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Jr Cyber Hero Intern at ThreatLocker
Orlando, FLInternshipSUPPORT-HELP DESKPosted about 1 month ago
Apply with PipelineAbout the Role
<p><strong>COMPANY OVERVIEW</strong></p>
<p><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.</span></p>
<p><strong>POSITION OVERVIEW</strong></p>
<p><span style="font-weight: 400;">ThreatLocker’s Jr. Cyber Hero role is a fantastic role to start your cybersecurity career. Our Jr. Cyber Heroes are responsible for, </span><span style="font-weight: 400;">but not limited to:</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Updating and maintaining applications within client environments </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Building test environments</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Diagnosing and troubleshooting issues </span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Helpdesk Support</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Hardware support</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Supporting our Sales team in customer calls</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Other duties as identified and assigned</span></li>
<li style="font-weight: 400; color: rgb(26, 113, 200);"><span style="font-weight: 400;"><span style="color: rgb(26, 113, 200);"><strong>The role will be based in Orlando, FL and is an in-office position.</strong></span></span></li>
</ul>
<p><span style="font-weight: 400;">ThreatLocker provides 24/7 support to our global clientele. Therefore, our Support Team is required to be on a rotating schedule to allow for quality support. Weekend and/or overnight work is required at times, however sufficient notice will be provided.</span></p>
<p><strong>REQUIRED QUALIFICATIONS</strong></p>
<p><em><strong>THIS IS AN ENTRY LEVEL ROLE</strong></em>. If you're computer savvy, interested in cybersecurity and are willing to learn this role is for you! </p>
<ul>
<li>Basic knowledge and experience with computer programming and operating systems</li>
<li><span style="font-weight: 400;">Excellent verbal and written communication</span></li>
<li><span style="font-weight: 400;">Cybersecurity certificates (CompTIA, Security+ , Network +), preferred</span></li>
<li><span style="font-weight: 400;">Knowledge and experience in macOS 12.x and higher; preferred</span></li>
</ul>
<p><strong>WORKING CONDITIONS</strong></p>
<p><span style="font-weight: 400;">The duties described below are representative of those encountered while performing the essential functions of this position. If necessary, reasonable accommodation may be requested and will be evaluated for its relationship to the essential functions that must be performed.</span></p>
<ul>
<li style="font-weight: 400;"><span style="font-weight: 400;">Job will generally be performed in an office environment but may require travel to visit company offices and/or property locations.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">While performing duties of this job, would occasionally require to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects and tools.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Must occasionally lift and/or move up to 25 pounds.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Specific vision abilities required include close vision, distance vision, depth perceptions, and the ability to adjust focus.</span></li>
</ul>
<p><span style="color: rgb(26, 113, 200);"><strong><em>A background check and drug/substance screening are required after a conditional offer. Employment will proceed only upon receiving clear results from both.</em></strong></span></p>
<p><span style="color: rgb(26, 113, 200);"><strong><em>ThreatLocker also conducts randomized drug and substance testing approximately every 60 days, in line with the same screening standards.</em></strong></span></p>
<p> </p>