
Senior Salesforce Administrator at DigiCert
Cape TownFull-timeFinancePosted 2 months ago
Apply with PipelineAbout the Role
<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at <a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p style="line-height: 1.4;"> </p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job summary</strong></span></p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As a Senior Salesforce Administrator, you will support the Manager, Sales Systems and Lead Salesforce Admin in delivering high‑quality declarative solutions and maintaining operational hygiene across Sales, Service, Revenue, and Experience Cloud. You’ll take on execution‑heavy work (Flows, validation rules, permissions, user support, data quality) so the team can move faster while maintaining high standards. </span></p>
<p style="line-height: 1.4;"> </p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Configure and maintain Sales Cloud, Service Cloud, Revenue Cloud (CPQ), Experience Cloud </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Build record‑triggered Flows and reusable subflows; apply naming/versioning standards </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Migrate legacy automation to Flows; implement guardrails (fault paths, error handling, test plans) </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Execute smaller enhancements independently; manage data hygiene (duplicate prevention, validation) </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Document changes and follow governance standards (UAT scripts, deployment notes) </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Coordinate with engineering for Flow vs Apex decisions; raise performance or scalability concerns early </span></li>
</ul>
<p style="line-height: 1.4;"> </p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will have</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">4–7+ years of Salesforce administration experience </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong declarative automation skills (Flows, validation rules, permission sets) and debugging discipline </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Familiarity with CPQ/quoting processes and Service Cloud/Experience Cloud </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Clear written communication, attention to detail, and comfort with release‑managed workflows </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Jira/Confluence proficiency </span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Salesforce Certified Administrator Certification (Admin I)</span></li>
</ul>
<p style="line-height: 1.4;"> </p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Nice to have</strong></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Revenue Cloud Advanced experience</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Revenue Cloud Billing experience</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Git fundamentals</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Salesforce Certifications: Advanced Administrator, Platform App Builder, CPQ Specialist, Sales Cloud Consultant</span></li>
</ul>
<p style="line-height: 1.4;"> </p>
<p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits</strong></span></p>
<ul>
<li><span data-contrast="auto">Competitive compensation and comprehensive benefits package </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Generous paid time off, including holidays and additional leave options </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Family-friendly leave policies, including maternity, paternity, and other supportive leave programs </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Health and wellness support, including medical </span><em><span data-contrast="auto">cover</span></em><span data-contrast="auto"> (where applicable), gym reimbursements, and mental well-being resources </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Pension, life insurance, and income protection benefits (location dependent) </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Employee Assistance Program with 24/7 confidential support for employees and their families </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Education assistance and professional development opportunities </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Access to LinkedIn Learning and continuous learning resources </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Employee referral bonus program and additional company perks and discounts </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
<li><span data-contrast="auto">Business travel insurance and global employee support programs</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>
</ul>
<p style="line-height: 1.4;"> </p>
<p style="margin: 0in; font-family: Calibri; font-size: 11pt; line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-KK1</span></p>
<p style="line-height: 1.4;"> </p>
<p style="line-height: 1.4;"><span id="__symantecMPKIClientDetector" style="display: none; font-family: arial, helvetica, sans-serif; font-size: 12pt;">__PRESENT</span></p>
<p style="line-height: 1.4;"><span id="__symantecMPKIClientDetector" style="display: none; font-family: arial, helvetica, sans-serif; font-size: 12pt;">__PRESENT</span></p>
<p style="line-height: 1.4;"><span id="__symantecMPKIClientDetector" style="display: none; font-family: arial, helvetica, sans-serif; font-size: 12pt;">__PRESENT</span></p>
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