CRO Specialist at Proton.ai

<p><span style="font-size: 12pt;"><strong>Join Proton and build a better internet where privacy is the default</strong></span></p> <p><strong>Join Proton and build a better internet where privacy is the default</strong></p> <p class="Lexical__paragraph">Proton was founded in 2014 by scientists from CERN on a simple truth: <strong><strong class="Lexical__textBold">privacy is a fundamental human right</strong></strong>. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!</p> <p class="Lexical__paragraph">We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of.&nbsp;</p> <p><span style="font-size: 12pt;"><span style="font-size: 10pt;"><span class="TextRun SCXP96911575 BCX0"><span class="NormalTextRun SCXP96911575 BCX0"><span class="inline-comment-marker" data-ref="df41d9b1-a4e5-469e-b94c-9c31cb38a786">Check our&nbsp;<strong>social media pages</strong>&nbsp;to learn more about us:&nbsp;<a class="external-link" href="https://x.com/ProtonPrivacy">Twitter</a>,&nbsp;<a class="external-link" href="https://www.reddit.com/r/ProtonMail/">Reddit</a>,&nbsp;<a class="external-link" href="https://www.instagram.com/protonprivacy/">Instagram</a>.</span></span></span></span></span></p> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong><strong class="Lexical__textBold">Role overview</strong></strong></span></p> <p><span style="font-size: 10pt;">We are looking for a CRO (Conversion Rate Optimisation) Specialist to support Proton’s Marketing team in improving conversion across our marketing websites and landing pages, spanning traffic from SEO, performance marketing, affiliates, and partnerships.​</span><br><span style="font-size: 10pt;">You will help run a steady cadence of experiments and landing-page iterations that improve key funnels such as acquisition, sign-up, and upgrade, ensuring tests are well-scoped, properly measured, and clearly documented.​</span><br><span style="font-size: 12pt;"><span style="font-size: 10pt;">You will collaborate closely with Design, Engineering, Product, and Analytics teams plus channel owners, to turn insights into high-quality tests and ship changes that measurably improve user outcomes.​</span></span></p> <p><span style="font-size: 12pt;"><strong><strong class="Lexical__textBold">What you’ll do</strong></strong></span></p> <ul class="Lexical__ul Lexical__ul--depth-1"> <li class="Lexical__listItem" style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">Be part of end-to-end experiment scoping and preparation by helping write and refine hypotheses, draft experiment briefs, align with the team on primary metrics and key guardrails, and translate requirements into the landing page/page-variant updates needed ahead of launch.</span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="2"><span style="font-size: 10pt;">Work in close alignment with the Data/Analytics team to review funnel performance, understand drop-offs and bottlenecks, and translate insights into prioritized test ideas and clear next actions.</span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Coordinate with Product, Engineering, and Analytics to align on measurement needs (events, tracking plans, tagging assumptions, dashboards) so experiment readouts are reliable and consistent.</span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Partner with Design, Content, and marketing channel owners to adapt landing page messaging and structure to match traffic intent and channel needs (Organic, Performance Marketing, Affiliates, and Influencers).</span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="5"><span style="font-size: 10pt;"><strong><strong class="Lexical__textBold">Create, iterate on, and QA landing pages and experiment variants in the page/content publishing workflow, ensuring consistency across devices and key entry points.</strong></strong></span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="6"><span style="font-size: 10pt;">Document experiment outcomes, decisions, and learnings in a structured way so insights compound over time and enable faster iteration across future tests and teams.</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Job requirements</strong></span></p> <ul class="Lexical__ul Lexical__ul--depth-1"> <li class="Lexical__listItem" style="font-size: 10pt;" value="1"><span style="font-size: 10pt;">An experimentation mindset: you are curious, structured, and guided by a user-first mindset, focusing on measurable improvements across acquisition, sign-up, checkout, and upgrade funnels.</span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="2"><span style="font-size: 10pt;"><span class="Lexical__textBold">1 to 3 years of experience in&nbsp;conversion rate optimization&nbsp;and experimentation, </span><u><span class="Lexical__textBold Lexical__textUnderline">with exposure</span></u><span class="Lexical__textBold"> to at least one of the following areas: growth, lifecycle, or performance marketing, and clear examples of measurable conversion impact.</span></span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="3"><span style="font-size: 10pt;">Ability to translate insights into clear hypotheses, define primary metrics and guardrails, and support A/B tests through launch, QA, and readout.</span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="4"><span style="font-size: 10pt;">Solid analytical foundations: comfortable reviewing funnel performance, spotting drop-offs, and turning results into prioritised next actions with Data/Analytics.</span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="5"><span style="font-size: 10pt;">Tracking and measurement literacy: able to align with Product and Engineering on events, tagging assumptions, and dashboards so results are reliable.</span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="6"><span style="font-size: 10pt;"><strong><strong class="Lexical__textBold">Hands-on landing page optimisation: build, iterate, and QA pages and variants in a CMS/page builder, with strong attention to detail across devices.</strong></strong></span></li> <li class="Lexical__listItem" style="font-size: 10pt;" value="7"><span style="font-size: 10pt;">Strong cross-functional collaboration and documentation: coordinate with Design, Engineering, Product, and channel owners, and document learnings so iteration gets faster.​</span></li> </ul> <p><span style="font-size: 12pt;"><strong>What We Offer</strong></span></p> <ul class="Lexical__ul Lexical__ul--depth-1"> <li class="Lexical__listItem" value="1"><strong><strong class="Lexical__textBold">Work that Matters:</strong></strong>&nbsp;millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact <a class="Lexical__link" href="https://proton.me/about/impact">here</a>)</li> <li class="Lexical__listItem" value="2"><strong><strong class="Lexical__textBold">Work with smart and dedicated people -&nbsp;</strong></strong>Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.</li> <li class="Lexical__listItem" value="3"><strong><strong class="Lexical__textBold">Technology:</strong></strong>&nbsp;you'll get the right hardware and the right software you need to do your best work.</li> <li class="Lexical__listItem" value="4"><strong><strong class="Lexical__textBold">Learning &amp; Development:</strong></strong>&nbsp;we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.</li> <li class="Lexical__listItem" value="5"><strong><strong class="Lexical__textBold">Employee Benefits:</strong></strong>&nbsp;your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day</li> <li class="Lexical__listItem" value="6"><strong><strong class="Lexical__textBold">Stock Options:</strong></strong>&nbsp;at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.</li> <li class="Lexical__listItem" value="7"><strong><strong class="Lexical__textBold">In-Person Collaboration:</strong></strong> Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building</li> <li class="Lexical__listItem" value="8"><strong><strong class="Lexical__textBold">Food:</strong></strong>&nbsp;Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.</li> <li class="Lexical__listItem" value="9"><strong><strong class="Lexical__textBold">Transport:&nbsp;</strong></strong>getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.</li> <li class="Lexical__listItem" value="10"><strong><strong class="Lexical__textBold">Flexible Working:</strong></strong>&nbsp;you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.</li> </ul> <p><strong>Check our social media to learn more about Proton:&nbsp;</strong></p> <p><strong><a class="external-link" href="https://www.linkedin.com/company/protonprivacy/">LinkedIn</a>&nbsp;,</strong><strong><a class="external-link" href="https://www.reddit.com/r/ProtonMail/">Reddit</a>&nbsp;,</strong><strong><a class="external-link" href="https://x.com/intent/user?screen_name=ProtonPrivacy">X</a>,&nbsp;</strong><strong><a class="external-link" href="https://www.youtube.com/@ProtonAG">YouTube</a></strong></p> <p><strong>Our Commitment to Diversity and Inclusion</strong></p> <p>At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.</p> <p>If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.</p> <p><strong>Candidate Privacy Notice</strong></p> <p>When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their&nbsp;<a class="external-link" href="https://www.greenhouse.com/privacy-policy">Service Privacy Policy.</a>&nbsp;This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.</p> <p>If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team at [email protected].</p> <p><em>Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.</em></p> <p><em>To learn more about our privacy policy, please visit&nbsp;</em><a class="external-link" href="https://boards.eu.greenhouse.io/protongdpr"><em>our privacy policy page</em></a><em>.</em></p> <p>#LI-ONSITE</p>