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Large Group Manager-Benefits at Amwins
11350 McCormick Road EP 4, Suite 400 Hunt Valley, Maryland 21031; 2550 West Tyvola Road Suite 600 Charlotte, North Carolina 28217; 2677 North Main Street Suite 800 Santa Ana, California 92705Full-timeCST Connect Customer Service - Level 4Posted about 1 month ago
Apply with PipelineAbout the Role
<p> </p>
<p><strong>Amwins Benefits </strong>is a wholesaler that partners with insurance agencies focused on small to mid-market employers - providing expertise in small group, large group, level funded, ancillary, PEO and individual solutions. We deliver dedicated sales, service, and technology to help brokers navigate the complexities of the health insurance landscape and match clients with the right solutions. </p>
<p>The <strong>Large Group Manager</strong> leads the Large Group team with clarity, consistency, and accountability, ensuring that workflows, people, and performance align with company goals while delivering a top-tier customer experience. This role combines subject matter expertise in Large Group and Mid-Market employee benefits with strong people leadership – coaching team members, managing performance, driving engagement, and building the operational processes and procedures that keep the team running efficient. </p>
<p>This position is remote or hybrid. East coast location preferred. </p>
<p>Job Duties: </p>
<ul>
<li>Serve as the subject matter expert on Large Group and Mid-Market group benefits, providing guidance to the team, Sales, and cross-functional partners on plan design, underwriting, compliance, and market practices.</li>
<li>Responsible for managing a team of 10. Coach and develop each team member through regular 1:1s, feedback, and individualized development plans that build technical and professional skill.</li>
<li>Own performance management for the team, including goal-setting, performance reviews, and addressing performance gaps directly and constructively.</li>
<li>Build, document, and continuously improve operational processes and procedures across all Large Group functions to ensure consistent, scalable execution.</li>
<li>Drive team engagement and retention by fostering a positive, accountable, and growth-oriented culture.</li>
</ul>
<p>Qualifications: </p>
<ul>
<li>4+ years of experience in the Group Benefits industry, with direct experience in Mid-Market or Large Group.</li>
<li>Prior experience leading, managing, or coaching a team, ideally within account management, underwriting, or client service functions.</li>
<li>Demonstrated subject matter expertise in Large Group plan design, underwriting concepts, compliance, and service delivery.</li>
<li>Track record of building or improving operational processes and procedures in a fast-paced service environment.</li>
<li>Experience partnering with or supporting a Sales team in a strategic, advisory capacity.</li>
</ul>
<p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>Pursuant to California regulation, the compensation range for this position is as stated </em><em>and includes eligibility for performance-based bonuses. </em></p></div><div class="title">California Pay Range</div><div class="pay-range"><span>$110,000</span><span class="divider">—</span><span>$120,000 USD</span></div></div></div><div class="content-conclusion"><p><strong>The Amwins Advantage: Benefits & Perks</strong></p>
<ul>
<li>Medical, Dental, Vision available your first day of employment</li>
<ul>
<li>Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees</li>
</ul>
<li>Mental health support including:</li>
<ul>
<li>Virtual therapy</li>
<li>Digital coaching</li>
<li>24/7 EAP counseling</li>
</ul>
<li>Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program</li>
<li>Health Savings Account with company contributions </li>
<li>Health Care FSA, Dependent Care FSA, and Commuter <span data-markjs="true">Benefits</span></li>
<li>Parental Leave and Adoption Assistance</li>
<li>Voluntary coverage options:</li>
<ul>
<li>Life Insurance</li>
<li>Critical Illness</li>
<li>Accident</li>
<li>Identity Theft Protection</li>
</ul>
<li>Retiree medical <span data-markjs="true">benefits</span> available for Medicare-eligible retirees</li>
<li>401(k) with company match</li>
<li>Generous Paid Time Off and Company Holiday Schedule</li>
<li>Collaborative, continuing education focused work environment</li>
<li>Career advancement opportunities </li>
</ul></div>
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