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The Oncology Institute of Hope and Innovation
Front Office Associate Outpatient Oncology Bilingual at The Oncology Institute of Hope and Innovation
Upland, California, United StatesFull-timeFront Office AssociatePosted 15 days ago
Apply with PipelineAbout the Role
<div class="content-intro"><p><span class="TextRun SCXW154881763 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW154881763 BCX0">Starling Oncology (NASDAQ: STLN) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers </span><span class="NormalTextRun SCXW154881763 BCX0">cutting-edge</span><span class="NormalTextRun SCXW154881763 BCX0">, evidence-based cancer care to a population of approximately </span><span class="NormalTextRun SCXW154881763 BCX0">2.1 million patients</span><span class="NormalTextRun SCXW154881763 BCX0">, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 </span><span class="NormalTextRun SCXW154881763 BCX0">employed and</span><span class="NormalTextRun SCXW154881763 BCX0"> network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is </span><span class="NormalTextRun SCXW154881763 BCX0">changing oncology</span><span class="NormalTextRun SCXW154881763 BCX0"> for the better. For more information, visit </span></span><a class="Hyperlink SCXW154881763 BCX0" href="http://www.starlingoncology.com/" target="_blank"><span class="TextRun Underlined SCXW154881763 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW154881763 BCX0" data-ccp-charstyle="Hyperlink">www.starlingoncology.com</span></span></a><span class="TextRun SCXW154881763 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW154881763 BCX0">.</span></span></p></div><p style="text-align: center;"><img style="max-width: 100%;" src="https://theoncologyinstitute.sharepoint.com/:i:/r/sites/ComparablyImages2/Shared%20Documents/Images/Images%20for%20Job%20Posts_Starling%20Oncology/FOA%20Call%20Center%20Receptionist.png?d=w0860ca03a00f42dda1c9d33b3fc27197&csf=1&web=1&e=6aSdBo" alt="" width="750"></p>
<p><strong data-start="194" data-end="218">SAME DAY INTERVIEWS:</strong> Meet our AI Recruiting Assistant and complete a same-day interview—quick, easy, and on your schedule. Within minutes of applying, you’ll receive a text message to schedule your interview.</p>
<p>At Starling Oncology, you help make high-quality, affordable cancer care accessible to underserved communities—providing every patient with the dignity, empathy, and excellence they deserve.</p>
<p><strong>Introduction</strong><br>As a <strong>Front Office Associate</strong> with Starling Oncology, you will have the opportunity to advance your career while making a positive impact on the lives of others!</p>
<p>We're looking for a team member who is patient-focused and compassionate.</p>
<p>Our Front Office staff are important. When you join us, you will influence how we provide care for our patients, as a critical member of the entire care team. </p>
<p>Teammates must be willing and able to work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations. Mileage will be reimbursed.</p>
<p>The Front Office Associate will be responsible for performing front office clerical and clinical duties.</p>
<ul>
<li>Greet and check-in patients, collect co-pays and payments.</li>
<li>Interview patients for the purpose of gathering health history and current medications - health screening.</li>
<li>Participate in mandatory staff meetings as needed.</li>
<li>Schedule appointments and answer incoming phone calls.</li>
<li>Promote Starling Oncology's culture of exceptional behavioral standards for customer service.</li>
<li>Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.</li>
<li>Other duties as assigned.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>High school diploma or G.E.D. required</li>
<li>Bilingual in Spanish and English preferred</li>
</ul>
<p><strong>Experience:</strong></p>
<ul>
<li>Medical receptionist: 1 year (Preferred)</li>
</ul>
<p>Job Type: Full-time</p>
<p>Schedule:</p>
<ul>
<li>8 hour shift</li>
<li>Day shift</li>
<li>Monday to Friday</li>
</ul>
<p> </p>
<p><em><strong>AI Recruiter Assistant: </strong></em></p>
<p><em>To help make our interview process more efficient and respectful of your time, we use interview technology that records your responses and may use automated tools to support the review of job-related skills. These tools do not make final hiring decisions. All hiring decisions are made by our Talent Acquisition and hiring teams. If you need an accommodation or would prefer to complete this step with a recruiter instead, please contact us at <a href="mailto:[email protected]">[email protected]</a></em></p>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. </em></p></div><div class="title">Pay Transparency for hourly teammates</div><div class="pay-range"><span>$23</span><span class="divider">—</span><span>$25.58 USD</span></div></div></div>
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