Collections Specialist at Cargomatic

<h1 data-start="70" data-end="96">Collections Specialist</h1> <p data-start="97" data-end="190">Accounts Receivable Customer Reconciliation Analyst<br data-start="148" data-end="151">Cargomatic Inc.<br data-start="166" data-end="169">Location: Norfolk, VA</p> <p data-start="192" data-end="549"><strong>About Us</strong><br data-start="200" data-end="203">Cargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With more than 500 employees nationwide and a rapidly growing network of freight subsidiaries, we remain committed to innovation, customer success, and building a dynamic, inclusive workplace.</p> <p data-start="551" data-end="951"><strong>Role Overview</strong><br data-start="564" data-end="567">We are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our Norfolk-based Finance team. This role plays a critical part in reconciling high-volume customer accounts, analyzing variances, and ensuring the accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical, with strong Excel and reconciliation skills.</p> <p data-start="953" data-end="975"><strong>Key Responsibilities</strong></p> <ul data-start="976" data-end="1629"> <li data-start="976" data-end="1078"> <p data-start="978" data-end="1078">Review and research a high volume of transactions, documenting issues and identifying root causes.</p> </li> <li data-start="1079" data-end="1169"> <p data-start="1081" data-end="1169">Perform weekly and month-end reconciliations and roll-forward analysis on AR accounts.</p> </li> <li data-start="1170" data-end="1262"> <p data-start="1172" data-end="1262">Partner with operations and customers to resolve short/over payments and unapplied cash.</p> </li> <li data-start="1263" data-end="1347"> <p data-start="1265" data-end="1347">Prepare and process account adjustments to ensure accuracy of financial records.</p> </li> <li data-start="1348" data-end="1457"> <p data-start="1350" data-end="1457">Utilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting.</p> </li> <li data-start="1458" data-end="1558"> <p data-start="1460" data-end="1558">Collaborate with internal teams to improve invoicing, reporting, and financial process controls.</p> </li> <li data-start="1559" data-end="1629"> <p data-start="1561" data-end="1629">Provide excellent customer service regarding AR account inquiries.</p> </li> </ul> <p data-start="1631" data-end="1647"><strong>Qualifications</strong></p> <ul data-start="1648" data-end="2064"> <li data-start="1648" data-end="1724"> <p data-start="1650" data-end="1724">Bachelor’s or Associate Degree in Accounting, Finance, or related field.</p> </li> <li data-start="1725" data-end="1835"> <p data-start="1727" data-end="1835">3+ years of AR, reconciliation, or collections experience (transportation/logistics experience is a plus).</p> </li> <li data-start="1836" data-end="1901"> <p data-start="1838" data-end="1901">Strong Excel skills (pivot tables, macros, VBA, Power Query).</p> </li> <li data-start="1902" data-end="1982"> <p data-start="1904" data-end="1982">Experience reconciling and collecting on large or complex customer accounts.</p> </li> <li data-start="1983" data-end="2064"> <p data-start="1985" data-end="2064">Highly detail-oriented, with strong problem-solving and communication skills.</p> </li> </ul> <p data-start="2066" data-end="2081"><strong>What We Offer</strong></p> <ul data-start="2082" data-end="2265"> <li data-start="2082" data-end="2126"> <p data-start="2084" data-end="2126">Competitive pay: $70,000 – $80,000/year.</p> </li> <li data-start="2127" data-end="2169"> <p data-start="2129" data-end="2169">Medical, dental, and vision insurance.</p> </li> <li data-start="2170" data-end="2187"> <p data-start="2172" data-end="2187">Flexible PTO.</p> </li> <li data-start="2188" data-end="2265"> <p data-start="2190" data-end="2265">Opportunities for career growth in a fast-scaling logistics organization.</p> </li> </ul>