--above"> <div class="c-message_kit__gutter"> <div class="c-message_kit__gutter__left">&nbsp;</div> </div> </div> </div> </div> </div></div>