Network Engineer at Office Ally

Hybrid - Vancouver, WAFull-timeInformation TechnologyPosted about 2 months ago

About the Role

<div class="content-intro">About Us  At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care. In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners. At the core of our company are four key values that guide our mission and work:  <ul> <li>Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects. </li> <li>Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions. </li> <li>Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology. </li> <li>Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. </li> </ul></div>  About the Role  The Network Engineer is responsible for designing, managing, and securing our enterprise network infrastructure. This is a hands-on role serving as the primary technical owner of our network stack spanning Palo Alto firewalls, F5 load balancers, DNS, NGINX reverse proxies, and Ubiquiti-based office networking, ensuring high availability, performance, and security across our data center, cloud, and office environments. This role works closely with cloud engineering, security, and application teams to deliver a reliable, well-segmented network fabric that supports our business operations and compliance obligations including SOC 2 and HIPAA. What You’ll Do  Firewall & Perimeter Security <ul> <li>Administer and maintain Palo Alto Networks firewalls (PA-Series, VM-Series) and Panorama for centralized policy management</li> <li>Design and enforce security policy rulesets, NAT policies, application-based controls, and URL filtering using PAN-OS</li> <li>Manage GlobalProtect VPN for remote access, including gateway configuration, split tunneling, and MFA integration</li> <li>Configure and maintain IPsec VPN tunnels for site-to-site connectivity with data centers and cloud environments</li> <li>Operate and tune Palo Alto HA pairs, monitor threat logs, and respond to firewall-identified incidents</li> <li>Stay current on PAN-OS releases, evaluate CVEs, and manage firmware upgrade cycles in coordination with the security team</li> </ul> Load Balancing & Traffic Management  <ul> <li> Administer F5 BIG-IP LTM for application load balancing, SSL/TLS offload, and traffic steering across server pools</li> <li>Configure and maintain virtual servers, pool members, health monitors, iRules, and persistence profiles</li> <li>Manage SSL certificate lifecycle on F5, including certificate installation, renewal, and cipher suite hardening</li> <li>Collaborate with application teams to optimize traffic policies, implement session persistence, and troubleshoot application delivery issues</li> </ul> Office Networking  <ul> <li> Deploy, configure, and manage Ubiquiti UniFi switching, wireless access points, and security gateways across office locations</li> <li>Administer UniFi Network Application / UniFi OS for centralized device management, VLAN segmentation, and SSID configuration</li> <li>Design and maintain office network architecture including inter-VLAN routing, QoS policies, and guest network isolation</li> <li>Support office expansions, equipment refreshes, and new site bring-ups including cabling coordination and wireless site surveys</li> <li>Troubleshoot connectivity, throughput, and roaming issues across distributed office environments </li> </ul> Network Security <ul> <li>Implement and maintain network segmentation strategies using VLANs, micro-segmentation, and firewall zones</li> <li>Support zero-trust network access (ZTNA) initiatives and enforce least-privilege access at the network layer</li> <li>Manage network access control (NAC) and 802.1X authentication for wired and wireless endpoints</li> <li>Conduct periodic network security reviews, firewall rule audits, and access path analysis</li> <li>Support SOC 2 and HIPAA compliance obligations through network-level controls, evidence collection, and audit support</li> <li>Collaborate with the security team on threat detection, network traffic analysis, and incident containment</li> </ul> Monitoring, Documentation & Operations <ul> <li>Implement and maintain network monitoring using SNMP, NetFlow, syslog, and dashboarding tools</li> <li>Maintain accurate and up-to-date network topology diagrams, IP address management (IPAM), and runbooks</li> <li>Drive continuous improvement initiatives including capacity planning, redundancy reviews,  and technology refresh cycles</li> </ul> What You’ll Need  <ul> <li>Bachelor's degree in Computer Science, Information Technology, Network Engineering, or a related field; equivalent experience or relevant industry certifications will also be considered</li> <li>3+ years of hands-on network engineering experience in an enterprise or multi-site environment</li> <li>Proficiency with Palo Alto Networks firewalls and PAN-OS including policy management, NAT, VPN, and HA configuration Network Engineer</li> <li>Experience administering F5 BIG-IP LTM including virtual servers, iRules, SSL offload, and health monitors</li> <li>Solid DNS fundamentals including zone management, split-horizon, record types, and hybrid DNS troubleshooting</li> <li>Hands-on NGINX experience for reverse proxying, TLS termination, and upstream load balancing</li> <li>Experience deploying and managing Ubiquiti UniFi environments across multiple sites</li> <li>Thorough understanding of core networking protocols including TCP/IP, BGP, OSPF, VLAN/802.1Q, STP, and LACP</li> <li>Familiarity with network security principles including segmentation, ACLs, NAC, 802.1X, and zero-trust concepts</li> <li>Experience with packet capture and analysis tools (Wireshark, tcpdump) for troubleshooting</li> <li>Ability to read and write basic automation scripts (Python, Bash) for network tasks</li> </ul> Nice to Have  <ul> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Healthcare, SaaS, or regulated-industry experience</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Palo Alto Networks certifications (PCNSA, PCNSE)</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">F5 certifications (F5-CA, F5 201/301)</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">CCNA, CCNP, or equivalent vendor-neutral networking certifications</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Exposure to network automation and IaC tooling including Ansible and Terraform (network providers)</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Experience with Azure networking including VNets, VPN Gateway, ExpressRoute, Azure Firewall, and Private Endpoints</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Background in regulated environments (SOC 2, HIPAA, PCI-DSS) and evidence-based compliance support</li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Experience with SIEM integration for network log forwarding and correlation (Microsoft Sentinel, Rapid7)</li> </ul> Travel Requirements  <ul> <li>This role requires up to 5% travel, which may include client meetings, team gatherings, or company events</li> <li>Travel will typically be scheduled in advance and supported by the company</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description">Pay Transparency Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate’s qualifications, relevant experience, and internal equity.</div><div class="title">Office Ally Pay Transparency</div><div class="pay-range">$100,000—$120,000 USD</div></div></div><div class="content-conclusion">    Why You’ll Love Working at Office Ally  At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We’re driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you’ll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.      EEO Note  Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.   </div>

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