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Instawork

Field Operations Executive at Instawork

Bengaluru, Karnataka, IndiaFull-timeRoboticsPosted 5 months ago
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About the Role

<div class="content-intro"><p>Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.</p></div><p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;"><strong>About IRL</strong></span></p> <p><span style="font-size: 12pt; font-family: 'times new roman', times, serif;">Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more&nbsp;<a href="https://x.com/sumirmeghani/status/2044707303262237129" target="_blank">here</a>.</span></p> <h2 data-path-to-node="6"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-path-to-node="6" data-index-in-node="0">Role Overview</strong></span></h2> <p id="p-rc_e7c99a547c815c92-97" data-path-to-node="7"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="7,0">We are building one of India's largest commercial video data collection networks</span><span data-path-to-node="7,1"><sup class="superscript"></sup></span><span data-path-to-node="7,2">. As a <strong data-path-to-node="7,2" data-index-in-node="7">Zonal Data Captain</strong>, you will own the business pipeline for your assigned zone</span><span data-path-to-node="7,3"><sup class="superscript"></sup></span><span data-path-to-node="7,4">. Your primary responsibility is to find businesses, convert them for on-site video data collection, and keep the recording engine in your territory active every single day</span><span data-path-to-node="7,5"><sup class="superscript"></sup></span><span data-path-to-node="7,6">. You will spend your days in the field meeting business owners, converting them, and expanding into new towns mapped to your zone</span><span data-path-to-node="7,7"><sup class="superscript"></sup></span><span data-path-to-node="7,8">.</span> </span></p> <h2 data-path-to-node="9"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-path-to-node="9" data-index-in-node="0">Core Compensation &amp; Target</strong></span></h2> <ul data-path-to-node="10"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-98" data-path-to-node="10,0,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="10,0,0,0"><strong data-path-to-node="10,0,0,0" data-index-in-node="0">Fixed Salary:</strong> ₹25,000 / month</span><span data-path-to-node="10,0,0,1"><sup class="superscript"></sup></span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-99" data-path-to-node="10,1,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="10,1,0,0"><strong data-path-to-node="10,1,0,0" data-index-in-node="0">Performance Incentives:</strong> Up to ₹95,000 / week*</span><span data-path-to-node="10,1,0,1"><sup class="superscript"></sup></span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-100" data-path-to-node="10,2,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="10,2,0,0"><strong data-path-to-node="10,2,0,0" data-index-in-node="0">Core Target:</strong> 8 business conversions / day</span><span data-path-to-node="10,2,0,1"><sup class="superscript"></sup></span> </span></p> </li> </ul> <blockquote data-path-to-node="11"> <p id="p-rc_e7c99a547c815c92-101" data-path-to-node="11,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="11,0,0"><strong data-path-to-node="11,0,0" data-index-in-node="0">*Incentive Note:</strong> Incentives are performance-based and linked to verified conversions, recorded hours generated from your converted businesses, and quality/consistency of execution</span><span data-path-to-node="11,0,1"><sup class="superscript"></sup></span><span data-path-to-node="11,0,2">. All conversions and hours are subject to verification before payout</span><span data-path-to-node="11,0,3"><sup class="superscript"></sup></span><span data-path-to-node="11,0,4">. A detailed slab structure will be shared at the offer stage</span><span data-path-to-node="11,0,5"><sup class="superscript"></sup></span><span data-path-to-node="11,0,6">.</span> </span></p> </blockquote> <h2 data-path-to-node="13"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-path-to-node="13" data-index-in-node="0">What You'll Do</strong></span></h2> <h3 data-path-to-node="14"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-path-to-node="14" data-index-in-node="0">1. Business Pipeline Building (Your Core Job)</strong></span></h3> <ul data-path-to-node="15"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-102" data-path-to-node="15,0,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="15,0,0,0"><strong data-path-to-node="15,0,0,0" data-index-in-node="0">Daily Target:</strong> Convert a minimum of <strong data-path-to-node="15,0,0,0" data-index-in-node="35">8 new businesses every day</strong> for commercial video data collection</span><span data-path-to-node="15,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="15,0,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-103" data-path-to-node="15,1,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="15,1,0,0"><strong data-path-to-node="15,1,0,0" data-index-in-node="0">Target Segments:</strong> Prioritize multi-worker and 2-shift environments: factories, manufacturing units, workshops, service centers, commercial kitchens, warehouses, printing &amp; packaging units, and facility management operations</span><span data-path-to-node="15,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="15,1,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-104" data-path-to-node="15,2,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="15,2,0,0"><strong data-path-to-node="15,2,0,0" data-index-in-node="0">Data Integrity:</strong> Complete the business conversion form accurately and fully for every single conversion on the same day</span><span data-path-to-node="15,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="15,2,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-105" data-path-to-node="15,3,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="15,3,0,0"><strong data-path-to-node="15,3,0,0" data-index-in-node="0">Verification:</strong> Every conversion is verified</span><span data-path-to-node="15,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="15,3,0,2">. A converted business means a real, reachable business that is scheduled and ready for recording</span><span data-path-to-node="15,3,0,3"><sup class="superscript"></sup></span><span data-path-to-node="15,3,0,4">.</span> </span></p> </li> </ul> <blockquote data-path-to-node="16"> <p id="p-rc_e7c99a547c815c92-106" data-path-to-node="16,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="16,0,0">⚠️ <strong data-path-to-node="16,0,0" data-index-in-node="3">CRITICAL PERFORMANCE STANDARD:</strong> Any week with fewer than 50 converted businesses (~8/day) is a failure to execute the core requirement of this role and will result in termination</span><span data-path-to-node="16,0,1"><sup class="superscript"></sup></span><span data-path-to-node="16,0,2">.</span> </span></p> </blockquote> <h3 data-path-to-node="17"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-path-to-node="17" data-index-in-node="0">2. Territory Scouting &amp; Expansion</strong></span></h3> <ul data-path-to-node="18"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-107" data-path-to-node="18,0,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="18,0,0,0">Map and expand into nearby towns and industrial clusters assigned to your zone</span><span data-path-to-node="18,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="18,0,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-108" data-path-to-node="18,1,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="18,1,0,0">Identify new commercial categories and corridors with high recording potential</span><span data-path-to-node="18,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="18,1,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-109" data-path-to-node="18,2,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="18,2,0,0">Build corridor-level knowledge: identify which streets, estates, and clusters hold the densest concentration of qualifying businesses</span><span data-path-to-node="18,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="18,2,0,2">.</span> </span></p> </li> </ul> <h3 data-path-to-node="19"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-path-to-node="19" data-index-in-node="0">3. Recording-Day Support</strong></span></h3> <ul data-path-to-node="20"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-110" data-path-to-node="20,0,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="20,0,0,0">Provide timely updates to your internal coordinator on pipeline status, scheduled recordings, and on-ground issues</span><span data-path-to-node="20,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="20,0,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-111" data-path-to-node="20,1,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="20,1,0,0">Support field operations on recording days at the businesses you converted</span><span data-path-to-node="20,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="20,1,0,2">. Resolve owner concerns, access issues, and scheduling conflicts on the spot</span><span data-path-to-node="20,1,0,3"><sup class="superscript"></sup></span><span data-path-to-node="20,1,0,4">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-112" data-path-to-node="20,2,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="20,2,0,0">Maintain relationships to ensure a business stays warm throughout its entire recording cycle</span><span data-path-to-node="20,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="20,2,0,2">.</span> </span></p> </li> </ul> <h2 data-path-to-node="22"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-path-to-node="22" data-index-in-node="0">Role Requirements</strong></span></h2> <ul data-path-to-node="23"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-114" data-path-to-node="23,1,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="23,1,0,0"><strong data-path-to-node="23,1,0,0" data-index-in-node="0">Language Skills:</strong> Native fluency in the local language of the zone, plus working English or Hindi</span><span data-path-to-node="23,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="23,1,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-115" data-path-to-node="23,2,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="23,2,0,0"><strong data-path-to-node="23,2,0,0" data-index-in-node="0">Experience:</strong> Minimum 1 year of experience as a Field Sales Executive, Business Development Executive, or equivalent field-facing role</span><span data-path-to-node="23,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="23,2,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-116" data-path-to-node="23,3,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="23,3,0,0"><strong data-path-to-node="23,3,0,0" data-index-in-node="0">Network:</strong> Existing network of business owners in the region</span><span data-path-to-node="23,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="23,3,0,2">. You should be able to name and reach real business owners in your territory (this will be verified during the interview)</span><span data-path-to-node="23,3,0,3"><sup class="superscript"></sup></span><span data-path-to-node="23,3,0,4">.</span> </span></p> </li> </ul> <h3 data-path-to-node="24"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><strong data-path-to-node="24" data-index-in-node="0">Who Thrives in This Role?</strong></span></h3> <ul data-path-to-node="25"> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-117" data-path-to-node="25,0,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="25,0,0,0">Field sales and vendor acquisition professionals who close face-to-face</span><span data-path-to-node="25,0,0,1"><sup class="superscript"></sup></span><span data-path-to-node="25,0,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-118" data-path-to-node="25,1,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="25,1,0,0">Individuals comfortable with extensive daily travel within their zone</span><span data-path-to-node="25,1,0,1"><sup class="superscript"></sup></span><span data-path-to-node="25,1,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-119" data-path-to-node="25,2,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="25,2,0,0">High-ownership operators who treat their territory like their own business</span><span data-path-to-node="25,2,0,1"><sup class="superscript"></sup></span><span data-path-to-node="25,2,0,2">.</span> </span></p> </li> <li style="font-family: 'times new roman', times, serif; font-size: 12pt;"> <p id="p-rc_e7c99a547c815c92-120" data-path-to-node="25,3,0"><span style="font-family: 'times new roman', times, serif; font-size: 12pt;"><span data-path-to-node="25,3,0,0">Professionals who perform exceptionally well under clear, non-negotiable daily numbers</span><span data-path-to-node="25,3,0,1"><sup class="superscript"></sup></span><span data-path-to-node="25,3,0,2">.</span></span></p> </li> </ul><div class="content-conclusion"><p><strong><span style="font-size: 14pt;">Our Values&nbsp;</span></strong></p> <ul> <li> <p><strong><span style="text-decoration: underline;">Empathy, Trust &amp; Candor</span><br></strong>We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.</p> </li> <li> <p><strong><span style="text-decoration: underline;">Bias for Action</span><br></strong>We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!</p> </li> <li> <p><strong><span style="text-decoration: underline;">Always Be Learning</span><br></strong>We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.</p> </li> <li> <p><strong><span style="text-decoration: underline;">Act Like an Owner</span><br></strong>We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.</p> </li> </ul> <p><strong><span style="font-size: 14pt;">About Instawork</span></strong></p> <p>Founded in 2015,&nbsp;<a href="https://www.instawork.com">Instawork</a> is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!</p> <p>Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.</p> <p>Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.<br><br>Ready to make an impact? Learn more at <a href="http://www.instawork.com/about">www.instawork.com/about</a>.</p> <p><a href="https://info.instawork.com/legal/california-personnel-privacy-policy">Personnel Privacy Policy</a></p> <p>&nbsp;</p></div>