Veterinary Manager - Specialty Medicine at EVG Specialty Network

<p><strong>Lead Advanced Veterinary Care. Drive Operational Excellence. Inspire Teams.</strong></p> <p>Friendship Hospital for Animals (FHA), a premier AAHA-accredited specialty hospital in Washington, DC, is seeking a strategic, people-focused Specialty Manager to lead our advanced medical departments.</p> <p>This is a high-impact leadership role designed for an experienced veterinary operations professional who thrives at the intersection of clinical excellence, team development, and operational performance.</p> <p>You will play a critical role in shaping the future of specialty care—partnering with top-tier specialists and hospital leadership to deliver exceptional patient outcomes, elevate team engagement, and drive sustainable growth.</p> <p><strong>Position Overview</strong></p> <p>The Specialty Manager provides operational leadership across all specialty departments, ensuring seamless workflows, strong financial performance, and an outstanding client and patient experience.</p> <p>Working closely with the Managing Director, Practice Manager, Clinical Leadership, and hospital team, you will align medical excellence with operational discipline to support a high-performing hospital environment.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Operational Leadership</strong></p> <ul> <li>Oversee day-to-day operations across specialty departments</li> <li>Optimize scheduling, patient flow, and case coordination</li> <li>Identify and resolve operational inefficiencies and bottlenecks</li> <li>Lead implementation of new services, technologies, and workflows</li> </ul> <p><strong>People &amp; Culture Leadership</strong></p> <ul> <li>Directly manage department leads, supervisors, and support staff</li> <li>Lead hiring, onboarding, training, and performance management</li> <li>Develop future leaders and strengthen leadership bench</li> <li>Foster a culture of accountability, collaboration, and continuous growth</li> <li>Partner with HR on employee relations, engagement, and retention</li> </ul> <p><strong>Financial &amp; Business Performance</strong></p> <ul> <li>Manage labor, productivity, and staffing models aligned with hospital goals</li> <li>Monitor scheduling efficiency, overtime, and resource allocation</li> <li>Partner with leadership on budgeting and financial tracking</li> <li>Identify opportunities to improve revenue, efficiency, and cost control</li> </ul> <p><strong>Quality of Care &amp; Client Experience</strong></p> <ul> <li>Ensure exceptional patient care and client service standards</li> <li>Support implementation and adherence to clinical protocols</li> <li>Monitor client feedback and lead service recovery initiatives</li> <li>Maintain compliance with hospital policies and regulatory standards</li> </ul> <p><strong>Collaboration &amp; Strategic Alignment</strong></p> <ul> <li>Partner closely with specialists and clinical teams</li> <li>Collaborate across departments within specialty, the ER/ECC and Primary Care clinical teams as well as non-clinical teams such as CSR, Inventory and Facilities</li> <li>Communicate clearly and consistently across all levels of the organization</li> <li>Participate in hospital leadership meetings and strategic initiatives</li> </ul> <p>&nbsp;</p> <p><strong>What We’re Looking For</strong></p> <ul> <li>3+ years of experience in hospital operations/management within veterinary specialty and/or emergency medicine (required)</li> <li>Proven leadership experience managing teams and driving performance (required)</li> <li>Strong understanding of specialty hospital workflows</li> <li>Demonstrated financial and operational acumen (labor management, productivity)</li> <li>Excellent communication, organizational, and problem-solving skills</li> <li>A collaborative, people-first leadership style with a commitment to excellence</li> </ul> <p>&nbsp;</p> <p><strong>What We Offer</strong></p> <ul> <li>Competitive compensation package</li> <li>Medical, dental, vision, HSA/FSA</li> <li>Generous PTO and CE allowance</li> <li>401(k) with company match</li> <li>Life insurance</li> <li>Commuter/Metro benefits (convenient DC location)</li> <li>Employee pet care discounts</li> <li>A collaborative, inclusive culture focused on learning, growth, and teamwork</li> </ul> <p><strong>Why Join Friendship Hospital for Animals?</strong></p> <p>At FHA, you’ll work alongside some of the most respected professionals in veterinary medicine in a hospital that values innovation, compassion, and continuous improvement.</p> <p>We are committed to creating an environment where individuals can grow as leaders, contribute meaningfully, and deliver the highest standard of specialty care—while supporting one another along the way.</p> <p><strong>Equal Opportunity Employer</strong></p> <p>Friendship Hospital for Animals celebrates diversity and is committed to fostering an inclusive workplace for all team members.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">US Pay Range</div><div class="pay-range"><span>$95,000</span><span class="divider">&mdash;</span><span>$120,000 USD</span></div></div></div>