Quality Assurance Officer at HelloFresh

<h2><strong>Job Description</strong></h2> <p>As our <strong>QA Officer</strong>, you will be right at the heart of the action in <strong>Karawatha, Brisbane</strong>. Reporting directly to the Quality Assurance Manager, you will take full ownership of hands-on quality verification, uphold plant compliance, and safeguard world-class food safety standards across every operational shift. If you are eager to learn, make an immediate impact, and grow your career this is the perfect opportunity.</p> <p><strong>You will…</strong></p> <ul> <li>Monitor Quality Controller and operational staff verification activities, including daily CCP audits, highlighting issues in real time.</li> <li>Oversee general plant GMP and conduct pre-operational checks post-cleaning to verify effectiveness.</li> <li>Investigate non-conforming products, foreign objects, and raw material defects through root cause analysis and risk assessment.</li> <li>Deliver toolbox training, coaching, and mentoring to production and packing staff across departments.</li> <li>Raise corrective action reports for major process deviations and follow up to ensure resolution.</li> <li>Conduct handover discussions with incoming QC/QA staff and submit daily reports to management.</li> <li>Perform internal audits, calibration, and sanitation verification activities across 24/7 rotating shifts.</li> </ul> <p><strong>You have/are…</strong></p> <ul> <li>Minimum 1 year of practical food industry experience in QA/QC roles.</li> <li>Sound knowledge and practical application of HACCP, GMP, and GFSI standards (e.g., BRC).</li> <li>Proficiency in Microsoft Office applications (Excel, Word, Outlook), Google Sheets, and AI tools.</li> <li>Strong communication, root cause analysis, proactivity, and risk assessment skills across all levels.</li> <li>Full availability and flexibility to commit to a 24/7 rotating roster covering morning, afternoon, and night shifts across Monday to Sunday.</li> <li>Degree in Food Science/Technology or related field (desirable).</li> </ul> <p><strong>Why You’ll Love Working With Us…</strong></p> <ul> <li><strong>Make a Genuine Impact: </strong>Drive real change and help elevate quality standards at one of the world's fastest-growing food tech pioneers.</li> <li><strong>Accelerate Your Career: </strong>Unlock clear growth pathways and dynamic internal mobility across our operational and quality divisions.</li> <li><strong>Great Rewards: </strong>Enjoy weekly pay paired with fantastic, long-term perks that come with working for a leading global brand.</li> <li><strong>Generous Discounts: </strong>Save big with an exclusive 40% discount on Youfoodz products for you and your family.</li> <li><strong>Free Onsite Meals: </strong>Fuel your shift with delicious, fresh meals provided free of charge on duty.</li> <li><strong>Hassle-Free Commute: </strong>Take advantage of convenient, free on-site parking at our Karawatha facility.</li> <li><strong>Continuous Development: </strong>Benefit from tailored shift-rotation training, ongoing skill development, and structured career progression pathways.</li> </ul> <p><strong>Start Date: </strong>Immediately available (notice periods accepted)</p> <p><strong>Duration: </strong>Permanent full-time role (Must have full work rights in Australia)</p> <p><strong>Location: </strong>Karawatha, Brisbane - Onsite Parking</p> <p><strong>Salary: </strong>Competitive salary &amp; employee benefits</p> <p>#youfoodz #LI-Onsite</p>