Analyst II, Core Ops at Alma

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.</span></p> <div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><a href="https://helloalma.com/" target="_blank">Website</a></span></div> <div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><a href="https://boards.greenhouse.io/alma" target="_blank">Job Board</a></span></div> <div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><a href="https://docs.google.com/document/d/1cg1oEuMmxHsRw_45o0pANQycrwKJjub3_EdQDtEnrAc/edit" target="_blank">Values</a></span></div> <div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><a href="https://drive.google.com/file/d/1-BIGrWstawQLTr8aFmmbjMXBA4YaYsVK/view?usp=sharing" target="_blank">Candidate Interview Guide&nbsp;</a></span></div> <div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content">&nbsp;</div> <div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content"><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">---</span></div> <div class="c-message__content c-message__content--feature_sonic_inputs" data-qa="message_content">&nbsp;</div></div><p><span style="font-size: 12pt;">As a Senior Business Intelligence Associate at Alma, you will help the BI team and Alma accomplish its mission of providing accessible and affordable mental health care.&nbsp; You will do this by analyzing, designing, building, and growing our reporting and insights.&nbsp; You will support the BI vision to become the go-to resource for reporting on Alma’s business data and will be responsible for creating reporting that is accurate, accessible, understandable, and impactful, supporting our strategy to consolidate reporting from manual, time-intensive work to more centralized and accessible sources that empower stakeholders with data on demand.</span></p> <p><span style="font-size: 12pt;">You should thrive in the opportunity to provide data-driven solutions to challenging business questions, translating complex data, both quantitative and qualitative, from a variety of sources into actionable and impactful insights. The role will be highly cross-functional, working in a centralized Business Intelligence team and collaborating across teams to execute key projects.&nbsp;&nbsp;</span></p> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong>What you’ll do:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Build and maintain interactive reports and dashboards and develop data models from multiple data sources&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Analyze historical data to create impactful insights and provide actionable recommendations to key priorities for stakeholders at all levels</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop a deep understanding of Alma’s business and data to empower more effective decisions. Be the expert on where to find data to solve business challenges in your domain.&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proactively identify opportunities for increased efficiency in current processes</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support and execute the BI team’s mission and strategy</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Act as a liaison for data between the business and Engineering to help advocate for and prioritize improvements in our data capabilities</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Who you are:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You have 2-5 years of experience working in data analytics, preferably used to embracing change in a high-growth start up environment</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You are fluent in SQL, as you’ll need to use SQL daily and at an intermediate level to query data directly from our data warehouse. Ideal candidates will have experience in dbt or data modeling.&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You have experience working with a BI Tools (like Tableau, Looker,Lightdash or equivalent). You are starting to explore and leverage AI to accelerate your workflows.&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You are naturally curious and a self-starter who makes a habit of asking questions and solving ambiguous problems by analyzing and using data with great attention to detail</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">You can communicate complex concepts to a variety of stakeholders</span></li> </ul> <p><span style="font-size: 12pt;"><strong>Benefits:</strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">We’re a remote-first company</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Health insurance plans through Aetna (medical and dental) and MetLife (vision), including FSA and HSA plans</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">401K plan (ADP)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monthly therapy and wellness stipends</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monthly co-working space membership stipend</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Monthly work-from-home stipend</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Financial wellness benefits through Northstar</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Pet discount program through United Pet Care</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Financial perks and rewards through BenefitHub</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">EAP access through Aetna</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">One-time home office stipend to set up your home office</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Comprehensive parental leave plans</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">12 paid holidays and 1 Alma Give Back Day</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Flexible PTO&nbsp;</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-weight: 400;">Salary Band: $101,200 - $115,000</span></span></p> <p><span style="font-weight: 400; font-size: 12pt; font-family: helvetica, arial, sans-serif;">All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.</span></p><div class="content-conclusion"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Learn more about how Alma handles applicant data by reading Alma's&nbsp;<a class="c-link" href="https://helloalma.com/applicant-privacy-policy/" target="_blank" data-stringify-link="https://helloalma.com/applicant-privacy-policy/" data-sk="tooltip_parent">Applicant Privacy Notice</a>.</span></p></div>