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DigiCert

Senior Salesforce Administrator at DigiCert

Cape TownFull-timeFinancePosted 2 months ago
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About the Role

<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at&nbsp;<a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job summary</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">As a&nbsp;Senior Salesforce Administrator, you will support the Manager, Sales Systems and Lead Salesforce Admin in delivering high‑quality declarative solutions and&nbsp;maintaining&nbsp;operational hygiene across Sales, Service, Revenue, and Experience Cloud.&nbsp;You’ll&nbsp;take on execution‑heavy work (Flows, validation rules, permissions, user support, data quality) so the team can move faster while&nbsp;maintaining&nbsp;high standards.&nbsp;</span></p> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Configure and&nbsp;maintain&nbsp;Sales Cloud, Service Cloud, Revenue Cloud (CPQ), Experience Cloud&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Build&nbsp;record‑triggered Flows&nbsp;and reusable&nbsp;subflows; apply naming/versioning standards&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Migrate legacy automation to Flows; implement guardrails (fault paths, error handling, test plans)&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Execute smaller enhancements independently; manage&nbsp;data hygiene&nbsp;(duplicate prevention, validation)&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Document changes and follow governance standards (UAT scripts, deployment notes)&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Coordinate with engineering for&nbsp;Flow vs Apex&nbsp;decisions; raise performance or scalability concerns early&nbsp;</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will have</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">4–7+ years&nbsp;of Salesforce administration experience&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong declarative automation skills (Flows, validation rules, permission sets) and debugging discipline&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Familiarity with CPQ/quoting processes and Service Cloud/Experience Cloud&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Clear written communication, attention to detail, and comfort with release‑managed workflows&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Jira/Confluence&nbsp;proficiency&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Salesforce Certified Administrator Certification (Admin I)</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Nice to have</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Revenue Cloud Advanced experience</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Revenue Cloud Billing experience</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Git fundamentals</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Salesforce Certifications: Advanced Administrator, Platform App Builder, CPQ Specialist, Sales Cloud Consultant</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Benefits</strong></span></p> <ul> <li><span data-contrast="auto">Competitive compensation and comprehensive benefits package&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Generous paid time off, including holidays and&nbsp;additional&nbsp;leave options&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Family-friendly leave policies, including maternity, paternity, and other supportive leave programs&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Health and wellness support, including medical&nbsp;</span><em><span data-contrast="auto">cover</span></em><span data-contrast="auto">&nbsp;(where applicable), gym reimbursements, and mental well-being resources&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Pension, life insurance, and income protection benefits (location dependent)&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Employee Assistance Program with 24/7 confidential support for employees and their families&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Education&nbsp;assistance&nbsp;and professional development opportunities&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Access to LinkedIn Learning and continuous learning resources&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Employee referral bonus program and&nbsp;additional&nbsp;company&nbsp;perks&nbsp;and discounts&nbsp;</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> <li><span data-contrast="auto">Business travel insurance and global employee support programs</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}">&nbsp;</span></li> </ul> <p style="line-height: 1.4;">&nbsp;</p> <p style="margin: 0in; font-family: Calibri; font-size: 11pt; line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">#LI-KK1</span></p> <p style="line-height: 1.4;">&nbsp;</p> <p style="line-height: 1.4;"><span id="__symantecMPKIClientDetector" style="display: none; font-family: arial, helvetica, sans-serif; font-size: 12pt;">__PRESENT</span></p> <p style="line-height: 1.4;"><span id="__symantecMPKIClientDetector" style="display: none; font-family: arial, helvetica, sans-serif; font-size: 12pt;">__PRESENT</span></p> <p style="line-height: 1.4;"><span id="__symantecMPKIClientDetector" style="display: none; font-family: arial, helvetica, sans-serif; font-size: 12pt;">__PRESENT</span></p>

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