Customer Service Gaming Associate at Knighted

<h2>Level Up Your Summer!</h2> <p><span style="font-size: 12pt;">If you thrive in high-energy environments and love a challenge, Knighted is the place to be. As a Gaming Associate, you’ll be at the center of the action, using your knack for numbers and keen attention to detail. This is a full-time, hands-on opportunity perfect for driven individuals who want to stay sharp and grow professionally. Make your hustle count and build your future with us.</span></p> <p><span style="font-size: 12pt;">As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.</span></p> <p><strong>Locations:</strong> Lodi, CA<br><strong>Pay Rate:</strong> $20 - $22 per hour (the additional $2/hour is for late-night shifts)<br><strong>Work Schedule: </strong>Full-time only. 4 days per week, 10 hours per shift.<br><strong>Weekend Requirement: </strong>Friday, Saturday, and Sunday availability is required.<br><strong>Shifts:</strong> Be prepared to work late-night and overnight hours.<br><strong>Training Schedule:</strong> M - F, 10 am - 6 pm in Manteca</p> <p>Want to see the Gaming Associate role in action? <a href="https://www.youtube.com/watch?v=Tpk9MQiPDDw"><strong>Click here to watch a video</strong></a>. If the link doesn’t open, you can also find it by searching <strong data-start="513" data-end="533">Gaming Associate</strong> on YouTube.</p> <p><span style="font-size: 12pt;"><strong><em>Please note: </em></strong>submitting an application allows you to be considered for any of our locations across California. To streamline the process and avoid duplicates, please submit only one application.</span></p> <h3><span style="font-size: 12pt;">Qualifications</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Must be 21 years of age or older</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Authorization to work in the U.S.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Proficient in mental math (addition, subtraction, multiplication, and division)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Open availability for the casino's 24/7 hours of operation</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Ability to pass a lifetime background check, credit check, and drug screen for state licensure</span></li> </ul> <h3><span style="font-size: 12pt;">Physical Requirements</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to sit or stand at a gaming table for 3 to 4 hours at a time</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to use hands and fingers in a dexterous manner (movements include rotating wrists, grabbing, pulling, pushing, pinching, painting, tapping)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to see, speak, and hear clearly during gameplay</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Has necessary vision capabilities: close, distance, color, peripheral, and depth perception</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Comfortable with direct communication and giving corrections when needed</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Able to stay focused and manage stress effectively in fast-paced, high-pressure environments</span></li> </ul> <h3><span style="font-size: 12pt;">Why Join Knighted?</span></h3> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Comprehensive Paid Training:&nbsp;</strong>No experience? No problem. Our thorough training program ensures you feel fully prepared for the role, with hands-on learning and a clear understanding of the job.&nbsp;</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Pay Raises:&nbsp;</strong>With each new game mastered and every skill honed through our training, you're not just gaining expertise — you're opening the door to increased compensation. Your commitment to excellence is the driving force behind your growth, and we're excited to stand by you every step of the way, supporting your journey to financial success through continuous learning and skill development.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Robust Benefits:&nbsp;</strong>Access to an extensive benefits package, including 401(k), student loan resource assistance, health insurance, vision and dental plans, and paid time off.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Community Engagement:</strong> Through our Knighted Neighbors program, we provide opportunities to give back. From volunteering at local events to supporting meaningful causes, you can join a team that values making a difference—both inside and outside the casino.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Low Physical Demand:</strong> This role focuses on customer service, quick thinking, and attention to detail—no heavy lifting required.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Career Advancement:</strong> Grow your career with clear, achievable pathways into leadership roles. 99% of our current supervisors, managers, and trainers began their journey as Gaming Associates, demonstrating our commitment to developing talent from within and supporting long-term professional growth.</span></li> </ul> <h3><span style="font-size: 12pt;">Interview Process</span></h3> <p><span style="font-size: 12pt;">In our interview process, we aim to ensure each person that joins the team is the right fit for Knighted and will provide ample information for you to assess if Knighted is the right fit for you. The process for this role is as follows:</span></p> <ul> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Initial Interview</strong>&nbsp;- 30 Minutes</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Final Interview </strong>- 30-45 Minutes</span></p> </li> <li style="font-size: 12pt;"> <p><span style="font-size: 12pt;"><strong>Orientation</strong> - 3-4 Hours</span></p> </li> </ul> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Sacramento pay range</div><div class="pay-range"><span>$20</span><span class="divider">&mdash;</span><span>$22 USD</span></div></div></div><div class="content-conclusion"><div><span style="color: rgb(0, 0, 0);">Knighted Ventures and similar organizations are regulated by the&nbsp;<a style="color: rgb(0, 0, 0);" href="https://www.cgcc.ca.gov/">California Gambling Control Commission</a>, ensuring compliance with state gaming regulations.</span></div> <div>&nbsp;</div> <div><span style="color: rgb(0, 0, 0);">Knighted provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</span></div> <div>&nbsp;</div> <div><span style="color: rgb(0, 0, 0);">Knighted will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Knighted is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting&nbsp;<a class="postings-link" style="color: rgb(0, 0, 0);" href="http://calcivilrights.ca.gov/fair-chance-act/">calcivilrights.ca.gov/fair-chance-act/</a>.</span></div> <div>&nbsp;</div> <div><span style="color: rgb(0, 0, 0);">By submitting your application you acknowledge and confirm that you have received, read and understand&nbsp;<a style="color: rgb(0, 0, 0);" href="https://drive.google.com/file/d/1yjyZhqCcdiDpBwai4UcmlWudNW4bFWN4/view?usp=sharing"><em><strong>Knighted's Job Applicant Privacy Notice</strong></em></a><strong>&nbsp;</strong>and hereby authorize and consent to the Company's use of the personal information and sensitive personal information it collects, receives or maintains for the business purposes identified in disclosure.</span></div></div>