Managing Principal -Project Program Portfolio Mgmt - Portfolio Manager at Capco

<p>Managing Principal – Banking Transformation &amp; Team Leadership (Chennai)</p> <h1>Role Overview</h1> <p>As a Managing Principal at Capco, you will be a senior leader responsible for driving client growth, leading complex transformation programmes, and shaping strategic direction across Tier 1 banking clients. You will combine deep domain expertise, delivery leadership, and commercial acumen to deliver measurable business outcomes.</p> <p>This role will play a critical leadership role in expanding Capco's footprint in India, working closely with APAC leadership to deliver large-scale banking transformation programmes and build sustainable, high-performing teams. Experience in workforce transformation and operating model optimisation would be advantageous.</p> <h1>Key Responsibilities</h1> <h2>Client Leadership &amp; Growth</h2> <ul> <li>Build and manage C-level relationships across banking clients (WRB, Corporate, Operations, Technology).</li> <li>Support origination and closing large transformation deals (primarily in Operations &amp; Technology).</li> <li>Define and lead account growth strategy, including pipeline development and GTM propositions.</li> <li>Act as a trusted advisor on banking transformation, operational excellence, and workforce strategy.</li> </ul> <h2>Programme &amp; Delivery Leadership</h2> <ul> <li>Lead complex, multi-year transformation programmes across operations &amp; technology.</li> <li>Drive design and implementation of target operating models, including process, technology, and workforce.</li> <li>Ensure delivery excellence through strong governance, risk management, and KPI tracking.</li> <li>Mobilise cross-functional teams (onshore/offshore) to deliver outcomes at scale.</li> </ul> <h2>People &amp; Practice Leadership</h2> <ul> <li>Build and scale high-performing consulting teams in Chennai and broader India.</li> <li>Own capability development and workforce planning and support hiring aligned to growth ambitions.</li> <li>Mentor team and lead capability build across key areas (programme delivery, workforce management, operations).</li> </ul> <h2>Commercial &amp; Business Management</h2> <ul> <li>Drive revenue growth, utilisation, and margin improvement.</li> <li>Write SoWs / manage changes to SoWs as required and manage onboarding for the team.</li> <li>Ensure strong financial governance across engagements (pricing, cost management, delivery efficiency).</li> </ul> <h2>Workforce &amp; Operating Model Transformation (Desirable Experience)</h2> <p>Candidates with experience in workforce transformation, workforce management, capacity planning, or operating model optimisation may have opportunities to support related client initiatives.</p> <ul> <li>Exposure to enterprise workforce forecasting and capacity planning frameworks.</li> <li>Experience supporting workforce transformation and operating model initiatives.</li> <li>Understanding of workforce management processes, governance, and tooling.</li> <li>Ability to leverage workforce and operational data to inform decision-making.</li> <li>Exposure to workforce supply-demand planning, resource optimisation, and capacity management.</li> <li>Experience presenting workforce insights and recommendations to senior stakeholders.</li> </ul> <h1>Experience &amp; Qualifications</h1> <ul> <li>15+ years of consulting experience in financial services (banking).</li> <li>Proven senior leadership experience (Director / Managing Principal).</li> <li>Strong experience in large-scale transformation programmes (Ops, Tech, Data).</li> </ul> <h1>Domain Expertise</h1> <ul> <li>Deep expertise in banking Transformation, Operations or Technology.</li> <li>Experience in Target Operating Model design and implementation.</li> <li>Strong understanding of workforce transformation, automation and AI impact.</li> <li>The ideal candidate would also have experience / exposure in Workforce / Capacity Management.</li> </ul> <h1>India / APAC Expectations</h1> <ul> <li>Experience working across global delivery models including India hubs.</li> <li>Strong network within Indian banking ecosystem or GCC environment.</li> <li>Experience building and scaling teams in India.</li> </ul> <h1>Leadership &amp; Personal Attributes</h1> <ul> <li>Strong executive presence and stakeholder influence.</li> <li>Commercial mindset balancing growth and delivery.</li> <li>Strategic thinker with execution focus.</li> <li>Collaborative leadership across geographies.</li> <li>Passion for developing high-performing teams.</li> </ul> <h1>Success Measures</h1> <ul> <li>Delivery quality and client satisfaction.</li> <li>Practice capability build and team growth.</li> <li>Successful delivery of transformation outcomes, including operational efficiency, productivity improvement, and organisational effectiveness where applicable.</li> <li>Revenue growth and margin management.</li> </ul>